Alexey Matveev Expert

Have a look at the default setting for a new user and make sure the user is granted Application access to Service Desk. https://confluence.atlassian.com/cloud/manage-application-access-744721629.html Go to the Setup Default Access part.

I am afraid that you can not sort issues in quickfilters. Issues are sorted by board settings (The Ranking settings in the board configuration). 

I think you should try to write a script yourself first. You can find info on how to create subtasks using scriptrunner here: https://community.atlassian.com/t5/Jira-questions/How-to-Automatically-create-Sub-task-using-script-runner-post/qaq-p/400564

It is not possible out of the box. You would need to wirte a plugin or use an add-on like Power Scripts or ScriptRunner to send post manually. 

You need to setup an SSO server in your network. Then you can use a plugin in Jira to link Jira to the SSO server. And then you have to connect your applicaton also to the SSO server. In this case you will have single sign on for Jira and your application. Here is one of the plugins for Jira:…

Sprint is the Sprint custom field in an issue. Version you can find in the Fix Versions custom field. That is why if you get an issue by Rest Api you can always define to which sprint and release it is linked.

First you need to define under which user your mail handler tries to create an issue. Then you can include this user to a group , which is defined for your application. You can find the defined groups in the Application -> Application Access menu. 

I see. Kindly read the followin article https://confluence.atlassian.com/cloud/manage-application-access-744721629.html Go to the Set Up default access part

It means that the collection was empty. There is no custom field with the name, which you set for the customFieldName variable. You should check your Collection for empty collection or check if it hasNext()

If it is not a date picker then you have to write your own JQL function, unfortunately

Why do they have to return the same values?

You can use <span>getCustomFieldObjectsByName</span>(String customFieldName). It returns a Collection of Custom Fields. 

Kindly put the post function last in the list of your post functions

I think, that when you create a user you check the Jira Software Application Access that is why your user goes to the group. If you want to change the behaviour then go to Applications->Applicaton Accesss and set a new default group for Jira Software Application.

Go to Issues -> Search Issues and then you will seen the bulk import here:

It is an internal Jira Software screen, I am afraid, that you can not change it.

It is possible to use ScriptRunner for it. Use the Send A Custom Email listener and set the VersionCreateEvent for the listener.

Kindly make sure that the user has the Browse Issues permission and Assignable User in the project

I think you would need an add-on for it like Power Scripts or Adpativist ScriptRunner or something like this.

I think you can add an order by clause like this order by assignee, priority

Yes, it is an addon. You can find more info here: https://marketplace.atlassian.com/plugins/com.keplerrominfo.jira.plugins.jjupin/server/overview

You would need to rewrite your query. For example, suppose you want a query like this currentDateTime - datelastfilled = 5m Your query could be rewritten like this datelastfilled > now() - 5m and datelastfilled < now() - 4m You can not find difference up to seconds. only up to minutes, hours, days, weeks.

I think there is no difference. Same with key and issuekey

I think you can not solve the problem generally. If you have Power Scripts or ScriptRunner, you could write a script or a JQL function to fulfil your requirements.

If the class, which is not found, is in the xml-apis then you have the correct behaviour. You excluded the package and that is why you have no classes from the package. 

Hello, If you are on Jira Server/Data Center then you can do it either with javascript (which is not a good solution in my opinion) or Power Scripts Live fields or ScriptRunner behaviours. If you are on Cloud then you can not do it.

Hello, Go to Applications -> Application Access and you will see all groups, which let users become agents. Remove your admin group from the list.

I guess you are looking for this button:

I think the only way is to create swimlanes based on JQL queries. For example, your queries would look like this: component = "Component1" component = "Component2" and so on.

This one works fine for me issue.getProjectObject()?.getProjectLead()?.getDisplayName() What is your Jira version and what is the error?