Alexey Matveev Expert

You would need to migrate all data from your current Cloud to the new Cloud. You can find more info here: https://confluence.atlassian.com/confeval/other-atlassian-evaluator-resources/migrating-from-one-cloud-instance-to-another-cloud-instance

There must be a table under the burn down chart, could you paste the screen shot here?

You can open the Sprint report. There will be a table with all issues. You can see which issues were added after sprint. You can see which issues are considered completed.

Hello, If you use Jira Cloud then your url will always end with atlassian.net. If you want your own url, you need to install Jira Server/Data Center on your own servers and provide access to the servers from the Internet. How to migrate from Jira Cloud to Server/Data Center you can find here:…

Hello, the issues are keeping the status.

It could be that you are adding issues after the sprint started and that is why the line does not go down.

If 7 issues with the resolution done are in the most right column of your board, then you will have 8 story points burn down.

Hello, You could try to do something with Jira Service Desk Automation, but it is not much flexible in your case. You can have a look at plugins like JETI or JEMH: https://marketplace.atlassian.com/apps/4977/email-this-issue?hosting=cloud&tab=overview…

Hello, There is no issue_key table. You can get more info on how to get issue key here: https://community.atlassian.com/t5/Jira-questions/Where-is-pkey-store/qaq-p/284416

Hello, You would need a plugin for it. For example, you could use this one: https://marketplace.atlassian.com/apps/1212652/better-excel-exporter-for-jira-xlsx?hosting=server&tab=overview Or this one: https://marketplace.atlassian.com/apps/1212073/exporter-export-issues-to-excel-csv-pdf?hosting=cloud&tab=overview You can…

@[deleted] You are most welcome!

Hello, You can do it with the Tempo Timesheets plugin. It is not possible out fo the box.

You can. Use Jira Rest API. You can query all issues by this rest method https://docs.atlassian.com/software/jira/docs/api/REST/7.12.0/?_gl=1*rtc3mf*_ga*MTE0OTYyMjc2NC4xNTQ3NjM3Mzk2*_gid*MTUxMzAwMjc0Ni4xNTQ3NjM3Mzk2#api/2/search-searchUsingSearchRequest Then iterate over the result and call this method:…

Hello, This option is available only for a next-gen board. I guess your board is not a next-gen one.

Hello, It is possible only for Jira Server /Data Center and you would need a plugin. You could use ScriptRunner or Power Scripts. If you want to use the Power Scripts add-on, you could create a Live Field with a code like this: (argv["screen"] ==<span> </span>"create" and argv["<span>issueType"</span>] == "Bug") {…

You would need a plugin for it. There are multiple plugins available: JETI, JEMH, Power Scripts. Power Scripts let you write your own mail handlers with any logic you need. But all these plugins are not free.

Hello, Projects settings -> automation is available if you have the Jira Service Desk installed and it is a Jira Service Desk project.

Hello, By clearing the temp directory do you mean that you followed this guide? https://jira.atlassian.com/browse/JRASERVER-27314

@Enguerrand Vidor Here is a document about differences: https://community.atlassian.com/t5/Next-gen-articles/Classic-and-next-gen-project-templates-in-Jira-Software-Cloud/ba-p/862404

Hello, You should check the workflow for the issues. There can be conditions or status properties defined.

Hello, Make sure that the Resolution field is not empty for the issues.

Hello, You can do it with REST API: https://developer.atlassian.com/server/jira/platform/jira-rest-api-examples/

Or here is another suggestion: For me under Windows I needed to escape quotes using quotes in this format "{ """key1""": """value1""" }". 

Try to replace "" with \"

Hello, You could create a filter to select issues, which are about to meet a deadline. For example, your JQL query could look like this: due < 2d which means to show tickets, which will hit the dueDate field within 2 days. Then you can create a subscription for this filter to send email to users on schedule. You can read…

Hello, You can link issue by the link icon:

Hello, If you have Jira Cloud then you can use the Field Required validator If you are on server, you would need an add-on. There are multiple add-on available: Suite Utilities, ScriptRunner, Power Scripts and so on. If you want to use the Power Scripts add-on, you could write a validator for the Done transition with a…

Hello, I also had the same problem on Jira 8. I fixed it by providing the correct baseUrl in the System -> General Configuration

Hello, For example, you have two tasks with the keys TEST-1, TEST-2. And if you want to add a new task with TEST-2, and the old TEST-2 must become TEST-3, then it is not possible out of the box. You could use a scripting add-on to change the old TEST-2 with new data and create a new TEST-3 with the old data, but it would…

Hello, You would need a plugin for it. Have a look at this plugin: https://marketplace.atlassian.com/apps/1212161/extension-for-jira-service-desk?hosting=cloud&tab=overview