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Hi Josefine! You can find all the required information here: https://docs.stiltsoft.com/display/public/CustomerCase/Managing+Forums#ManagingForums-FeedbackForum Just let me know if you have any other questions!
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We've described three different solutions to collaborate with your external users in Jira in our blog post. https://stiltsoft.com/blog/2018/03/collaboration-on-backlog-with-external-users-in-jira-cloud/ Yes, you can create a shared Jira instance or buy Jira Service Desk. However, you can also create private and public…