Vishwas Expert

Hey @Bill Sheboy Thanks for pointing that out, it is very good trick :) Regards, Vishwas

Hey @지선 이 Welcome 🙂 Please feel to upvote, accept answer if you feel it helped you. Regards, Vishwas

Hey @Gabriel Udvar Cloud UI is a different one doesn't offer such flexible options yet, that action button(which is there in server/DC variant) is not there. It allows editing of status & assignee on those sub-tasks without having to open it. Regards, Vishwas

Hey @Kima Atoyan For Kanban board also it is at the same place please check out. Please note that it depends on the type of projects. This Print option is available for "Company Managed Projects". In case if you are project is "Team Managed" in board we dont have that option. Hope this helps !! Regard, Vishwas

Hi @Ada Dedja Yes Issue security would be the way now, adding reporter, assignee and request participants in the security level Regards, Vishwas.

Hey @지선 이 Welcome to Atlassian Community ! Its a private repository. That's correct the users who are added to that particular repository into write access role can only add commit. There can be another reason also there might be a chance that user might have git config in the local machine set to personal email id so when…

Hey @Ada Dedja Firstly we cannot remove that dropdown in customer portal. Is Organization is setup in the project and users are part of that org ?, in that case by functionality of Org everyone in that will be able to see each others requests. If you don't want users see whole of org requests then ideally while creating a…

Hey @Søren Bagger Welcome to Atlassian Community !! Labels are always shown at bottom of the page in confluence pages. Unfortunately there isn't an option to move the labels section anywhere on the page. Like you have mentioned label list macro would be the available solution, and it can be restricted to a space like this…

Hey @Anonymous Glad that i'm helpful :) Great to hear it works ! Regards, Vishwas

Hey @zsolt_ambrus Welcome to Atlassian Community !! I think you are bit confused on this one, we don't have Confluence v8.20 Data center version yet. Maybe you got confused with Jira v8.20 version ? As of now the Confluence DC latest version is v7.15.x So as the plugin says it supports upto the latest version of…

Hey @Kinga Kubijk Welcome to Atlassian Community ! Yes it is possible, but whole point of JSM is built on request types and issue types. In case the tickets are raised from customer portal then the request types wont be shown to the customers leading to a disaster for them. In case if there SLA's, Automations running on…

Hi @Anonymous Sure, we can do that. Just add one more option in "For Linked Issues" as clones. So your "For Linked issues" branch should include "is cloned by", "clones". Then both ways the auto transition will work, but only check point is both Project issues should have same workflow. Regards, Vishwas

Hey @Simon G_ Please check this link out it gives you more clarity https://community.atlassian.com/t5/Jira-Software-questions/Upgrade-jira-with-expired-maintanance/qaq-p/1356827 You can upgrade to the version which was released before your license expired. Looking the versions you have mentioned they are were released well…

Hey @Juldor Jessel Carreño Salcedo I'm good, hope you are doing good !! Generic user like "Automation for Jira" user would be ideal. Sure i can definitely assist you to convert the rule, if you could please translate it English and send it. Regards, Vishwas

Hey @Anonymous Glad I was helpful ! Please feel free to upvote and accept the answer, in case it has helped to solve your requirement Regards, Vishwas

Hey @Nigel Berragan It's not possible to add another Status category. Please check this thread out you may get more info https://community.atlassian.com/t5/Jira-Software-questions/Add-additional-Status-Categories/qaq-p/1739257 Regards, Vishwas

Yes, it would require a Jira System Admin Permission to view that option. You are welcome :)

Hey @J Manas Kumar Send the screenshot of "Manage Apps" section bottom section. Meanwhile you can check the compatible scriptrunner version against Jira here https://marketplace.atlassian.com/apps/6820/scriptrunner-for-jira/version-history Looks like you already in Jira 8.x so you are fine, script changes may not be…

Hey @Nikita Simanenkov Currently OOTB also we don't have this option. Usually this can be achieved by Scriptrunner Behaviours option but that feature is also not there in Scriptunner plugin Cloud variant. Please check this thread out if it helps !…

Hey @J Manas Kumar You can check that in "Jira Update Checker" on your instance. Usually plugins version update might be there apart from that compatible plugin should function as it is. You may have to upgrade script runner plugin also if it says to do so in the Update checker. Scirptrunnner changes when you refer what…

Hi @Amit Kumar Singh Did you Try the other steps ?

Figured out the issue, you need to put the both project x and project y in the scope of automation. Like this Let me know how it goes

Hey @Amit Kumar Singh Did you try "View error details and repair this issue" --> usually doing that would fix the issue. It would show up a window like this: For which permission did you remove "Service Desk Customer - Portal access" -> ideally this shouldn't removed. It would take that away particular permission for…

Does this issues have a link, can you please go the issues and check what kind of linking is there between them. Is it "clones" and "is cloned by" ?

Hey @Farhaad_n This one is "system > indexing > index recovery" different from backup. This setting is for index recovery. Backup automation will be configured in this settings Administration > System > Advanced > Services 1. /opt/atlassian/jira/jira-home/export directory is only for backup? --> Yes it is location where…

Hey @Shanthi M The heading fonts fonts in confluence cloud) comes with a pre-defined font size and there isn't an option to change the size, there is feature request open here please go ahead and vote for this https://jira.atlassian.com/browse/CONFCLOUD-46077 Regards, Vishwas

Hey @Aravind Koushik Gobburu Please check this out Best Practices Link about Automation for Jira Plugin https://blog.codebarrel.io/10-tips-best-practices-to-get-started-with-automation-for-jira-b423e6868595 Also take look at Automation Library here https://www.atlassian.com/software/jira/automation-template-library…

Adding @Caroline R from Atlassian Support Team

Hey @Anonymous Okay . Send me the rule what you have configured. Also log of the automation run too. Regards, Vishwas

Hey @Shelan de Livera Welcome to Atlassian Community !! The same architecture applies good for most Atlassian Products. When they mention Jira the same is supposed to apply for Jira Software, Jira Service Management. Please find the updated architecture…