Diego_88dj6o Atlassian Team

Hello there! Long story short, We Can Not Do Jira Work By Using Only Confluence. Confluence is a Collaboration Tool, intended to create content and manage it internally. Meanwhile, Jira aims at Managing Projects And Structuring Work. Each application complements the other. For everything to work in tandem we need to…

Hello there! You can rest assured that pricing and billing for Confluence and Trello are separate, Petra. You do not need to have one to use the other nor the billing of one affects the billing of another. You can also check the Billing for Confluence and Trello in the following links: Trello - Prinicing Confluence -…

Hello there! This is a pretty reasonable question and also a matter that needs your attention, Hans. Let me start by stating that Storage Limits Are Not Currently Enforced in our Cloud platform. Check out this excerpt from our documentation: Storage limits in Cloud are not currently enforced. We are revising our storage…

Hello there! Bob, currently this is not a feature natively available for Confluence, both Cloud and Server. You can check the suggestion for Confluence server and Cloud here Bob: * CONFCLOUD-39188 | When importing a word document the table of content in the word document is not converted to the macro {toc} *…

Hello James! I tried to replicate this behaviour in one of my instances but was unable to. I created a page with multiple Headings and regardless of Sidebar status, the redirect was correct. The link generated by the ToC macro looks like this:…

Hello there! As specified in our documentation Julie, even after archived a Space can come up in search engines such as Bing, Google and Yahoo. Since the indexing is not tied to Confluence itself, the application has no control on what the engines index. We need to configure this manually using a robot.txt file. This…

Hey @Daniel Alonso , thanks for getting in touch with us. Could you clarify what you meant with "...I cannot see the file". Does that mean that you are unable to open it or that the file was never generated to begin with? Depending on this, we might need to tackle the issue a little differently! Let us know.

Hello there! So, as I understand Doun you need to Access a Variable Across Pages in Confluence, is that correct? If it is correct, I need to tell you that this is not available natively in Confluence. You will need to make use of third-party applications, as exposed in this other Community post: Can I use variables across…

Hello there Marco! As I understand, you need to extract some data for Confluence traffic, is that correct? If that is the case, I would like to redirect you to another post here that has the same needs and has been answered. Maybe the information there can help you out! Here it is: how do i pull data around page visits?…

Hello there! Hey Susan, I am sure that one one of the Atlassian Partners will be able to help you with your projects! You can check all of them here: Atlassian Partners - Connect with an Atlassian Partner Also, this link here drops you straight into the search interface: Atlassian Partner Directory Let us hear from you…

Hello there! So Jay, I would like to start by differentiating Confluence Cloud From Confluence Server. In Confluence server, we have native and also third-party plugins that allow us to fetch that data. In Confluence Cloud, however, we need to rely on third-party apps. If you want to understand a little more about…

Hey Sam! This could be caused by the fact that the number of login errors has reached the limit. Since this happens with Only One User, this could be it! Here, we have this article about it: AUTHENTICATION_DENIED error when accessing Confluence content via REST API Call Also, this is the resolution provided in the article:…

Hello there! So Mick, performance issues can be caused by a number of reasons. Plugins, memory allocation, customization and drivers for example. This process looks like that it is coming from the Database Connection Driver, which is a lead as to what is affecting your instance. Which also explains why it comes back after…

Hello there! Marc, if we are talking about approvals for page publishing, setting reviewers and notifying users about the current status of the page, the answer is no. Confluence does not implements this type of control natively. We can achieve the desired results via third-party plugins, as you have pointed out. Here is a…

Hello there! Hey Marcel currently in the new editor, the Fabric Editor, this is the new default way of image resizing. Excerpt from our documentation: Images now resize to a grid, which lets you set an image size in relation to your page. Then, if you view the page on a different-sized screen, the image will also resize to…

Hello there Michelle! I have seen something similar some time ago but I am not sure that it is the same thing. We could try and check if this also affects Newly Added Jira Macros. Do you think that this is possible? Also, we can try to check the behaviour Using Another Browser. This might be a browser specific behaviour!…

Hello there! Currently, this is not possible in Team Calendars. We can see this in this excerpt from our documentation: You can't add content to JIRA calendars as they source all of their date information from the JIRA system. To add issues and version deadlines, add them in the JIRA application's interface. Here is the…

Hello there! As I understand, you need to embed a calendar from Team Calendar in a Confluence page. Is that correct? Hey Jacqueline, you should be able to embed calendars from Team Calendars by doing the following: * Choose Calendars in the Confluence header or space sidebar * Hit the to the right of the calendar name *…

Hello there! Hey Julie, natively this is not supported. We can quite possibly achieve something similar through Third-Party Applications, such as: * Better Search for Confluence * Instant Search What we Can Do with Confluence search can be checked here: Configuring the Confluence Search and Index Also, currently,…

Thanks for the update Gualter! As far as I understand, we can not really grab the user password via velocity. Nonetheless, good to know that we could help get you started Gualter. Let us know from you!

Hey there! Thanks for replying Juri. Make sure that the permissions and ownership of Both <confluence-home> and <confluence-install> folders are not under root, but under the user Designated to run Confluence. For you to check this, you can use this command after navigating to the folders: ls -la If you Do Not have the…

Hello Rodrigo! Currently, the Custom HTML options are not available for Confluence Cloud. What you could try to use is the HTML Macro for Confluence Cloud, which is a third-party app: HTML Macro for Confluence Cloud What you can also do is Limit user access by changing space permissions: Assign Space Permissions -…

Hello there Krystian! As I understand, you are redirected to a page that does not exist upon login. Is that correct? We could try to replicate this behaviour with Another Machine or even with Another User. This can help us understand if the situation is Restricted to a user or machine. Futher, we can start by checking if:…

Hello there Daniel! As I see, this could be caused by more than one thing. I would start by: Checking folder permissions * * Check that <confluence-home> folder is owned by the user used to run Confluence and the user has enough permissions * Check that <confluence-install> folder is owned by the user used to run…

Hello there! Hey Steve, you can keep the group that you created for those users, we will need that. The behaviour you described sounds like the group did not have Enough Permissions in Confluence. Any group or user needs the Use Confluence permissions. For this, we need to do the following: * Click Settings * Click Global…

Hello there! Hey Gergely let me check if I understand correctly. When adding multiple special characters to a Confluence page, they get corrupted after saving. Is that correct? We could try to Copy the page to another Space or under another page and then, Check if the issue is still present? I tried replicating this…

Hello there! Currently, we would need to Recreate The Users in your new directory. This means recreating all Space Permissions as well. There is a Feature Request about this situation. You can check more details about it here Vikranth: CONFSERVER-25630 | Make it possible to move users between directories Some time ago…

Hello there! As I understand, you created a new Page Template and needs to include more details for the initial page creation part. Is that correct Karan? This type of interaction can be created and edited within Confluence Blueprints. For us to create blueprints Atlassian has written this guide: Multi-page blueprints with…

Hello there! You should be able to set Anonymous Access to specific spaces in your instance. Here we have documentation about this procedure Nibu: Setting Up Public Access - Granting public access to a space When we set public access to the instance, we then need to decide which Spaces have this access enabled. Spaces with…

Hello there! Looking at our articles, you should be able to create new templates or edit the already existing ones. Excerpt from our docs: To edit the article templates: * Go to Space Admin > Content Tools > Templates. * Edit the How-to or Troubleshooting article templates. * Add headings and instructional text (choose…