Yogesh Mude_u145qk Expert

Sorry, no man, you need to work on Development using Jira and Confluence API.

can someone grant me the right permission?\ Please contact your Jira Admin who can provide you with the rights.

Hi @Maria Amani Welcome to the community! There will be many possibilities behind this.. 1. Confirm if you have close issue permission or transition issue permission for that respective project. 2. Check if any condition has been applied to that workflow transition from In progress to Closed.

Hi Nate, If you want to make a Reopen option on Customer portal then you need to add the status as Reopen and add the outward transition from closed/Resolved status to Reopen. Once you have done this configure workflow status so that it will show reopen status on customer portal.

HI @[deleted] Welcome to the community! Please have a look at the below KB. https://confluence.atlassian.com/get-started-with-jira-service-desk/add-service-desk-agents-917968322.html

HI @Stephen Gaede welcome to the community! please have a look at the below KB. https://confluence.atlassian.com/jirakb/jira-is-unable-to-send-emails-and-fails-with-smtp-error-550-306348278.html

HI @Alejandro Pinzón Welcome to the community! Atlassian Cloud instances have URLs formatted as xxxxxx.atlassian.net. Please have a look the Restricted function in jira cloud as well.

HI @Chris Sim Welcome to the community! I think you don't have Create share Object permission. please have a look at the below KB. https://confluence.atlassian.com/jirakb/when-creating-a-jira-software-board-the-error-you-do-not-have-permission-to-share-all-shares-are-invalid-is-displayed-779160905.html

Hi @Josh Carter Welcome to the community! Please have a look at the below KB. https://confluence.atlassian.com/adminjiracloud/configuring-the-look-and-feel-of-your-jira-applications-780861527.html

HI @Poonam Tripathi You need to add your group (to which you want to assign) in Browse project permission in permission scheme. Can you please attach the permission scheme and the project summary screenshot.

Sorry, Might be it is there but did not use anymore.

HI @Anbarasi To achieve this please add the reporter and current assignee in Browse project permission for that respective project permission scheme.

Ahh...,, then you need to work with custom development plugin. As far as I know, there is no way to fetch the values from the confluence for a custom field.

Nope, We need to create a branch manually only.

ok, for fetching the value from Confluence you should need to work on customer development script or need you use the Confluence API.

HI, Welcome to the community! Which hosting option are you using? Is the self-hosted or cloud. If self-hosted then to get an email for reset the password first please confirm is their outgoing mail has been configured or not?If not the reset password mail won't get it. If cloud then it should get it, but might be the issue…

Hi, Welcome to the community! Are both instances (Jira and Confluence) is Self-hosted (servers)? if yes, once you successfully accessing both instances, then open either Jira or Confluence and go to Applications --> Application Link --> paste another application URL and click on Create new link. But to create a link you…

HI @Venkata Rama Krishna Pallapothu It's a little bit confusing for us, You want to create a single select custom field from multiple? which means list should get link with Confluence. Could you please provide more information on this.

HI @Ralf Thieme To upload the attachment to the task first you should have the Create attachment rights for that project. If you have the rights then you can attach or drag n drop the attachment on the task. https://confluence.atlassian.com/jiracoreserver073/attaching-files-and-screenshots-to-issues-861257317.html If…

HI @Inge Lucassen Welcome to the community! To Reactivate user please make you should have the admin rights. if you have then go to user management and find the user you want to activate and then select that user and then click on the right side top corner Activate button.

Hi @myomee Welcome to the community! To Associate Issue type scheme to the project, you should have jira Admin/Project admin rights. Please confirm, If yes, then open the project that you have been created and select the project summary. There you will see all the schemes associated with the respective project, click on…

HI @Bianca Pelkmans Welcome to the community! Agents are used/add in Jira Service Desk but not in Jira core/software. If you are using Jira Service Desk then you can add a new agent. To adding new agents in JSD please have a look at the below KB.…

Yes, it allows. Please login to that portal and raise a ticket.

HI @ashok 1234 Are you sure you have been created custom field with type single issue link picker. If yes, then is this is coming from any third party add-on or what? type =Initiative and status != Done Here type is nothing but Issue type correct? if so, then the issue type (Initiative) all issues are in done status.…

HI @[deleted] To add extra fields on backlog go to Board -> Configure -> Card Layout, and then add the field to the Backlog.

HI @Poonam Tripathi Welcome to the community! Add that group to Browse Project and Create issue permission and associate the permission schemer to the respective project so that the user belongs to that group they will be able to see the project and able to create issue into it.

Hi @detsikas Actually you should not use the same database for both Jira and Bitbucket. If you want to contact/raise a support ticket to Atlassian, please visit to below site. support.atlassian.com

Hi @Jira admin As it is showing the sender is anonymous, so to create a Jira issue the user should have create issue permission for that respective project and as it is anonymous user you need to set the default reporter while configuring the mail handler. So that whenever email will sent by anonymous user then it will…

HI @Richard Karus Welcome to the community! Please confirm, to starting jira are you using the correct JIRA_Installation directory.

 @Dave Sky Please have a look at the below KB. https://confluence.atlassian.com/bitbucketserver/notifications-776639933.html#Notifications-batched