Alexey Matveev Expert

Hello, You can only see epics in the Roadmap.

First you write a script like this: lfWatch("customfield_10100", {"customfield_10100"},<span> </span>"hook.sil"); Then you connect this script to a LIve Field. You can find how to do it here: https://confluence.cprime.io/display/JJUPIN/Live+Fields+Configuration Then you create the hook.sil with a code like this: if…

You would need an add-on for it. Either Power Scripts or ScriptRunner. I could help you with the Power Scripts.

Hello, It is not possible out of the box.

Hello,It is not possible without add-ons.

Hello, If you have Jira Software and you want to upgrade it, you can not just upgrade the Application. You would need to upgrade it the way it is written here: https://confluence.atlassian.com/ug/best-practices-guide-for-upgrading-jira-software-server-933696757.html

Hello, You would need a plugin for it. For example you could use the Power Scripts add-on: https://marketplace.atlassian.com/apps/43318/power-scripts-jira-script-automation?hosting=cloud&tab=overview You could add the SIL post function to the Close transition with a script like this: boolean flag = true; string []…

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Hello, You can use the Service Desk automation. Set the comment added trigger and then transition issue action. You can find more info here: https://confluence.atlassian.com/servicedeskcloud/automating-your-service-desk-732528900.html

As far as I remember you are on Cloud. You can not do it on Cloud.

You are most welcome!

Hello, It is not possible for both of your questions

Hello, Add the Update Issue Field post function to the refused transition. Or set resolution post function.

If you create a sub task, you need to provide the key of the parent issue in this variable.

Some of the variable are empty in my script. I guess, you ve got some of the fields required. Try to fill variables with values. string project = "TP"; string parent_key = ""; string issue_type = "Story"; interval estimate; string securityLevel = ""; string[] issue_fields_mapping; string newIssue = createIssue(project,…

Try like this: string project = "TP"; string parent_key = ""; string issue_type = "Story"; string issue_summary = "Sample Issue #"; string priotity; string issue_description = ""; string[] components; date dueDate; interval estimate; string securityLevel; string[] issue_fields_mapping; string newIssue =…

Hello, If you move bug back to the Epic issue type, do you have the epic's child?

You are most welcome! If you feel like I answered your question, kindly accept my answer.

Have a look at who is in the Domain Admins group. It does not matter who uses Jira. It only matters who is given permissions. Users can never use Jira, but if they are given permission to use, they are considered as license taker.

Hello, Read though all upgrade notes and you will find the answer: https://confluence.atlassian.com/jirasoftware/jira-software-release-notes-776821069.html

Hello, You should open the marketplace page for each add-on and have a look if they have Cloud version. Also Cloud add-ons do not have versions they are always up to date. Also if an add-on stores data in AO tables, this data will not be migrated to Cloud and you would have to enter this data manually. You can find more…

Hello, It means that you use more licenses, than you have license for. Go to applications -> Applications Access and remove the jira-administrators group from Jira Service Desk groups.

It is not possible to share epics in next-gen projects. Only in classic projects.

Hello, What do you mean "users are there in that project"? Users do not belong to projects.

Hello, You would need a plugin for it. For example, you could use the Power Scripts add-on: https://marketplace.atlassian.com/apps/43318/power-scripts-jira-script-automation?hosting=cloud&tab=overview You could add a SIL post function with a code like this: if (#{team} == "Dev") { assignee = "devlead"; } if (#{team} ==…

You are most welcome! If my answer helped you, kindly accept my answer.

You have a next-gen project. It is not supported there. You would need to use a classic project, if you want this feature.

You are most welcome!

Hello, Kindly read this article: https://confluence.atlassian.com/jirasoftwarecloud/migrate-between-next-gen-and-classic-projects-957974933.html

Hello, Try like this: https://xxxxxxx.atlassian.net//rest/api/3/search?jql=filter%3D10003