Alexey Matveev Expert

Hello, You would need to setup these processes in your Jira. There is Jira Service Desk, which will help you with Incident Management. All other processes you can setup yourself. That what we do now in our Jira.

Hello, Rename your Result field to a more meaningful name. It is strange to me to have more than 30 fields with the Result word in it and then just a Result field.

Good to hear that you solved it. You are welcome!

Hello, Use the People menu. It is the same as Users and groups in Cloud

You are welcome! You can always tag me here and I will see messages.

Hello, You should look in the atlassian-jira.log for errors.

Hello, There are a couple of add-ons, which can help you. For example, Project Configurator or Configuration Manager. This add-on let you move configuration and issues from one Jira instance to another. https://marketplace.atlassian.com/apps/1211147/project-configurator-for-jira?hosting=server&tab=overview…

Hello, Unfortunately, I do not understand why you need pair statuses. You can map same statuses in your boards but give the columns different names, if you need to change names.

If you feel like me and @Mary Ramirez answered your question, kindly mark our answers as accepted.

Hello, That is documentation for your version: https://confluence.atlassian.com/servicedeskserver0314/automating-your-service-desk-954240116.html I guess you have all when triggers there.

Try to do a clean atlas-run like this: atlas-mvn clean altas-run

Hello, You should analyze logs for the exact error.

Of course, it is also possible with ScriptRunner: You can find an answer here: https://community.atlassian.com/t5/Jira-questions/how-to-calculate-the-sum-of-2-custom-fields-via-a-groovy-script/qaq-p/422070

Hello, You would need an add-on for it. For example, you could use the Power Scripts add-on: https://marketplace.atlassian.com/apps/43318/power-scripts-jira-script-automation?hosting=cloud&tab=overview You could write a validator for transitions, which lead to the Resolved or Done statuses. You could write a code like this…

Hello, You would need a plugin for it. For example, you could use the Power Script add-on: https://marketplace.atlassian.com/apps/43318/power-scripts-jira-script-automation?hosting=cloud&tab=overview You could write a post function with a code like this: #{N3} = #{N1} + #{N2}; You can find more info about post functions…

Hello, You should use Jira notifications scheme to do this. There is the Issue Assigned event. I guess, that is what you need. You can find more info about Jira notifications here: https://confluence.atlassian.com/adminjiracloud/configuring-email-notifications-776636790.html

Hello, Have a look at this article: https://confluence.atlassian.com/adminjiraserver/archiving-a-project-938847621.html Project archiving is available only on Data Center.

Hello, There is no such permission. You can not remove these fields from the screen.

Hello, You can not execute behaviour Scriptrunner Api in a listener.

Hello, Is this user a Jira administrator? Is the user included in any groups which is granted the Jira administrator global permission? Are there any group in the Project Administrator permission, which are added to this user?

Hello, Maybe issue collectors can help you: https://confluence.atlassian.com/adminjiraserver071/using-the-issue-collector-802592637.html

Hello, There is no permission like this. Maybe you have custom listeners in your Jira, which rollback changes.

You are welcome! If you feel like @Kian Stack Mumo Systems or me answered your question, you can mark any of our answers as accepted or you can mark them both. 

Hello, You can change the request type if you go to the issue detail view. You will have the request type field there, which you will be able to change.

Hello, Kindly have a look at this guide: https://confluence.atlassian.com/adminjiraserver/upgrading-jira-applications-938846936.html

Hello, You can have a look at this thread: https://community.atlassian.com/t5/Jira-questions/Give-a-JIRA-user-access-to-only-1-project/qaq-p/371132

You can only move workflows out of the box. And you would need to develop your own solution for other things.

Hello, You could use an add-on like Configuration Manager or Project Configurator. https://marketplace.atlassian.com/apps/1211611/configuration-manager-for-jira?hosting=server&tab=overview https://marketplace.atlassian.com/apps/1211147/project-configurator-for-jira?hosting=server&tab=overview

Hello, Try to uncomment the jira-core dependency in your pom.xml and reimport all dependenciey

For the development license you have the same user limit as for the production license.