Alexey Matveev Expert

Here is an article how to find it: https://confluence.atlassian.com/jiracoreserver073/managing-your-user-profile-861257126.html Go to the Managing email notifications part

Hello, Jira Cloud does not have listeners. You can see the following ticket: https://jira.atlassian.com/browse/JRASERVER-31598 You should use web hooks

Hello, Kindly make sure that the resolution field is not cleared in a post function for this transition.

Hello, You can do it with Sil Live fields. First you need to connect a sil script to the Work Type Category custom field: "customfield_11100", {"customfield_10100"}, "hook.sil");lfWatch( Suppose the id for Planned Review Time is 10100 and for Work Type Category 11100 Then you write the hook.sil: <span> <br></span><span>…

You can use user properties for it. https://confluence.atlassian.com/crowd/specifying-a-user-s-attributes-18579612.html Did you find the My changes option?

Hello, You can use user properties. You can find more info here: https://confluence.atlassian.com/crowd/specifying-a-user-s-attributes-18579612.html But you will not be able to see this attribute in the issue create, edit or view screens. If you want to show this info in an issue screen, you should use an add-on. You can…

Hello, You should go to the profile of your user and then edit the preferences and change the My changes option. This option means that if you made changes, then you will not be notified. It is the default settings, because mostly users do not want to receive notifications about their own changes.

Hello, You would need to write a listener. You can find an example here: https://developer.atlassian.com/server/jira/platform/writing-jira-event-listeners-with-the-atlassian-event-library/

Hello, There is no hierarchy between projects. You can not include one project into another project. But in any case, I think what you mean you want to make a hierarchy of issues not projects. You can do it with such plugins as Structure or Big Picture.

You are welcome!

Hello, It is not possible.

Hello, The only way to restore you data from a backup.

I also do not know what is called. This feature goes with Jira Software. It shows how many story points are in To Do, In Progress and Done.

You are welcome!

Hello, When you define a board you provide the filter for the board (Board Settings -> General). You should change to query for this filter so that this query would choose issues from multiple projects.

Hello, It is the ouf of the box feature. It is not clickable.

You should add the Canceled status and change the filter for the board. You should move issues to the Canceled status only if the issues are not going to be completed. These issues will not be visible in the backlog. But all previous statistics must be still available. You can check it first on a test instance or in a test…

You should create the "Clones an issue, and links" post function. And then fill the additional section field. If you add the post function, you will see examples on how you can copy a custom field.

Hello, You can not do it out of the box. You need a plugin for it like Power Scripts, ScriptRunner or Automation for Jira.

Hello, If you want a flexible solution then you need a plugin like ScriptRunner. You can use the issueInEpics JQL function. https://scriptrunner.adaptavist.com/latest/jira/jql-functions.html#_issuesinepics

I see, I guess you found an answer.

Hello, Could you provide more details? Who are Customers? Do you mean customers from Jira Service Desk? What is the way how you can see a ticket?

Hello, How do you pass the stratAt parameter? It should be like this; http://localhost:8080/jira/rest/api/2/search?startAt=70

Hello, You define issues, which are shown in the backlog, by the filter, which you provide in the general tab of the board configuration. You should exclude such issues from the JQL query and these issues will not be shown in the backlog. Or you can create a separate status for such issues and do not include issues with…

Hello, It depends on how you define if an issue is completed. If an issue is completed, when you set a resolution, then you should add the resolved column in the Issue Navigator.

The problem is that you have two transitions for each status. Then one is a global transition (All) and the second one from one status to another. You need to delete redundant transitions. Enter the Edit mode for the workflow and make changes. It does not matter if you do this changes in the text mode or in the diagram…

I see, Then you can use workflow properties. You can find more info here: https://www.j-tricks.com/tutorials/permissions-based-on-workflow-status

Ok. Could you open the workflow for the issue, which you try to move, and see transitions which leads from the current status to the status, where you move the issue. You should go to the Project settings -> workflows

You are welcome!

I mean you should go to the board settings and choose the columns tab