Alexey Matveev Expert

It is up to you to decide. But there must some property (custom field or system field). which let you distinguish such issues.

I think it should be like this: <span>date</span> startDate =<span> </span><span>created</span>;<br>startDate = startDate + "1d"; <span>date</span> endDate =<span> </span><span>"2012-01-20 10:30:00"</span>; <span>string</span> startHour =<span> </span><span>"09:00"</span>; <span>string</span> endHour…

You should see what fields are different in this issue. There must be a business logic, how you distinguish this issue.

If you should remove the field only from the edit screen. Do not remove it from the view screen.

Did you share this filter with the users, who try to use it in their JQL query?

You would need to recreate sprints and boards.

Hello, Issues are selected by boards according to the defined filter for this board (board settings -> general). You should change the filters for the three boards so that only this issue were selected by the required filter.

Hello, If you want an out of the box solution, you could remove this field from the edit screen and create a transition in the workflow to edit this field for all statuses except the required statuses. For the required statuses you should create a separate transition to edit this field and add the User In Role condition to…

Hello, It is not possible yet.

Hello, you should write filter = <filter id> not filter name

Hello, The only way to convert next-gen project to a classic project is to create a classic project and move all issues from the next-gen project to the this classic project.

You could also use the Power Scripts plugin. https://marketplace.atlassian.com/apps/43318/power-scripts-jira-script-automation?hosting=cloud&tab=overview

You are welcome!

I am not sure how you add a sil script to a custom field in Cloud. But if you can do it, then you should use this function: date startDate =<span> </span>"2012-01-10 12:00:00"; date endDate =<span> </span>"2012-01-20 10:30:00"; string startHour =<span> </span>"09:00"; string endHour =<span> </span>"17:00"; number[] weekend…

Hello, I have not seen any notice about implementing the Roadmap feature in classic projects.

Hello, I just tried the shortcuts. I open the backlog and clicked an issue. After it I could use a, m and i keys.

Why you do not want to use the Toolkit Plugin for Jira plugin? It is a free add-on.

Hello, You could use the Power Scripts add-on: https://marketplace.atlassian.com/apps/43318/power-scripts-jira-script-automation?hosting=cloud&tab=overview You could add a condition like this: if (contains(#{custom field name},<span> </span>"good")) { return true; } return false; You can read more about conditions here:…

Hello, The Cloud architecture does not support scripted custom fields, that is why you can not do it on Cloud.

Hello, If you are on Cloud, you can use the Message Custom Field. If you are on Server, you can not achieve it without a plugin.

Hello, It is not possible on cloud.

Hello, Could you open your user in the user management and have a look that your user has a Jira Server Desk license? Jira Service Desk license (Agent) is given by a group, not by a role. Usually this group is called the service-desk-agents group.

I used Jira Service Desk Rest Api. This Api is not documented. I figured out how it works myself.

Hello, I had about 1000 SLA goals, but I could not edit them from the UI. The UI hangs. Does your UI hang?

Hello, You can get users last login date and select only users, who logged in to Jira for more than 18 months ago. You could find more info here: https://confluence.atlassian.com/jirakb/retrieve-last-login-dates-for-users-from-the-database-363364638.html

Kindly make sure that there are issue linked to the version, which you provide in your JQL query.

m means minutes. There is no shortcut for months. 212d gives you August 1 in the current year. If it does not give you August 1 in the next year (leap year), then you should change the filter. But you will do it only once in 4 years.

If you use startOfYear(212d) it will be always August first of the current year.

Hello, You could use the Power Scripts add-on: https://marketplace.atlassian.com/apps/43318/power-scripts-jira-script-automation?hosting=cloud&tab=overview Your JQL would look like this: key in silJQLExpression("currentDate() + originalEstimate >= due", "") 

Hello, Kindly have a look at this KB: https://confluence.atlassian.com/jira/how-do-i-assign-issues-to-multiple-users-207489749.html?_ga=2.78648348.925890953.1541420074-492126670.1535639244