Vishwas Expert

Hi @agurlo Does your sub-tasks use same workflow as that of other issue types ? Regards, Vishwas

Hi @Wioletta G Welcome to Atlassian Community ! This link might help the requirement you are asking.. https://www.atlassian.com/licensing/purchase-licensing#manage-account Regards, Vishwas

Hi @Nathalie_P This seems to be working for me, both allow list & blocklist. Can you please check with Atlassian Support Team once they might suggest on what's blocking at the mail processing end. Regards, Vishwas

May be you can send a Screen Screenshot of the board to check the issue

Hi @Arijana Bohr When you mentioned company managed project ? Are you using Jira cloud ? In case if you are on jira cloud You are referring to correct steps here https://support.atlassian.com/jira-software-cloud/docs/enable-and-disable-the-roadmap/ But from tags got confused as it was mentioned jira-server. As mentioned…

Hi @Thomas Snickare This thing is working level != "project members" for me in Jira Server platform. Also You need to be part of all the other levels for the issues to show up on the board (in case if other security level is marked for tickets) I did have check in both server and cloud jira, seems to be a bug i guess !=…

Hi @Tuyana Looks like the request type is missing/deleted or it's not mapped to show on the portal. Are you the project admin of that service desk project ? then you can check this by Navigating to project settings --> Request types. Please check this link too troubleshoot this issue…

Hi @Snir Ben Yosef I have posted the answer were you able to check that ? If it works please go ahead and mark the answers accepted. Regards, Vishwas

Hi @[deleted] Different spaces may have different Space Permissions configured for the groups. You may have to go that particular Space --> Space Tools(that cog wheel symbol) --> Permissions. Under Licensed users category look at Groups And check that group as Add attachments option for that group. Or else you can add that…

Hi @Raju Prasad Are there any big files on the repo ? to check if there are any large files and you want to remove them you can use bfg utlity, check out this link https://rtyley.github.io/bfg-repo-cleaner/ In case if you want to retain the large files you have to use git lfs.…

Hi @Eric Lee Atlassian Cloud has concept of Sandbox. Not sure about Development, Testing/Quality environments. Please find the link about Sandbox here https://support.atlassian.com/organization-administration/docs/manage-product-sandboxes/ Regards, Vishwas

Hi @Snir Ben Yosef I figured out the issue, did you add yourself into the security level. Ideally you should be part of all security levels in Issue Security Scheme so that you can configure automation then only the dropdown in automation shows the options. Regards,

Hi @Nathalie_P I added a domain in blocklist it worked for me. Can you send the screenshot of the issue. Regards, Vishwas

Hi @Nathalie_P On this part: But for some projects, I want to allow users from special domains to send requests via email (because it is too many that I might need to invite manually). At the email request level there are 2 option "allowlist" and "blocklist" please check out these URL's if it helps.…

Hi @Snir Ben Yosef Let me try this once my side and get back soon. Regards, Vishwas

Hi @Arno Chen Confluence services wont be affected by nginx services. But Confluence will be available only on IP URL rather than DNS url until you figure where those ports are used and fix. if possible can you share the contents of nginx conf file. Have you configured the file as per this link ?…

Hi @Arno Chen Apologies I couldn't understand description. By looking at screenshots I figured out that nginx config file has port (80,443). Error says "Address already in use" which means are there any other applications or process on the server using these ports ? Try restarting nginx services. Regards, Vishwas

Hi @Harrison Carr Is your business project a "team managed" ? Status option in list is available only for "company managed" business project in Jira work management. PFA Regards, Vishwas

Hi @Josh Suntup I just verified in Team managed project that is "Story Point Estimate" field. Regards, Vishwas

Hi @Hayley Rodgers Even it's changed for us also. May be it's been rolled out for everyone. Regards, Vishwas

Hi @Matthew Routley Jira Software doesn't have have the approval option/button in workflow. We need to have another product Jira Service Management to setup approval in workflow, like you have rightly pointed the…

Hi @Ben Yip You may have to setup new MySQL DB version 5.7 and do a back/restore of the data. official doc for setting up Jira with MySQL 5.7 https://confluence.atlassian.com/adminjiraserver/connecting-jira-applications-to-mysql-5-7-966063305.html. there is one great answer here about this please have a look at…

Hi @Snir Ben Yosef You are doing the automation in a right way. Can you confirm by going to project if you have associated the Issue security scheme to the project ? what options are showed when you click on dropdown ? Regards, Vishwas

Hi @Ben Yip It's better to stop jira before starting upgrade(usually the upgrade process will attempt to stop jira services) Try to close all files related to jira. You can stop jira by going to "Services" option in Windows and find Atlassian Jira Service and Stop that. After that start the upgrade process. The document…

Hi, I would like to join this. Please add me. Thanks,

Hi @Floris_58 What kind of label are you trying update ?. You can try doing "Bulk update" if you are trying to update a field. Those will reflect in "Advanced Roadmaps" Regards, Vishwas

Hi @Samuel Your understanding is correct. Page insights is for that particular page and Analytics is for the whole confluence. Analytics shows option like "Popular spaces", "Most Active Readers" and "popular searches". I would recommend to take look at this URL where they have mentioned the extra features you would get in…

Hi @Nguyen Ngoc Tram _FHM_INS_ I think the option you are asking for is there in cloud Jira. In Cloud Jira we can see RoadMap tab in the Project Screen option. For Server/DC Jira Software this tab wont show in project screen. Regards, Vishwas

Hi @Sanket Sutar Please check out this script here https://confluence.atlassian.com/stashkb/how-to-count-the-number-of-files-in-a-repository-folder-407725142.html Regards, Vishwas

Hi @Samuel Which Confluence Cloud plan are you using ? Analytics is feature of Confluence Premium plan. And there are few add-ons available in marketplace you can search here https://marketplace.atlassian.com/search?query=analytics but they are paid apps. Regards, Vishwas