Alexey Matveev Expert

Hello, I just tried your code with your pom and everything worked fine for me. There must be something else. and you should change //@Autowired to @Inject

If your Jira version is not Cloud, then you could use Adaptivist Scriptrunner behaviours. You can read more here about behaviours https://scriptrunner.adaptavist.com/5.2.2/jira/behaviours-overview.html

Hello, Check first if the version exists with GET /rest/api/2/project/{projectIdOrKey}/versions If not, then create it with POST /rest/api/2/version Then use your Rest call

Hello, Unfortunately I can not provide feedback about the new error. I would need to see your code.

I think the ticket concerns notifications to customers, not agents. You can not setup a different email for customer notifications not for agents. Then for service desk you can setup email in the outgoing email settings and all emails by default will be sent from service desk user address but for business project you can…

Hello, I think you do not have JIRA Administrators global permission. You can read more here about it https://confluence.atlassian.com/adminjiraserver071/managing-global-permissions-802592439.html

Hello, You need to setup Service desk for creating tickets from emails. You can read more about the required settings here: https://confluence.atlassian.com/servicedeskcloud/receiving-requests-by-email-747602718.html

Hello, You can setup outgoing address for each project. You can read more here https://confluence.atlassian.com/adminjiraserver071/configuring-email-notifications-802592925.html Go to Configuring a project's email address part

Go to the issue navigator, enter JQL query and click the Export button in upper-right corner of the screen. Then choose there CSV. About importing you can read here https://confluence.atlassian.com/adminjiraserver071/importing-data-from-csv-802592885.html

I guess it would be like this issueFunction in linkedIssuesOf("", "is parent of") You would select all issues which have is parent of link. I guess that would be all parens. 

What report is it?

What is the problem? I never had problems with it.

Hello, You can open the browser you use for browsing your Jira site and go to developer tools. Then you push the update button and check what rest call was used on the Network tab of your developer tools window. Anyway it will be internal REST API which can be changed by Atlassian any time. For example, in my version of…

Hello, I guess your parent issue is linked to a child issue by a link. There is an out of the box JQL function issue = linkedIssues(issuekey, linktype) but it is not flexible enough because you need to pass an issue key. There are more flexible JQL functions in Adaptivist Scriptrunner plugin. For…

Hello, Make sure that the filter which is used for the board is shared with the required users. You can read more here https://confluence.atlassian.com/agile/jira-agile-resources/jira-agile-faq/how-to-restrict-the-access-to-jira-agile-scrum-board

Hello, You need to add Time tracking field to the screens which are used for subtasks.

Try to go to the folder of your plugin and make a clean package atlas-mvn clean package

Hello, If Service Desk and Jira Software are situated on the same Jira instance then you can use Clone functionality to clone issues in the Software project and then move the cloned issues to the Service Desk poject. You can read here about cloning issues…

Hello, You need to grant the lead developer Administer project permission, not Jira admin permission. It is different. You can see here what a user with Administer project permission can do. https://confluence.atlassian.com/adminjiraserver073/managing-project-permissions-861253293.html Maybe it is fine for you

Or like this import com.atlassian.jira.component.ComponentAccessor import com.atlassian.jira.bc.user.search.UserSearchService import com.atlassian.jira.bc.user.search.UserSearchParams import com.atlassian.jira.user.ApplicationUser UserSearchService userSearchService =…

Hello, You can use Adaptivist Scriptrunner plugin. There is an additional JQL function which will let you do it. issueFunction in expression("", "updated = created")

Hello, Try to go to the folder where your plugin is and run atlas-mvn clean package Have a look if the build is successful or not.

Hello, You need to create a condition for the required transition. You can read more here https://confluence.atlassian.com/adminjiracloud/advanced-workflow-configuration-776636620.html

Hello, Yes it is possible. You would add 2 LDAP user Directories. If you have same user in both user directories then this user will be authenticated from the first in the list user directory.

Hello, For exmaple, you could use Jira Portfolio. You can find more information here: https://confluence.atlassian.com/jiraportfoliocloud/using-the-timeline-828785435.html

Hello, You should configure conditions on transitions. In the out of the box Jira you can specify who can perform a certain transition. You can read more about conditions here: https://confluence.atlassian.com/adminjiracloud/advanced-workflow-configuration-776636620.html

Hello, Kindly read the article https://confluence.atlassian.com/doc/configuring-logging-181535215.html

Hello, You have to assign "browse projects" permission to a project role. Then in each project you grant this role only to groups and users who must be able to browse issues in the project.

When you copied all data from the home directory to the new location and pointed your new Jira there, Jira began to use this directory. Attachments, indexes, avatars and so on are stored there and your new Jira uses them right now. You migrated all your data which Jira stored on the old server. Now you have to use this new…

Hello, I guess you migrated to a new server. In this case you copied home directory from the old server to the new one and you pointed your new Jira installation to the copied home directory. Then you restored all your data. Your new installation is on the new Server how would you point Jira Home Directory to another…