Alexey Matveev Expert

Hello, Have a look at this ticket. It works for me: https://jira.atlassian.com/browse/CONFSERVER-2085

And you do not need to change it. It will be set to the currentDate, I suppose.

Hello, The resolutionDate field is a read-only field. You can find it in documentation: https://confluence.cprime.io/display/SIL/Variable+resolution You can not change it.

Hello, You need to have the manage sprints permission for all projects, from which your board selects issues.

If you change an option , then you need to perform a reindex. or you will have old options in your indexes. If you change the name of the custom field, then no .

ZSF Importer uses only one rest api method from ZAPI to create test steps, and this single rest api method is open and free of charge.

Hello, If your velocity is not for validators, conditions, webworks and so on, then you would need to execute a rest call to pass parameters from a velocity template.

Hello, It must be installed in your instance (add-ons -> manage apps) and you must have a valid license for it. It is not a free add-on.

Here it is:

It is good, if it works for you!

Hello, Could you check that the Browse Projects permission has the Service Desk Customer - Portal Access role. Also what is the error message?

Hello, Reindex is not mandatory. If you are sure that nothing changed, then it is not necessary to reindex. Values of the fields are stored in indexes. If you switch a searcher for a field, there is a good change that the values in the index must be changed according to the searcher. If you did not touch the searcher, then…

Yes, if you want to see old sprints, then you should move to a classic project.

Hello, You can not view it in the board view. You should view it in the sprint report.

I can not give the full list. But you can run the Health Check in Jira and the Health check will inform you about all problems. I only had the gadget problem. System -> Troubleshooting and Support Tools

It is ok. It is absent in 7.13

Hello, Base url always equals to the url from which you call Jira. If you want to change a url for your Jira, then you should change it in DNS and only after it you should change the base url or some functionality in Jira will not be working correctly (for example, gadgets). 

Hello, I believe the default roles are: Administrators, Developers, Users, Service Desk Customers, Service Desk Team

Hello, Jira does not change status depending on the assignee by default. There must be a customization in your Jira. Look at the plugins, which you have.

Hello, I know two plugins, which can do it: Power Scripts and ScriptRunner. If you want to use the Power Scripts, you could use the Live Fields feature: https://confluence.cprime.io/display/JJUPIN/Live+Fields Just add a script like this as a Live Field: "customfield_10201");lfHide( 10102 is the id of the custom field,…

I did not notice the NOT keyword before the assignee field in your query. That is why you get these results

Hello, Why do you want to connect to http://localhost:2990/jira/secure/Dashboard.jspa? And why you can not try your plugin in http://localhost:2990/secure/Dashboard.jspa?

Нужно какой-нибудь плагин поставить, чтобы был гаджет с HTML. Я по-моему вот через этот делал: https://marketplace.atlassian.com/apps/1212279/html-macro-for-confluence-cloud

if your field has a default value, then it will not be empty and validator will not see it as empty.

Hello, A Jira Software issue can be linked to multiple Jira Service Desk issues across multiple Jira Service Desk projects. It will not cause any problems.

Hello, You can not alter the project type field in new-gen projects. If you want to migrate a next-gen project to a classic project, you should follow this guide: https://confluence.atlassian.com/jirasoftwarecloud/migrate-between-next-gen-and-classic-projects-957974933.html

Hello, Have a look at this plugin: https://marketplace.atlassian.com/apps/360988/salesforce-jira-server-connector?hosting=server&tab=overview You can find documentation there.

Hello, Have a look at the Structure Gant plugin: https://marketplace.atlassian.com/apps/1217809/structure-gantt-planning-at-scale

Hello, If you are a Jira admin, it does not mean that you can delete any issue in Jira. You need to have the Delete Issues permission in the project permission scheme either directly or via a group or a role.

Hello, You can create as many Service Desk projects as you need.