Alexey Matveev Expert

Hello, If a plugin does not provide this info, then you can not get this info from Jira. You should ask the vendor of the plugin

Hello, Your script should look like this: string [] s_tasks=subtasks(key); for(string s in s_tasks){ //if subtask not rejected and not in resolution not done if (%s%.status != "Rejected" || %s%.resolution != "Done") return; for(string s in subtasks(key)) { autotransition("Cancel", %s%); } }

If you are on Cloud, you can create a next-gen project and modify it to your needs. If you are on Server, then you need to contact your administrator.

Hello, You can add any status to your workflow, but you must be a Jira administrator.

Hello, Just copy the data/attachment directory from staging to development. Attachments do not need to be in the backup

To close the ticket, you should accept an answer

Hello, If you want to set the resolution field manually, then you need to create a new screen with a resolution field, then find the required transition, where you need to set the resolution and attach this screen to the transition. If you want to set the resolution field automatically, then find the transition, where the…

Hello, It was always necessary to build JQL queries in the Advanced mode. You need to go to the Basic mode to build queries as a constructor.

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Hello, I guess, you talk about Jira Service Desk Cloud. You can take a backup in System -> Backup manager. You can read on how to cancel subscription here: https://confluence.atlassian.com/cloud/cancel-your-site-subscription-873871347.html You can view the backup only on another Jira Service Desk Cloud instance.

I do not know this add-on. But the way I told you is an out of the box solution. What exactly did not work? Could you make a screenshot?

Hello, It actually does not matter, you still need to execute sql queries, which are provided in the document. But you should try first in a test server.

Hello, If you install Jira Core, then boards for Core exist only in Cloud. For Server you would need Jira Software to use boards.

You can find differences between Cloud and Server here: https://confluence.atlassian.com/cloudkb/atlassian-cloud-vs-server-features-and-use-cases-691011844.html

Hello, Features are basically the same. The difference is between Server and Cloud architecture. Cloud is less customizable than Server, but you do not spend resources on upgrades in Cloud.

Hello, You need to create a filter, which would choose all issues, which are about to expire: duedate > 2d Then create a subscription for the filter. Subscription will send the result of the filter to all subscribed users: https://confluence.atlassian.com/jira064/receiving-search-results-via-email-720416706.html

Yes, in the database

I am not sure what can be wrong. I never met such problems

I would have a look at the table jiraissues directly. 

Hello, Kindly have a look at this KB: https://confluence.atlassian.com/confkb/how-to-transfer-content-ownership-in-between-users-958450595.html

Hello, It is not possible in Jira Cloud

Hello, If you use any Atlassian application in Cloud, you need to buy it. 

Hello, Kindly have a look at this KB : https://confluence.atlassian.com/confkb/com-atlassian-crowd-exception-applicationpermissionexception-not-allowed-to-update-user-user-in-directory-remote-user-directory-317197263.html

Hello, I think there must some scripts working in your Jira, which create and delete issues. Can you have a look at the jiraissues table to see, if a ticket with KEY-6019 exists?

Hello, It is not possible on Jira Cloud. 

You should look at the atlassian-jira.log file for errors.

You can read more about managed accounts here: https://confluence.atlassian.com/cloud/administer-managed-accounts-for-an-organization-873871203.html

Hello, You can move your license to the new server. It will work even if the server id is different.

Hello, You can not use epic link to link two epics. But you can use the linking feature: https://confluence.atlassian.com/jiracoreserver073/linking-issues-861257339.html

You are most welcome!