Alexey Matveev Expert

Hello, Subtask is an internal link in Jira. There are additional features for this link. For example, in a board if you move all subtasks to the most right column, you will be asked to close the task. In the detail issue view all estimates and work logs can be summed from subtasks to tasks. Also if you open a subtask you…

Hello, Could you give more details? You can not see the resolution field while doing a transition? 

Hello, A JQL query can not produce a list of sprints. It can only produce a list of issues. You would need to select all issues, required by your requirement, export all these issues to an Excel file and then modify the excel so that you could see the report, which you want. You could also use Jira Rest Api to get info,…

Hello, You can not install Jira Service Desk for Jira 8 to Jira 7.11. The version of your Jira Service Desk must be 3.14.0

Hello, Do you mean that you have a few Jira Cloud instances and a few Jira Server instances and you want to merge all data into a single Jira Cloud instance? If so then you need to take backups of all Jira Cloud instances, put them to Jira Server instances. Then merge all Jira Server instances into one Jira Server instance…

Hello, You should add "not" before the status word

I never had a problem like you have....

Hello, When you click on the status field in the Issue Navigator, you will see all statuses available in the whole Jira. You can not filter this field so that to see only statuses for your project, because when you write a query, you query all issues from all projects, not just from a single project.

No, it will work on in Jira UI.

You are most welcome!

You ve got the ScriptRunner add-on. But I gave a script for the Power Scripts add-on: https://marketplace.atlassian.com/apps/43318/power-scripts-jira-script-automation?hosting=cloud&tab=overview I do not have a script for ScriptRunner.

It is strange. You should take a Jira Backup for Server in your Jira Cloud and install it to the latest Jira Server version available (7.13.0 right now). And it should work.

Hello, What do you mean by Jira Cloud? Do you mean that your Jira Cloud instance exists in yourdomain.altassian.net? Or you installed an on-prem Jira to AWS or something similair?

Hello, You first need to find all issues by a JQL query like this: label = "your label" You can find all issues with the search rest endpoint: https://docs.atlassian.com/software/jira/docs/api/REST/7.12.0/#api/2/search-search Then you can update statuses of such issues with this rest api endpoint:…

Hello, It is not possible to customize the Component screens out of the box.

You can documentation here: https://zephyrdocs.atlassian.net/wiki/spaces/DEVELOPER

Your script will be like this: if ( (hour(created) == 18 && minute(created) >= 30) || (hour(created) > 18)){ date startDate = created + "1d"; #{Start Date} = toDate(year(startDate), month(startDate), day(startDate), 8, 0, 0); }

If you buy ZAPI, you can customize the tool. All Rest points are closed by ZAPI. only the teststep Rest Point for Post is open.

You are most welcome!

You need to generate a temporary license and enter it into your Jira Server instance. Go to my.atlassian.com and generate a new trial license.

Hello, You can not do it. As you said if a user can edit a project's name, the user can add people, versions, components and so on. You can not fine tune it.

Hello, It is not possible to import Execution results with ZFJ Importer. All you can import with ZFJ Importer tool are test cases and test steps. You can also read my article here: https://community.atlassian.com/t5/Jira-articles/How-to-migrate-Zephyr-data/ba-p/985762

Hello, If you want to use this Jira server permanently, the you need to buy server licenses for all Jira applications and plugins you have. If you want to use this Jira Server temporary, then temporary licenses for all Jira applications and plugin will do.

You need to create a new screen, a new screen scheme and then connect this screen scheme to the issue type screen scheme, used by your project.

You ve got a problem with gadget links. Kindly follow the link, which is provided by Pascal

Try method 3 or 5 from this article.

Hello, You can. If you mean, that you want to show different set of fields in the create, edit or view screens, then you should create separate screens for each issue type. You can find more info here:…

Hello, You need to upgrade your Jira license from 100 users to 150. You can read more here: https://www.atlassian.com/licensing/jira-software#serverlicenses-6

Hello, A user does not need to have a service desk license to create a ticket in a service desk project. The user need the Create Issues permission for this project.

Hello, You would need a plugin to accomplish it. For example, you could use the Power Scripts add-on: https://marketplace.atlassian.com/apps/43318/power-scripts-jira-script-automation?hosting=cloud&tab=overview You could create a post function with a code like this: if (#{Service Type} == "other") { assignee = "user1"; }…