Alexey Matveev Expert

Hello, You would need to create a filter with a JQL like this: duedate < 4d This JQL will return all issues which are due in the nearest 4 days. Then create a filter subscription to get the results of the filter by mail. You can find more info about subscriptions here:…

Hello, You would need a plugin for it. For example, you could use the Power Custom Fields Premium add-on: https://marketplace.atlassian.com/apps/1210749/power-custom-fields-premium?hosting=server&tab=overview You could create a SIL custom field with a code like this: return #{Your Field Name}; You can add any logic you…

Jira Software and Jira Service desk distributions contain Jira Core, if you download them from the pages ,which I provided in my answer above.

Make sure that you connect under the correct user. The admin gear should appear. Or you can have a look in Jira database to see what permission your user have.

You can split this story. You can find more info here: https://community.atlassian.com/t5/Jira-Core-questions/What-happened-to-the-ability-to-split-an-issue/qaq-p/152080

Hello, It does not matter what you install first. If you want to install Jira Software first, then you need to download a distribution from this page: https://www.atlassian.com/software/jira/download If you want to install Jira Service Desk first, then you need to download a distribution from this page:…

What do you mean by "to make the user story smaller"?

Hello, Here is a feature request for it. You can follow it: https://jira.atlassian.com/browse/JSDCLOUD-2973

Hello, Try to set the following property to the required status: jira.permission.link.denied

Hello, You should make sure that the mentioned roles have the Browse Projects permission in the JSD project permission scheme.

By the way I found this guide on how to migrate attachments: https://confluence.atlassian.com/cloudkb/how-to-import-only-part-of-a-jira-export-into-jira-cloud-859461966.html

I am not aware of any user permission, which would make the Account field not available. Maybe you have javascript or a plugin, which hides the field.

Ok. I guess it could be something on Atlassian side. I uploaded much larger files.

Hello, You could use the Issue Matrix add-on: https://marketplace.atlassian.com/apps/1212709/issue-matrix?hosting=server&tab=overview

Hello, You should convert your issue to proper issue type first using the move option. You can find how to move an issue here: https://confluence.atlassian.com/jiracoreserver073/moving-an-issue-861257345.html Then you can change the Request Type field.

Try this KB https://confluence.atlassian.com/jirakb/how-to-reset-failed-login-count-from-jira-application-database-329352344.html

Make sure that if you unzip your archive, there are entities.xml, activeobjects.xml and data folder in the root. Not inside a folder with the same name as the archive.

Hello, Do you mean that you uploaded first the Jira Server backup and then you want to import attachments? I usually upload attachments together with the Jira server backup. You can put the data/attachments folder inside the Jira Server backup zip file.

I am not sure that this option goes away until the new view is fixed.

Maybe this one could help: http://scriptrunner-docs.connect.adaptavist.com/jiracloud/jql-aliases.html#_lastcommentvisiblerole

Hello, The first part you can do out of the box. Your JQL query would look like this: assignee was x or assignee was b For the second part you would need an add-on.

Hello, You can find more info here: https://confluence.atlassian.com/servicedeskcloud/escalate-jira-service-desk-issues-to-other-jira-teams-930022008.html

Hello, What Atlassian application do you use? Is it Cloud or Server?

Hello, Only Jira administrators can create classic projects. If you want to let a product owner to create a classic project, then you have to make the product owner a Jira administrator. 

Hello, It means that your boards select the same issues. If you include an issue to a sprint on one board, the sprint will appear in all boards, which select the same issue. You would need to edit filters for the boards (board settings -> general tab)

Hello, You would need an add-on for it. You could also use the Power Scripts add-on: https://marketplace.atlassian.com/apps/43318/power-scripts-jira-script-automation?hosting=cloud&tab=overview You could use the Live Fields feature: https://confluence.cprime.io/display/JJUPIN/Live+Fields The code for your requirement would…

Hello, You could use the Jira Rest Api to implement your custom logic or a plugin.

Ah ok. It was in the original post. Yes, it means that conditions and validators are ok. 

Could you login under this user and use the where is my field option?

Hello, If these users open the issue in the issue detail view, can they transition issue from this view? If no, then look for conditions or validators in your workflow.