Alexey Matveev Expert

Kindly produce your pom.xml and atlassian-plugin.xml

Hello, Nothing will happen to the issue. All fields will have the same values as they had before you modified the screen. But if you want to modify the issue you will be able to change only the fields which are on your new screen.

Hello, I just executed api/2/issue/{issueIdOrKey} REST API function and I could see issuelinks in the response json. What REST API function do you use?

Hello, You can use Escalation Service in ScriptRunner. Escalation service let you transtion issues which are selected by JQL query. Your JQL query would be like this customfield is not empty and customfield < startOfDay() JQL query would be checked periodically. In your case you can define the period as 1 day. You can read…

Hello, 1. What do you mean by "related to specific user"? 2. You will see only those project which the connected user can see. Admin user can see all projects that is why he can see all projects via Jira REST API .

You can check Jira Software version on the footer of any page in JIRA. It will be written in grey font. Or you can go to Applicatons->Versions and Licenses. You can see there the verisons of Jira Software, Jira Service Desk and Jira Core. 

Hello, In order to use a custom field on the portal the custom field must be supported by Jira Service desk portal. The list of supported fields is much wider than you enumerated. You can read about supported fields here:…

You can mimic this functionality using sub tasks in Jira. There are 2 levels of hierarchy in Jira: task and subtask. If you use Jira software you can add third level which would be Epic. More about tasks and subtasks you can read here:…

Hello, We used this feature to make our life easier when we had to write multiple similar jql queries. We moved out the common part into a base filter and then referenced to the base filter from other jql filters. We had several levels of hierarchy and met no limitations so far. 

In your pom.xml must be the following line: <plugin> <artifactId>maven-compiler-plugin</artifactId> <configuration> <source>1.6</source> <target>1.6</target> </configuration> </plugin> If you do not have it then add it, if you have it make sure that source and targe are 1.6 or higher

Hello, You can use tabs to group fields. You can read more about tabs here: https://confluence.atlassian.com/adminjiraserver071/defining-a-screen-802592587.html#Definingascreen-configure It is in the Configuring a screen's tabs and fields part. 

You can use Confluence CLI. You can find more information here: https://bobswift.atlassian.net/wiki/plugins/servlet/mobile?contentId=32571427#content/view/48398579

Hello, There are limitations on editing workflows. But there are workarounds. Kindly read this article https://confluence.atlassian.com/jirakb/cannot-add-transitions-or-delete-steps-in-draft-workflows-203392961.html

By the way, you did a great job. You wrote the script very fast.

Use HTML Template and return a string as html. You can read more here: https://scriptrunner.adaptavist.com/latest/jira/scripted-fields.html#_getting_started

@Valeriia Iuzhakova All solutions I can see are akward and would require too complicated customizations which would be difficult to mantain.

You can use Adaptivist ScriptRunner plugin to create a scripted field with the required functionality. There are other plugins also available which allow you to create scripted fields

@Joao Brandao If you think, the answer was right, please accept it as solution. Answers to solved questions can be found more easy by other users who might have the same problem in the future. 

You need to use a different REST API for linking issues. You can read about it here: https://docs.atlassian.com/jira/REST/server/#api/2/issueLink

I would consider moving to Jira Service Desk. I think it would help you with your requirements. You can define as many request types as you want there (that would be the components) and connect them to certain issuetypes and certain customfield values. It will be one project but the user does not have to know about…

Hello, You can install on your Jira instance Rest Api Browser Addon and check if your json is correct. If your Json is not correct Jira will return you a message about the error. Or you can add to your code something like this to see the exact message of the error: BufferedReader br = new BufferedReader( new…

It depends how you move your settings from one instance to another. If you move via database or jira backup/restore then it will be the same. If you do it manually or use plugins then you never can be sure that id's will be the same. They can be the same and They can be not the same.

Hello, Make sure that you checked Show Transition in the Customer Portal option when you designed your workflow. You can read more in this article (Add transition part): https://confluence.atlassian.com/servicedeskcloud/configuring-the-customer-portal-732528918.html

Hello, Why you can not let a user choose from the project field? Or an issue could be created in multiple projects if you choose a value from the custom field? If a value from the custom field corresponds striclty to a single project then the custom field is redundant.

Hello, It must be on the create screen. But you can disable this verification by the following statement: IssueInputParameters issueInputParameters = new IssueInputParametersImpl();//Set to skip screen check issueInputParameters.setSkipScreenCheck(true);

Try to click Enable button for Service Desk plugin and have a look at atlassian-jira.log file. There must be a more meaningful explanation why the plugin can not start.

Hello, Make sure that you created an application link to Confluence from your Jira Instance and the Application link is working. You can read more about Applicaton link here: https://confluence.atlassian.com/doc/integrating-jira-and-confluence-2825.html

Hello, Yes, it is possible with an additional free add-on. You need to create a post function for the required workflow transition. You can read more about it here https://confluence.atlassian.com/jira064/how-to-update-custom-field-values-during-workflow-transition-720415925.html

Hello, You can do it by disabling AD directory via sql. Read this article: https://confluence.atlassian.com/jirakb/administrator-cannot-login-after-reordering-user-directories-235669137.html

Hello, You can use UpdateValue of CustomField class. It will reindex the issue