Alexey Matveev Expert

Hello, Have a look at the Service Desk Automation Rules (project settings -automation).

You are most welcome! If my answer helped you, kindly accept my answer.

You are most welcome! If my answer helped you, kindly accept my answer.

Hello, You should change Resolutions in the Issues -> Resolutions

Then your query would look like this: FU Start date > now() and FU Start date < 7d

Hello, You query should look like this: project%20%3D%20%22project%20name%22%20AND%20issuetype%3Dbug%20AND%20created%3D%222018%2F10%2F24%202%3A25%22%20order%20by%20id

Hello, Next-gen projects are completly different from classic projects. The Time tracking field was never available for this project. But next-gen projects are under active development. Maybe later the time tracking field will be available for this type of projects.

Hello, I just tried the same JQL query on my Jira Cloud instance and it works as expected. 

Hello, It is not available yet. You can follow this ticket: https://jira.atlassian.com/browse/JSWCLOUD-17157

Hello, I am not sure what you mean. Maybe you could provide an example. But your query would look like this: FU Start date <= startOfWeek(14d) and FU Start date > startOfWeek(7d) It will give you all issues with the FU Start date for next week. 

Hello, Kindly make sure that you made changes to the correct workflow and that you published the changed workflow.

Hello, There must be an add-on, which does it for the issues. 

Hello, You would need to grant the root permissions to the Confluence user. But it is a bad practice. Kindly read this thread: https://community.atlassian.com/t5/Confluence-questions/How-to-Configure-Confluence-server-IP-port-from-8090-to-80/qaq-p/47325

Hello, What is the type of the custom field? Could you make a screenshot of this custom field in the Issues -> Custom Field vew?

You can create a project with shared configuration: https://confluence.atlassian.com/adminjiraserver/defining-a-project-938847066.html All schemes will be shared with the project, from which you cloned the new project. That is why if you need to make change to one of the schemes only in one project, then copy this scheme,…

Hello, Open your task in the issue detail view (old view) and you will see the Time tracking panel, if one of the time tracking fields is set:

Hello, Kindly read this KB. Instead of id's you can provide issue keys, if issues already exist.

Hello, You would need an add-on for it. For example, you could use the Power Scripts add-on: https://marketplace.atlassian.com/apps/43318/power-scripts-jira-script-automation?hosting=cloud&tab=overview You could write a post function for the In Development tranistion, which would create a ticket in the required project and…

Hello, Next-gen projects do not have a user picker.

Hello, It depends on the permissions. If you do not want clients see each other tickets, then it would be simpler to have multiple projects. If they can see each other tickets, then just set correct notifications.

Hello, Kindly read this article: https://community.atlassian.com/t5/Agile-articles/Knowing-when-you-have-a-Shared-Sprint/ba-p/944613

Hello, That is right. You should move a ticket from the backlog to a sprint.

Hello, When you move an issue between columns, you execute workflow transitions. That is why you should add a condition to the required transitions, which would block the execution of these transitions. I think you would need an add-on for it. For example you could use the Power Scripts add-on to write such a condition:…

You can read here how to create a group: https://confluence.atlassian.com/adminjiraserver073/view-create-or-delete-a-group-861253186.html You should add your user to this group.

Hello, Have a look at the query of this queue in Project A? Does it take tickets from both projects? What the JQL query for this queue in Project A?

Hello, It means that you created a next-gen project. Next-gen projects have limited functionality.

You are most welcome!

That is because the same notification scheme is used for multiple projects. Remove added users. Then copy this notification scheme. Add the required users to the copied scheme and associate the copied notification scheme with the required project.

You can run a listener under a different user. If you could use your code in a listener, then you could run this script under an admin.

Did you create a role or you added a group to the notification scheme?