Grigory Salnikov_0hffsd Expert

Hello @BAPrice and welcome to our Community! Yes, these things, unfortunately, may happen from time to time. One of the possible reasons is described here Attachments become 'Unknown Attachment' in the page editor with Collaborative Editing turned on You can also look for all the unknown attachments, please, refer to the…

Hi @radu ciofu Columns are usually based on status so the JQL query should look something like !(status changed after -Xd) I'm sure we can automate these task with an app that uses JQL for filtering. How exactly - depends on a tool.

From my experience I can tell that having a full access to the database could provide more in-depth look into some issues that may arise and helps with deeper understanding of the product. One can look through logs, query the DB. It proved especially useful when using and configuring some apps for more flexibility and…

Hi @Elliot Braet and welcome to our Community! I used to work for the company where Jira Software had been initially implemented for our development team but later on we created more projects for other teams as well. We had one for HR where all the stuff-related activity was tracked (hiring/resigning, birthdays,…

Hello @Zachary S. You and welcome to our Community! On of the reasons for an email to not being processed is the sent date older than 7 days. Could this be an issue in your case?

Hi @Len Yeh This is the way it usually works :)

Hi @Daniel Salazar and welcome to our Community! Could you please provide more details so that we could try to help you?

Forgot to mention, I used to have a small server instance of Jira Software myself for testing and playing-around purposes and the overall price was more than comfortable (mostly it was the VDS subscription).

Hello @keevo_tan ! The TCO of Server is usually higher because you're dealing not only with the software itself but with server/host OS. To configure it correctly and get ready to install the software upon it usually requires a system administrator. And if something goes wrong with the server it's your (or your…

Olá @jaraujo e bem-vindo à nossa Comunidade! Tanto quanto eu entendi, você precisa criar vários quadros para cada uma de suas divisões. Para fazer isso, você deve criar uma placa com um filtro (usando uma pesquisa JQL). Você pode ler mais sobre isso aqui:…

I've done some research and the following looks like a solution: https://bobswift.atlassian.net/wiki/spaces/JCPP/pages/125075501/How+to+Clone+issues+from+Service+Desk+To+Development You'll have to use the app Clone Plus for Jira though. Hope it helps.

You're welcome. Actually I'm not sure whether it's possible "out-of-the-box".

Hello @Ronald Arrieche ! The easiest way I can think of is to create a forwarding rule in your email system that will forward all the emails to the additional mailbox. Will it work in your case?

こんにちは, @朱_鎬永 私はあなたを正しく理解したと思います。 これは、ScriptRunner プラグインを使用して行うことができます。 issueFunction in subtasksOf ("project = PRAC AND issuetype = Incident"） これがお役に立てば幸いです。 良い一日を！

Phil, Grant, is there any User Filtering applied to your user-picker field?

I had the idea that the Browse users and groups global permission may somehow be lost or reset. Could please check it in your environment?

It seems that we have the similar issue here: https://community.atlassian.com/t5/Jira-Software-questions/My-basic-users-have-lost-access-to-a-custom-people-picker-field/qaq-p/1374540#M76999 You may want to follow this as the support ticket has been raised and we can expect the answer or some feedback.

I think we have the similar issue here: https://community.atlassian.com/t5/Jira-questions/Unable-to-move-issues-across-project/qaq-p/1374537

Hi @yuki morikami and welcome to our Community! Could you please be more specific, you want to change the editor in which way? Thank you in advance.

Hey @Jayshree Memane ! How about this one https://community.atlassian.com/t5/Jira-Service-Desk-questions/Can-you-exclude-certain-email-addresses-from-notification/qaq-p/809771 ?

Hello @Akhila K Saju ! Please, take a look at the discussion here: https://community.atlassian.com/t5/Jira-Service-Desk-questions/Move-Issues-from-JIRA-Service-Desk-to-JIRA-Software/qaq-p/439766 it may point you at the right direction

Hi @Ajay Kumar ! Let's first check the basics. Please make sure that the user has Browse users and groups global permission as described here: https://confluence.atlassian.com/adminjiracloud/managing-global-permissions-776636359.html

You are always welcome, @NaveenKumar.Arja ! Have a nice day :)

Thank you for the reply. It may be a long shot but, please, try to change the system configuration as described here: https://heresthethingblog.com/2015/03/10/mac-tip-macs-scroll-bars/

Hi @Grant Simpson ! From the description it looks like the "Create" screen is missing the field "Responsible" while the "Edit" one still has it. You can either check this screen to make sure or you can also use "Where is my field?" functionality. To do so you should first click to create the ticket and on the appeared…

Hello @NaveenKumar.Arja and welcome to our Community! Does this issue persist through different browsers?

Если я правильно понял, то это тоже возможно с помощью вышеупомянутого плагина. Можно достаточно гибко настроить любую логику. 

Добрый день, @Igor Да, это возможно. Для этого можно использовать следующее приложение: Jira Misc Custom Fields (JMCF) По поводу второй части вопроса не совсем понятно, можете поподробнее объяснить?

Hi @Артем Ларионов These exact parameter and the registry path were mentioned the article I sent earlier:

What is also strange is that I can't find many reports regarding this issue. Whether people don't pay attention to it or it happens not so often.