Alexey Matveev Expert

Hello, There must be the Proceed button. Can you share the screenshot?

Hello, It is not possible out of the box. Your Jira Administrator is correct.

Hello, You would need an app for it. There are multiple apps available like Power Scripts, ScriptRunner, JQL tricks, JQL extensions for Jira. If you want to use the Power Scripts app, then your JQL query would look like this: key in issuesLinkedAtDepth("project = TSTAG",<span> 10</span>)<span> </span>

Hello, Reindex your Jira. cog item -> system -> reindexing

Hello, Go to cog item -> system. and then reindex your Jira in the reindexing option.

Hello, It is not possible to see a task in two active sprints. It is possible to see it in multiple closed sprints and one active sprint.

Hello, It is not possible out of the box. You would need to develop your own JQL function.

Hello, These values are not stored in Jira. These values are calculated based on the issue history and sprint start and end dates.

Hello, Kindly read these guides: https://confluence.atlassian.com/doc/migrating-confluence-between-servers-184150.html https://confluence.atlassian.com/adminjiraserver071/migrating-jira-applications-to-another-server-802592269.html

Hello, Customers can not see Jira Service Desk reports on the portal. Maybe you need a plugin, but I am not aware of such plugins.

You can install the plugin. It is free for 30 days and make sure that it fits you. I think it would be the best way to do.

Hello, You would need an add-on for it like Big Picture or Portfolio

Hello, Use the IN operator: reporter in (user1, user2)

Hello, If you are on Jira Server or Data Center and you store all your plugin data in the Jira database, then this data will be all restored to the new instance (most plugins do store everything in the Jira Database).

Это значит, что нужно выбрать все ишью, которые будут просрочены через 10 минут. Если нужно выбрать те ишью, которые уже просрочены 10 минут назад, то запрос будет вот такой: due > -10m

You are most welcome!

Hello, Why would you want to remove the password changing option? What is your business case?

Hello, Make sure that your issues have the Resolution field set.

Hello, Kindly have a look at this KB: https://confluence.atlassian.com/jirakb/health-check-jira-base-url-859447384.html and this ticket: https://jira.atlassian.com/browse/JRASERVER-63795 It is not related to the internet connection.

Hello, If you include the user into the product access only for Confluence and user connects to https://yourdomain.atlassian.net/wiki. Does the user get the denied access screen?

Hello, Try to find this user in User Management. The user must be there. After you find the user, there must be a link. You can find this user by the email address

Hello, JQL can not create hierarchies. It is just a query. You can create a software board and then configure a swimlane, based on epics. You will see the picture, which you require. Or you can use such plugins as Structure, Portfolio, Big picture to make a hierarchy out of issues.

Hello, Are you sure that your board uses simplified workflow? 

Hello, First make sure that you installed Jira Software, not Jira Core. If you do not have the templates, it means that you either do not have Jira Software installed or it is not working properly.

Hello, For estimating time you should add the Time tracking field to your screen. Usually you add this field to the create sub-task screen. You will have the field Original Estimate, where you add your estimation. Then on resolving the issue, you fill the Log time field, which is how much time was spent on the issue.

 А как сейчас настроено? Из коробки делается только подписка на фильтр. Фильтр будет выглядеть примерно вот так: due < 10m И можно запускать этот фильтр, каждые 10 минут.

Hello, In a Kanban board there are two filters defined for the board (board settings -> general). Make sure that your tickets can be select by these filters, if you join this filters with the AND condition.

Hello, It is possible to migrate from a next-gen project to a classic project. Have a look at this guide: https://confluence.atlassian.com/jirasoftwarecloud/migrate-between-next-gen-and-classic-projects-957974933.html

You can have a look at Groovioli or MyGroovy.

Hello, You would need a plugin for it. There are multiple plugins available: Power Scripts, ScriptRunner, Automation For Jira etc. If you want to use the Power Scripts add-on, then you can create a listener for the Issue Assigned event with a code like this: autotransition("transition name", key);