Vishwas Expert

Hi @ravikiran.nagasetti If your Premium trail also get expired my guess it will bring back the to Free Plan. Others can confirm.... Regards, Vishwas

Hi @Bandaru Chandu Yes it's possible to upgrade, you may to check the supported platforms of 8.5 version like DB version to have that kind of setup. Also check the upgrade notes here https://confluence.atlassian.com/jirasoftware/jira-software-8-5-x-upgrade-notes-976781036.html As @Kurt Klinner suggested it's better to…

Hi @[deleted] You are welcome !!. You can accept the answer if it has helped you. Regards, Vishwas

Hey @[deleted] I was trying to simulate this at my end. Can you try configuring the gadget "Number of results" to be shown more. So that it will get aligned. by default it will be 10, try changing and see it works out for you. Hope this helps ! Regards, Vishwas

Hey @Stan S Welcome to Atlassian Community !! Issue might be due to some extensions enabled on chrome application. From version of chrome i can see that it's already latest one. Can you try disabling the chrome extensions one by one and try creating "issue". Regards, Vishwas

Hey @Emmanuel Chaudron Welcome to Atlassian Community !! The doc you are referring to his BitBucket Data center, but you are trying to check in bitbucket cloud rite ? For cloud variant this feature still not there you can vote here https://jira.atlassian.com/browse/BCLOUD-14286 Regards, Vishwas

Hey @angelaaa Hmm, I also couldn't find any other API apart from workspace one. Like you mentioned yes V1 API is the solution for now as mentioned here below in the link there are few API's which is supported temporarily. https://support.atlassian.com/bitbucket-cloud/docs/groups-endpoint/ Regards, Vishwas

Hey @Roey Josefsohn We can do this I suppose, you need to add an attribute like "Laptop Assignee" which will be of type Jira User picker and associate this attribute to the object. Please check out this link about attributes https://confluence.atlassian.com/insightapps/attributes-1085188613.html Regards, Vishwas

Hi @Gilad Shtern Looks like configuring EWS in mail handler is not an option yet, it is still a feature request for Atlassian here https://jira.atlassian.com/browse/JRASERVER-68068 please check out this and vote for that. Regards, Vishwas 

Hi @angelaaa Since group list api is deprecated from the post it is mentioned that we have to use workspace api as documented here https://developer.atlassian.com/cloud/bitbucket/rest/api-group-workspaces/#api-workspaces-workspace-members-get Regards, Vishwas

Hey @[deleted] Welcome to Atlassian Community! Can you please send the image of the description you are referring to. Regards, Vishwas

Hi @Shreyas Shinde Had seen similar issue in another thread, can you please check this link https://community.atlassian.com/t5/Trello-questions/all-my-lists-and-cards-shrunk-in-size-and-are-way-too-small-now/qaq-p/1898133 Regards, Vishwas

Hey @mark phillip gibson In JSM we have concept queues, the project doesn't have kanban board in it. And it doesn't make a point to have the kanban kind of board in support projects. In case if you want to view the tickets in kanban board you have to create a Board. While creating the board select "Board for existing…

yes, git checkout would the would update the current working directory from the remote branch. 

Hey @Ryan Wright Welcome to Atlassian Community !! Looks like you have done bare clone hence local folder structure has git files. Can you mention which command did you use while cloning the repository ? Usually I do it from git bash vis git commands, the command I use is would look like this git clone…

Hi @Venkatesh Before purchasing any app please try out them on the development server with a trail see license to see its features and capabilities. If you are happy with that you can go ahead and install on the production jira application with a valid license key(purchased one). You may not need to worry on the…

Hey @surender k Let me answer your queries inline to the questions.. 1. what are the impacts occur when a license copied and pasted in another instance? V: There shouldn't be any impact as long as the license is valid, copy paste of license will not cause anything. Only thing is the SEN would be same for both dev jira…

Hi @Hashem Al Shakhs You may to work with your jira admin for this steps. Regards, Vishwas

Hi @Hashem Al Shakhs Welcome to Atlassian Community ! Can you check in the workflow to see if Reopen transition is available. If yes then there might be some condition restricting you to reopen. Check that in Workflow Edit mode --> in diagram mode click on that particular transition and Conditions. You can find more about…

Hi @Aayushi Srivastava Okay, I tried simulating at my end, couldn't really do it. But can you give a try by clearing cache/cookies for this site in the browser settings and updating your chrome to see if it fixes. Regards, Vishwas

Hi @Aayushi Srivastava Welcome to Community ! Can you please check out this similar issue addressed here https://community.atlassian.com/t5/Trello-questions/all-my-lists-and-cards-shrunk-in-size-and-are-way-too-small-now/qaq-p/1555716 Regards, Vishwas

Hi @Bo Liu Please check this already answered question on the same topic https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Duplicate-Scriptrunner-log-entries-from-the-console/qaq-p/1616220 Regards, Vishwas

Hi @Sibi Chakaravarthi M @John Jolly I have written an automation for setting Resolution as "Done" for unresolved tickets in Resolved Status. Also we need to make sure the Resolved Status tickets have edit access for this rule to run. Please see the image attached. Automation ran successfully and resolution was set to…

Hi @Vanessa Becker Did you go through this link https://confluence.atlassian.com/cloudkb/change-atlassian-account-email-addresses-969508513.html Also there are few Related Contents in the same KB which says about similar error please check them out too Regards, Vishwas

Hi @Sibi Chakaravarthi M Do you scriptrunner plugin installed on your instance ? Regards, Vishwas

You are right !! Welcome :) Regards, Vishwas

Hi @FK As part of Atlassian Cloud Standard we will have 500 global and multi project rule execution/month. Official doc about plans compared here https://support.atlassian.com/jira-cloud-administration/docs/explore-jira-cloud-plans/ Regards, Vishwas

MS SQL 2016 is officially not supported for Jira 7.1, please check out this supported platforms doc for 7.1 https://confluence.atlassian.com/adminjiraserver/connecting-jira-applications-to-sql-server-2016-948232141.html. MS SQL 2016 is officially supported in Jira 7.9 and later.

Hey @PeterN There are 2 methods one is you can rely on the native DB backup/restore and other one is JIRA XML backup/restore. We can migrate to another DB, so you have to setup new MS SQL 2016 DB as mentioned…

Hi @Sibi Chakaravarthi M You will need to add a "Post Function" for resolve transition to Set Resolution as Done. Like this. When your issue is now moved to Resolved the Resolution will be set. But for older issues you may have to write a automation schedule rule include JQL there and set Resolution as Done Regards, Vishwas