Yogesh Mude_u145qk Expert

Hi @chandra bhushan Why don't you create a single project and anyhow we can configure different workflow/process with different Issue type and the screen scheme as well. Configure one email handler with different issue type as they have followed different process/workflow so whenever email triggers the mail handler will…

Hi @Andreas Moormann Issue security level can be applied to Issues of that project. For more information please have a look at this article.

ok. click on windows button and search for services.msc and see the status of jira application and try to restart it again.

Ok, then check if the jira server has been started or not? if yes, then while starting the jira itself it will show you the access URL. How has jira server been installed service or without service? on which OS you have been hosted jira application server?

Hi @Avvaru Harish If you have installed/self hosted jira server on your local machine then you can access it using http://hostname:port_number Ex : http://localhost:8080

Hi @chandra bhushan Let me know why you are creating two different projects? Is there a different data and process for each project.

Hi @Ian Carson, Have you checked that clicking on the top right corner ... and see what options you will get. If it is not showing then try to contact your administrator and check is you have the Edit issue permission of this project or not.

Hi @Ian Carson, Can you please attach the screenshot for the same. Another way is To Search for issues --> select the issue that you want to Edit and then click on top right side Bulk Change choose the Edit operation and Edit the Issue type. For this you should have Bulk change global permission and Edit issue permission.

Hi @chandra bhushan, We can be able to configure one mail ID for a different project and in one project with different issue type as well. If you configure one mail ID with a different project then how mail handler will know in which project he needs to create jira ticket?

HI @Lawrence, A brand new ticket is opened means what? When will the ticket be created or Existing ticket moves from one status to another? If either of these then you should have to use Issue created or Issue updated event to get an email Notification. For a specific user, you should have to use the condition like suppose…

HI @Eric Stein, Create Directory on your local machine and then Clone your bitbucket server repo into it. Example : C:\Demo> git clone https://username@bitbucket.org/teamsinspace/documentation-tests.git please visit here for more information related to clone repository.

HI @erick, Commit is logged but no action is done, what it means exactly what action you are looking for Visit here for more information about smart commit.

HI @Lawrence, Is new ticket open you mean once the QA team is created a ticket correct? or Is Existing ticket will be transit? First thing is you should have to give them access to the particular QA team to open the ticket or transit the ticket, for this use Condition and then create a Custom email and add to post…

hi @darrin97 PLease, make sure you should provide the Proper URL.

HI @Ian Carson, Which hosting type you are using? To edit an issue, you need the Edit Issue project permission for that project. If you do not have this permission, please contact your administrator. 

HI @David Schooley, This will be possible using Repository permission.

Yes, once the mail is processed by mail handler and the ticket will be created in jira then the email is deleted from Inbox.

Hi @Joey Fung, Please check with memberOf() it performs searches based on the members of a particular group.

Hi @chandra bhushan, please let me know how the customer/sender will know the project key to write on the subject? Using "Create a new issue or add a comment to an existing issue", it will add the comment to an existing ticket but it will not create a new ticket if the subject contains an issue key/project key.

Hi @Krishna, Actually, whenever we are creating a request type in jiraservice desk we need to map the request type with Issue type. Whenever Customer will visit your Customer portal where they will be able to see the request type and they have to select the appropriate request type and need to create the ticket.

HI @Andreas Moormann, See the creating duplicate tickets only for unshare the attachments of it, this will not be the correct way. It will unnecessarily occupy the space/memory on the server and while fetching report you will be missed up. one more thing is you can do in this way, anyhow you will create a different project…

HI @Helpdesk, Yes, as i have been used the Gmail account for my personal setup on local instance hence I have been used pop and mail handler should have access to that particular mailbox for processing and once the ticket will create into jira then the mail will be deleted from your mailbox. If you feel this answer will be…

Hi @Niharbabu, The branch will create in Bitbucket/git and while creating the plan you need to link the repo and need to select the branch. If you are using the Jira software for managing project and there you have been added the trigger for creating an automatic branch when the particular transition happen then you can…

Actually I was working on bamboo from last two yrs but I haven't get this error so unfortunately I'm unable to help you on this... anyway you can contact to atlassian support they will definately provide you the solution.

If you are not able to edit anything then the issue is with permission only please check with Jira admin.

I don't think so here Environment is an issue, Below are some of the questions related to Script task have look at them may be they will you to resolve this. https://community.atlassian.com/t5/Bamboo-questions/Making-a-Bamboo-Script-execute-using-bin-bash/qaq-p/205364…

Hi @Chris Hohl, Project administrators can customize their projects, add and remove users, and they can perform certain configuration tasks. Are you not able to edit the Issue Itself? If yes, then please check if you have Edit issue permission or you can contact your jira admin for this.

Sorry, Only attachments we can not restrict, It will restrict whole ticket details i mean the ticket itself can not able to see the people/customer those do not belong security level.

Hi @Andreas Moormann, Yes, you can restrict them from seeing the tickets from one to another. In jira using Issue security Level concept, you can achieve this.

Thanks for the sharing. What executable is using for building this task?