Grigory Salnikov_0hffsd Expert

Yes, this is quite strange. Try the method described here.

Hi! Isn't there the second page of this list? Do you use internal directory only?

Thank you for the thorough answer! 

Yes, that would be great!

Hi! We're experiencing just the same problem. Our workaround is to connect Confluence pages using their actual URLs.

Let's hope someone clear this out for us. Btw. I also have an Atlassian Solutions partner account :) But as soon as it registered with a work email it's not of much interest for me.

Note, that this field wouldn't be visible when you "View" or "Edit" the issue. It only becomes visible/editable when you perform this special transition. 

Hi! It's possible but requires some action and it wouldn't be handy to use. You should: * remove this field from all the screens; * edit the workflow to create new transition from the status back to itself; * create new screen and associate the newly created transition with it; * add the required field to the screen *…

Sorry to hear that. There's nothing more I can think of right now. I don't have a Service Desk instance to try to reproduce the issue.

I got this, by moving issues to and from another project we can trigger reindex so that details could be displayed. You can try it with one issue and see if anything changes.

I see. Is it possible to move issues to another project and then back to the original one with the corrected status?

Don't you have a "Transition Issues" option?

I'm sorry, I meant Bulk Change > Transition Issues from one Status to another in the same project.

No, you're right. Manual reindexing has been removed from the Cloud, though people sometimes experience index related problems. It's said to be automatic now. Another option I'd recommend is to run bulk move to transition all the old issues to the new status. I think it may help.

Hi! Have you performed reindex?

Hi @Sandra Meessen! I think you can still use a regular Permission validator. You just need to find a permission that the second group has an the first one lacks. If their permissions are identical you can grant some permission and use it in your validator.

Hi! Check the Global Permissions. To manage users you need Confluence Administrator permission.

I'm sorry, there seems to be no such option in Cloud yet.

Try to put this code to the announcement banner, you still should be able to edit it in the Cloud.

Hi! Try to check this setting: System > User Interface > System Dashboard May be you would be able to disable it from there.

Hi! There's already an accepted answer by @twong_atlassian to the similar question: How do I move the new comment box to the top of the Commenst section? Hope this helps.

And another question: Are the statuses linked to your columns?

Is the checkbox "Days in column" checked in your board configuration? If yes, try to uncheck it and set again.

@Katrin Walter you are welcome! I've gone through all the steps on my instance and it worked like a charm. So don't hesitate to get back should you encounter any difficulties. Good luck!

Note, that to receive these notifications a user should be granted a "Browse Project" permission. Also, be sure to publish the workflow if you change anything mentioned in the steps above (except, maybe, project role membership). 

Yes, it's possible. * First you should create a project role and associate the user(s) with this role; * Next step is to create an Event: System > Advanced > Events > Add New Event. Give it a name and a description and use "Generic Event" template. * Then you'd want to edit the notification scheme associated with the…

Hello! What do you mean "nonsense"? Can you please be more specific and provide an example.

Hi! Does this person (alone) need to receive notifications concerning ALL the transitions to the "waiting" status performed by other team members?

Hi! As far as I know, dots represent time spent in a column. So, if your transitions move issues between columns you don't need to implement any additional configuration and everything would work as you described.

Hi! There's no resolution screen by default. You should edit the workflow to add the screen to the required transition. Moreover, you should create this screen first and add there a resolution field.