Yogesh Mude_u145qk Expert

HI @polycopter Welcome to the community! Let me ask you, without using git are you going to commit/push/pull your data to bitbucket cloud? If No, then using git CMD or git Bash you can generate the SSH key and add over to Bitbucket cloud profile.

Hi @[deleted] Welcome to the community! If you are looking for the only identification of which ticket has been passed on to which contractor then you can use a single select/text custom field, while passing/creating JSD ticket just update this field with the contractor name. If you use the custom field then you can fetch…

Yes, if he is looking for the same field to be added to different tabs on the same screen then it's not possible.

Ok, there will be two possibilities here .. 1. check if any condition has been applied to the transition which is outward from Job Review status. if so then you are not part of that group/role..etc 2. A check is that status has been contained an outward transition.

Hi @Samuel Donadelli Welcome to the community! Whenever the brach will create from the Jira issue using the development panel create branch option then it will contain the Jira issue key itself within the branch. So if you used the branch created a workflow trigger for creating a branch then the respective branch will…

Hi @[deleted] What do you mean by available on every tab in a screen? Are you talking about the screen like view issue, Edit issue and Create issue screen then it is possible.

Hi @[deleted] Nope, to edit the field values user should have Admin rights. A normal user can not add or edit field and field values.

Hi @Luke Barnes Welcome to the community! You can not but you can stop the ticket will be created on behalf of others. please have a look at the below discussion. https://community.atlassian.com/t5/Jira-questions/Disable-quot-Raising-requests-on-behalf-of-customers-quot-option/qaq-p/602056 Hoe it helps.

Are you talking about the .. Issue view screen workflow option in Admin-->issues --> Workflow option Can you please attach the screenshot ..for where this option you want to see.

HI @Certus Port Automation Welcome to the community! If you want the Developers and Consultants should view the ticket and add the comments and all then make them as a customer for that project. If you add them as an Agent then is will consume your service desk license and they will be able to below tasks... Agents can: *…

HI @Max Workflow option where you want to see? What options are you looking for?

Hi @detsikas First thing is try to resolve this DVCS connector issue and then if you have been moved/changes the bitbucket context path then try to delete the old application links and then create it with ew one. If you are using localhost then also it will work there is noting like .. I am using the same db for both jira…

HI @Jira admin Whatever you have been configured looks good, now whenever you will reply back to that mail just add a issue key within the subject line hence the mail handler/service will check either with this issue key already ticket is available within the instance or not, if yes, then it will add the comment on that…

HI @Balakrishna M You can do like this..if you don't want this field on create issue screen but you want to show on view issue screen. Copy/create a screen and then add this field on view issue screen, associate this view issue screen on view issue operation. Add the custom script post function in that set the value of…

HI @Sriram Nandakumar Welcome to the community! The JSU add-on could be free till jira v7.3.6. Now they have made it paid.

Hi @El Attabi Mounaim Can i ask, what do you mean by Reject Issue permission? is it a default permission managed by JIRA? Whenever you will create a new project in jira, jira will apply the standard template for this project like Issue type scheme, permission scheme, notification scheme..etc. shall i proceed to create it…

HI @detsikas Welcome, to the community! The issue key should be populated while creating a branch from that specific Jira issue. if not then something wrong with application link as you mentioned that you are getting 400 bad request error. please check/try to configure/integrate Jira and bitbucket properly. 

HI @Dmytro Nikandrov Welcome to the community! Which hosting (Cloud/server) option are you using? If the ticket has been deleted then it's gone you can't find this in Jira. If its a server then you can find the deleted issue details in atlassian-jira.log files. Its located in <JIRA_HOME>/logs directory, you can find in log…

Hi @Jira admin Please verify whenever user will reply to mail is they are adding a JIRA issue key into the subject. Create a new issue or add a comment to an existing issue This message handler creates a new issue or adds a comment to an existing issue. If the subject contains an issue key,

HI @Martin Köhn Welcome to the community! As this is on the cloud, there is always latest one.

Hi @Software Consultancy Welcome to the community! Please have a look at the below KB and validate have granted the permission for that respective customer. https://confluence.atlassian.com/servicedesk025/using-custom-permission-schemes-754977475.html…

Hi @Mukunthan Welcome to the community! Might be that email address was in Atlassian bounce list, this happens to your mail service doesn't lowers Atlassian's mails reputation, which could degrade the quality of service of JIRA Cloud. So please check with the Atlassian.

HI @Person Person Updating Hazelcast instance capabilities means it will be in setup Try wget http://localhost:7990 on same system it will download the Html page and then check, or else check the port.

HI @Eddy Fras Please have a look at the below KB, hope it helps. https://confluence.atlassian.com/jirakb/update-the-corrupted-application-links-792635088.html

HI @Andrei Dilhe welcome to the community! You can view the work description in Work log tab. In Activity Panel beside to Comments, you can be able to see the Work log tab.

Hi @Jorge_de_Carlos Could you please check if that user has Manage Sprint permission for that project.

Agreed @Alexey Matveev. Yes, this is not an bug but as this is cloud we don't have much access about it and Atlassian will assist him, how he need to proceed hence i asked him to raise a ticket to Atlassian. Thanks for correcting me.

HI @SBS Support You can use the JQL for this like.. Assignee = <Agent> and Updated = startOfDay() or else you can use the Update Date as well..

Hi @ronae Welcome to the community! You can use the JQL like sprint = <sprint_name> and status = unresolved or status != done then add the original and remaining estimates in a column so can be able to see the issues that are related to specific sprint and not in resolved.

Hi @Rangarajan Parthasarathy Actually, you guys are using cloud hosted JSD. Could you please raise a support ticket for Atlassian.