Alexey Matveev Expert

Check you global permission for Service Desk it must be like this:

You should use the jira.permission.attach property. You can find more info here: https://community.atlassian.com/t5/Jira-questions/jira-permission-attach-property/qaq-p/646695

You need to add users as customers to your project. Customers can not login to Jira, they can only login to the Portal. They can also send mail to Jira and a ticket will be created out of the mail.

Kindly make sure that your scripted field uses a Search template and try to reindex your project.

Or you can post your own answer and accept it. It would let other people with similair question to find your answer.

I am glad to hear it. Could you post here what was your <servlet-filter> decalration in the atlassian-plugin.xml?

You can find Jira Rest Api reference here: https://developer.atlassian.com/server/jira/platform/rest-apis/

It does not depend on Jira version. You can use Bitbucket for Git, and you will have no problems with integration. If you do not want to use Bitbucket you can find a plugin in the Atlassian Marketplace, which will let you integrate Git and Jira. For example, this one:…

The flow can be cotrolled by post functions. If you want to set the Resolution field then you can use the Update Issue Field post function. If you want to clear the Resolution then you can use the Clear Field Value post functions. You can find more info on post functions here:…

Hello, Try to pass like this "duedate": "2011-03-11"

Behaviours just hide fields in your browser. User can still access them, if the user wants. A better approach would be to try plugins for field level security in the marketplace. There are a couple of plugins with such functionality:…

Kindly read the following guide: https://confluence.atlassian.com/adminjiraserver071/installing-jira-data-center-802592197.html

Hi, Configuration manager does not migrate data between instances. The plugin only migrates configuration. But in your case the problem lies within data. You can try to use Adaptivist Project Configurator. It can migrate data and maybe it will change issue keys. But on the other hand if it changes all the issue keys, you…

I ve read about independent projects a couple of times but, when I need them, I always forget that they are called indendent. I can not figure out why the projects are called like this. That is why I always forget how they are called:)

You need to give application access to the user . Go to Settings->Applications->Application Access. For each application you will see groups in which a user must be to have access to a certain application. Choose the application, to which you want to add the user, and add the user to any of the groups, defined for the…

The messages have the INFO levels. They are not errors. Maybe somebody from Atlassian will answer you. I am not sure where the error is. Usually I set the com.atlassian package to TRACE and try to read logs. You can set com.atlassian package to trace in System->Logging and Profiling.

I did not try it but try to attach it to the browse page and see how it works. Or try to attach it to the error page. And have a look at the result.

That is the only way out of the box. It is easy to setup and works fine. In other cases you would need to write scripts or plugins. What you do not like about subscriptions? 

Hello, You can create a JQL filter to choose the required issues (use assignee = currentUser() to filter issues for the current user) and then make a subscription to the group, which must receive the issues. In the subscription you can choose the time when you want the issues to be sent. You can find more info here:…

It is called Single Sign On (SSO). You should choose and setup an SSO server first, integrate it with your PHP application and then use an SSO plugin for Jira to integrate Jira to SSO. For example, you can use the Kantega plugin:…

I think you should develop a servlet filter. You can find an example here: https://bitbucket.org/bewster/jsd-servlet-filter/src/master/src/main/java/com/gbelectronics/jira/servlet/filter/JsdKbUrlRewriteServletFilter.java

Hi, You should examine the atlassian-jira.log for errors.

Hello, You can change the trial license with the new one. In this case you do not have to do migration.

if you want to call Jira from an external appication you should use Jira REST API. There is no difference in REST calls between http and https. You can find more info about Jira REST API here: https://developer.atlassian.com/server/jira/platform/rest-apis/

You need to grant the browse issues permission to the assignee in the project permission scheme. You can find info on project permission schemes here: https://confluence.atlassian.com/adminjiraserver073/managing-project-permissions-861253293.html

Jira does not support Java 1.9. I would not update to Java 1.9. You can find all supported platforms here: https://confluence.atlassian.com/adminjiraserver/supported-platforms-938846830.html

Kindly have a look at the Kantega plugin: https://marketplace.atlassian.com/plugins/no.kantega.kerberosauth.kerberosauth-plugin/server/overview

Hello, Kindly read this KB: https://confluence.atlassian.com/jirakb/how-to-restrict-log-work-on-a-specific-status-834225982.html

It is one of the Power Scripts plugins.

Do you mean that if the custom group picker is set with a group then you want the users in the group to receive notifications? If you so, then you need 1. create a custom event 2. define the custom field group picker in the project notification scheme for the custom event 3. create a transition with a screen to change the…