Comments
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Hello there! When dealing with upgrades (regardless of what application) it is always good practice to follow the steps described by the vendor itself. Most likely you can use a local admin to perform this task. However, this seems to be a not recommended way of doing it. Ideally, following the steps described within the…
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Hello there! Darcy, as of today Confluence does not have this functionality. A workaround that used to work was to print the page using the browser functionalities for such. However, more recently I found out that this was not printing the colors as expected. With this in mind, a Feature Suggestion has been raised:…
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Hello there! Confluence usually throws these types of warns so we are aware of anything that could be wrong with the instance itself. The Luecene Index Files Location warn specifically points to this: The Lucene index files location health check verifies that your JIRA or Confluence application is not using a Network File…
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Hello there! Thanks for sharing here with the Community. Shawn, as of today Questions for Confluence Cloud REST API is indeed deprecated. Currently, Confluence Questions do not support REST API. You can check more details here: Cloud infrastructure changes Some changes to Questions were applied to ensure the application…
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Hello there! Looking at our documentation about Slack, we can see this: Only space admins can add a space subscription within Confluence; however all users can create a space subscription directly from Slack. You can check further information Slack + Confluence integration here: Confluence Cloud for Slack - Subscribe Slack…
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Hello there! With a little more research, I could find some other examples of this behaviour. Here are possible culprits: * Browser Related * Proxy Related * SSO The affected browser on the cases I saw were Firefox or Internet Explorer. However, your user has used Firefox and Chrome and in both occasions the feature does…
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Hello there! Well, this behaviour could have been caused by a few issues. So, we can start by retrying the process as a whole. So lets begin: * Restore your new installation to a point prior to the restore attempt* For that you could re-install the application or restore previously backed up folders and database. * The…
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Hello there! This error can mean that the plugin server is not reachable. You can try to check with the plugin vendor itself and verify if their servers are up and reachable. Further, are you able to try and install other plugins than the one that shoots this error? If possible, could you try to download a plugin from…
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Hey, thanks for updating the Community on this! I was just looking at your question but it seems to be solved. Let us know if you remember anything else that might have been done that could have affected the outcome of this issue. If you ever need assistance, come to the Community!
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Hello there! Using the expand=version will bring up only the latest version. The REST call we want to use is something like this: http://instanceurl.com:8090/rest/experimental/content/<pageID>/version?expand=content With this you will need use the pageID instead of the name+spaceKey combo. This will return to you…
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Hello there! Lex, currently we are not able to edit office files directly in Confluence. We have, however, the Companion App. Which allows us to open any type of file directly with the correct application. You can have a look here: Confluence Cloud - Edit Files Other than that, there are third-party plugins that might…
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Hello there! Joshua, reading your problem description this sounds like a cache problem in your browser, most likely login data. Since the feature works when using the incognito mode, which has no login data stored. We can try to clear the browser completely and then check if the problem persists after. Clear your browsing…
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Hello there! Hey, thanks for sharing what you noticed with us. I tested this in Cloud and this was my result! Is this how your pages now look like? If not, could you share with us: * A screenshot of the current design that you have. * If this happens in any browser. * If this also affected bullet lists Notes * Be sure not…
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Hello there! Austin, thanks for reporting this behaviour for us. I tried to replicate this locally but the issue was not present. Here are the file names that I tried: * ()MyWordFile * MyWordFile() * MyWord()File * MyWord(File) None of the filenames triggered the issue. In my environment I have no firewall, proxy or 2FA.…
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Hello there! Thanks for sharing here with us. I inserted a table and later searched for that content with both the basic search and advanced search in Confluence Server 6.14.2. Further, I have tested the basic and advanced searches in Confluence Cloud and they also worked there. With this in mind, please allow me to ask…
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Hello There! Currently, Team Calendars does not have an option to copy events from a calendar into another. We had a suggestions aiming at this. You can check it here: CONFSERVER-50249 | To Include 'Copy From' Calendar Option A possible workaround is to export the existing calendar and then re-import it into Confluence…
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Hello Solomon! I have tried to replicate this issue locally without success. I am using Confluence 6.14.2. Having said this, can I ask you a few questions? * Which version of Confluence are you running? * Is this present in any table with tasks in it? * Is your table fixed width or responsive? * Does this happen without…
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Hello there! Currently, we are capable of downloading all attachments pertaining to a single page. To so we need to: * Go to the desired page * Click the Three dots (...) at the top right corner * Click Attachments * Click the link to Download All Notes: * When you click to Download All, Confluence will create a .zip file…
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Hello there Markus! In the new editor (Fabric Editor) for Confluence, the Section Tool is not present. We can instead use the Column Tool. Alternatively, we can try and use the Legacy Editor when creating pages. The legacy editor still has the Section Tool. You can check more information about the new experience here:…
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Hello there! This is actually listed under our bug. The behaviour was fixed in your next minor version, Confluence 6.15.2: CONFSERVER-58030 | Sort alphabetically button in the Reorder Pages page is not visible. I have upgraded a local instance from 6.14.2 to 6.15.2 and the button is now present. If you plan to upgrade your…
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Hey there Sherazade! Would you mind sharing with us what was your problem and how you ended up solving it? This information can help other customers as well! Here we have some documentation on how to uninstall Confluence: Uninstalling Confluence from Windows Uninstalling Confluence from Linux Let us know!
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Hello there! Elizabeth, can I ask some details about your environment? * Are you using the Confluence App in both devices (iOS and Android)? * Are you accessing Confluence via the Mobile browser in iOS or Android? * How was the form created? * Has this worked at some point in iOS too? * Are you able to open the form in…
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Hello there Nikola! Well, this problem usually means that Confluence is having problems to restore your backup. This can be caused by an XML file that is big and your connection ends up being the problem. But can also be caused by a problematic Space or Page in your original XML file. With this in mind, we can start by…
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Hello there! The license expiry check aims to warn the administrator that his license is about to expire. It starts "ringing" when we have only 30 days left on your license. This is most likely the reason why your check is failing. You can check more information about our instance checks here: Instance Health Let us know…
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Hello there! You should be able to check this information under the Audit Log: Audit Log To reach the audit log, you need to: * Click the Cog Icon at the top right corner * Click General Configuration * Search for Audit Log in the left hand side list * Look for the Event Type described as Permissions Under the Audit Log…
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Hello there Mike! We will need to install this new certificate in your instance. You can take a look here: Running Confluence Over SSL or HTTPS Also, we have had customers that had similar issues here: Confluence Certificate renewal Installing a new Wildcard SSL Certificate on an existing Confluence Server Now, can I ask…
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Hi David! What we see here looks like plain HTML from your instance. This could be caused by a proxy between your instance and the Client machine, your computer. Are you able to give me a little insight to your current status: * Are you on Confluence Cloud or Confluence Server? * Is this happening regardless of Browser…
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Hello there! First thing I would like to address is that in Confluence, we have two types of links: * Soft Links * Hard Links Soft links are the links we insert using Confluence way of linking, the linking tool. Those links are automatically updated on Base URL change. This type of link works only for internal stuff. Hard…
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Hello there Nani! The recommended approach to this is to upgrade your instance to one of the versions that are not affected by it. Here is a list of versions that are affected: Customers who have downloaded and installed these versions of Confluence Server or Data Center are affected: * All 1.x.x, 2.x.x, 3.x.x, 4.x.x and…
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Hello there Mike! Currently, Confluence support only AdoptOpenJDK. You can check this info here: Is OpenJDK supported by Confluence? Ideally, you should retry this procedure with the supported JDK Mike. Looking forward to your reply!
