Comments
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Hello, It looks like you are not a Service Desk Agent. Could you verify in the user management interface, that your user is associated with the Jira Service Desk application?
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Hello, In your board configuration you chose Story Points as Estimation Statistic. You should switch to Original Estimate. In this case you will be able to see Original Time Estimate in the grey circle.
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Hello, You would need to enable the email outgoing log (System -> Logging and Profiling) Have a look at this troubleshooting guide: https://confluence.atlassian.com/jirakb/notifications-troubleshooting-203394737.html
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Hello, Try to reindex Jira: https://confluence.atlassian.com/adminjiraserver073/search-indexing-861253852.html
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You could use the Power Scripts add-on. Let s say you create a custom field called "Issue Number" Then you could add a post function to the create transition with a code like this: 1;<br>if (issueType == "Task") { #{Issue Number} = counter; counter++; } if (issueType == "Sub-task") { string subtaskkeys = subtasks(parent);…
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Hello, You can not do it. You can create your own custom field and fill the value of the field with a scripting add-on.
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Hello, You can create a filter to filter all such tasks: reporter = currentUser() and "start date" > now() and status != "In Progress" and then you can create a subscription for this filter in the settings of the filter. In this case users will receive a list of issues where they are reporters and start date is over.…
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Hello, It should not be treated as an empty field. If you change the field with a value, the default value will be replaced to the changed value.
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Could you give me a reference to the documentation, you mentioned?
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Hello, Do you use Bitbucket Cloud or Server?
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Hello, What Bitbucket do you use? Cloud or Server?
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What plugin do you use? What is a team board? If you could attach a screenshot, it would help.
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Hello, You can not unlock locked custom fields in Cloud and you should not do it. Such fields are locked by plugins, which create these fields. These fields are not supposed to be modified.
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Hello, I am not sure what you are trying to develop. But For Jira Cloud, you run all jobs on your side (in your own plugin).
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Hello, Use the Notepad++. There is an option Convert to UTF8
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It is possible only in the Jira Service Desk. Otherwise you would need a plugin for this feature.
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You cant, you would need a plugin for it. There are multiple plugins for it: Power Scripts, ScriptRunner, Jtricks, JQL Extensions for Jira. If you want to use the Power Scripts add-on, your JQL query would look like this: key in hasLinksOfType("project = ABC",<span> </span>"Blocks") You can find more information here:…
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Hello, Use the linkedIssues JQL function: issue in linkedIssues(ABC-123,"is duplicated by") You can find more info here: https://confluence.atlassian.com/jirasoftwareserver073/advanced-searching-functions-reference-861256240.html#Advancedsearching-functionsreference-linkedIssueslinkedIssues()
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Hello, Grant the Reporter to the Browse Projects permission in the project, where the linked issue is created. As you said the reporter in the linked issue is the reporter of the main issue.
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Hello, You can create an issue in a next-gen project from an email. You should setup incoming mail handler: https://confluence.atlassian.com/adminjiracloud/creating-issues-and-comments-from-email-779288896.html
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Hello, Yes, you can link an issue within an existing issues. Use the link icon:
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Hello @Peter T , This question concerns Jira Cloud, do you mean that you developed a special tooling to move projects from one Cloud account to another Cloud account without restoring to Jira Server first?
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Hello, You can change the names of the sprints, when you create them.
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Hello, Could you provide a screenshot, what your users can see?
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Hello, You would need to create a transition (from one status to the same status) in the workflow with the Start name and in this transition set the start date field. You can find how to set a date field to the current date here:…
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Hello, Follow this link: https://yourdomain.atlassian.net/secure/SoftwareConfig.jspa?decorator=admin Just change yourdomain to your domain. It is in Jira Settings -> Products -> Jira Software Configuration
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Hello, You would need a plugin for it. For example, you could use the Power Scripts plugin. You could create a post function in which you would create a file in the file system. You can find more information on how to create a csv file here: https://confluence.cprime.io/display/SIL/createFile
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You can not define more than 25 agents.
