Alexey Matveev Expert

Hello, Could you have a look in the atlassian-error.log file for any errors?

Hello, Kindly make sure that absent issues are selected by the filter, which you defined for your board.

Hello, Open your Jira database, to which you are trying to install a backup, and have a look if you have a constraint called fk_ao_60db71_quickfilter_copy_525_84_rapid_view_id for the AO_60DB71_QUICKFILTER_COPY_525_84f table. If you do not have it then create a new foreign key constraint with…

Hello, You can export issues to an csv file and load this file to Excel later. You can find more info here: https://community.atlassian.com/t5/Jira-questions/how-to-export-to-csv/qaq-p/175115

Hello, Use the Bulk Edit functionality. You can find more info here: https://confluence.atlassian.com/jiracoreserver073/editing-multiple-issues-at-the-same-time-861257342.html

Hello, You would need to use a plugin for it. For example, you could use the Power Scripts add-on: https://marketplace.atlassian.com/apps/43318/power-scripts-jira-script-automation?hosting=cloud&tab=overview You can create a script to create a task: https://confluence.cprime.io/display/SIL/createIssue And run this script…

hello, It is possible to change a worklfow for an existing project. If a new worklfow does not have the same status, you will be asked to map issues with a missing status to a new available status.

Hello, You can not dislpay a hierrachy in a dashboard with JQL or ScriptRunner. Kindly have a look at this plugin: https://marketplace.atlassian.com/apps/34717/structure-for-jira-projects-at-scale?hosting=server&tab=overview

Hello, Try to add a workflow property to this status like this: jira.permission.browse.group=some-group

Hello, Kindly have a look at this KB: https://confluence.atlassian.com/confkb/how-to-change-the-confluence-license-in-confluence-cfg-xml-720405151.html

Hello, Are you on Cloud or Server? If you are on Cloud, you can use Tempo Custom Report and filter this report by the required user. If you are on Server, you could choose Tempo -> Timesheets

Hello, Dropdowns are not available for Agility projects at this moment.

Hello, You can not do it out of the box. You would need an add-on for it. For example, you could use the Power Scripts add-on: https://marketplace.atlassian.com/apps/43318/power-scripts-jira-script-automation?hosting=cloud&tab=overview You could create a post function, in which you would make a call to the 3rd party system…

Hello, What are those fields? Are they from a plugin?

If you want a reporter to be anonymous, then you should not add these users to your Jira instance and let the anonymous user create issue in your project and include this user to your permission scheme. Otherwise Jira would find a matching user and set this user as a reporter. If you feel like I answered your question,…

Have a look at this link, you will find there all answers: https://www.j-tricks.com/tutorials/permissions-based-on-workflow-status jira.permission.link.denied jira.permission.move.denied

No. You need to do as I wrote in my previous reply. Create a group in AD and include all users to this group. Then upon AD synchronization this group will appear in Jira. Then go to the cog item -> Application Access and add this group to the Jira Software access groups. That is it.

Usually when you import users from AD, you create a group in AD and include required users to this group. Then on AD synchronization required users and this created group is imported. Then you add this group in the Application Access Jira menu as a group, which grants a license. In this case all users will be granted a…

I see. It must be the problem. Could you check the Jira Software checkbox? It would grant this user a license and then try to send a email again.

Look in the user settings. Does the user have a email address? I worked with AD users before and I never had such problem. What is your Jira version?

Yes, you should add this user to this security level, run permission helper again, make sure that this user can create an issue according to the permission helper and try to send a email again.

Try to use permission helper for the project, where an issue must be created. You can enter a user, who never logged in, choose an issue from the project, where the issue must be created and choose Create Issues permission. https://yourjirainstance/secure/admin/PermissionHelperAdmin.jspa

Hello, You should add a workflow property to this status: jira.permission.assign.denied You can find more info here: https://confluence.atlassian.com/adminjiraserver073/workflow-properties-861253674.html?_ga=2.218851536.814731288.1537855977-492126670.1535639244…

Hello, Can you see such users in Jira? Are you sure that they have correct permissions for creating issues in the required projects(usually they must be added to certain groups or roles)? 

You are welcome!

Hello, If you are on Jira Cloud, you can use the Field Required Validator and choose the Comment field there. If you are on Server, you would need an add-on. For example, you could use the Power Scripts add-on: https://marketplace.atlassian.com/apps/43318/power-scripts-jira-script-automation?hosting=cloud&tab=overview You…

Hello, You need to go to System->Logging and Profiling. Push the Configure button, enter the name of the XYZ class, choose Debug level and push ok. Then you will see logs in atlassian-jira.log

Hello, You should go to the JIRA_HOME/export and find the last backup in this folder. By default Jira creates backups. Also you need JIRA_HOME/data and JIRA_HOME/logos. That is all.

If my answer helped you, kindly mark my answer as accepted.

Hello, Are you logged to this Jira instance?