Alexey Matveev Expert

Ok. Basically go to the project settings -> Issue Type scheme. Then edit it, remove all subtask types and save. 

Hello, Thank you for your question. Cprime works on it. A possible workaround would be to write the code in the SIL manager and use an include statement in the DB field editor. I will update this ticket, when this problem is solved in the right way. Without workarounds.

Hello, Could you give more details on what you want to get? JQL can not return projects, JQL only returns issues. Do you want to get the number of comments for an issue?

Hello, If you edit the notification scheme for a project, you edit it for all users. If you want to setup certain notifications only for your user, you should make sure, that your user is not included in any notifications, which you do not want to receive either directly or via role or a group. You can add your user to the…

Hello, You would need to remove all sub task issue types from the issue type scheme for this project. You can read more about issue type schemes here: https://confluence.atlassian.com/adminjiracloud/adding-editing-and-deleting-an-issue-type-scheme-844500754.html

@Sven Kruse I guess , that is how you should do it. But I would check it first on a staging instance

You are not forced to have SD license. I think you should check your groups. I never met such behaviour

Hello, You would need a plugin for it. Jelly is not used in the newest versions of Jira. For example, you could use the Power Scripts plugin. https://marketplace.atlassian.com/apps/43318/power-scripts-jira-script-automation?hosting=cloud&tab=overview You could create a job, which would be executed on schedule. This job…

Hello, You should look at the Global permissions to find out, which groups are defined for the Jira Administrator permissions. When you set an aplication access, it means that your user is included in the default group, which is defined this application. You can see the default group for Service Desk, if you go to…

Hello, I would not delete anything from the database. But here a ticket in Atlassian and there is a workaround. Kindly read it: https://jira.atlassian.com/browse/JRASERVER-34945

These are Tomcat logs. You should look for info in tomcat resources. Usually these logs are not needed.

Hello, Kindly read this KB: https://confluence.atlassian.com/adminjiraserver073/logging-and-profiling-861253813.html These are the most important logs, which you have to monitor.

Hello, You would need an add-on for it. For example, you can use the Power Scripts add-on: https://marketplace.atlassian.com/apps/43318/power-scripts-jira-script-automation?hosting=cloud&tab=overview You could write a post-function like this: if(#{custom field name} == "your value" && arrayFind(labels,"your label") != -1)…

Hello, You can not do it out of the box. You would need an add-on for it. For example, you could use the Power Scripts add-on: https://marketplace.atlassian.com/apps/43318/power-scripts-jira-script-automation?hosting=cloud&tab=overview With this add-on you could write a validator with a code like this: ,key); if…

Hello, There are plugins like Project Configurator or Configuration Manager, which let you import/export Jira configuration including users, groups and their permissions.

Hello, Have a look at this thread: https://community.atlassian.com/t5/Answers-Developer-Questions/Set-JIRA-Service-Desk-Custom-Field-in-groovy/qaq-p/518940

Hello, The board visibility is defined by the filter visibility, which is defined for the board. You should share the new filter with the same groups and roles as the old one.

@Mark This script can be run in the Adaptivist ScriptRunner plugin.

I am not sure, if it is valid or not. But I use Jira Software Rest Api to do such things. I had same problems like you had. But with Jira Software Rest Api, there are no problems.

Hello, You would need the Tempo Timesheets plugin to get such a report: https://marketplace.atlassian.com/apps/6572/tempo-timesheets?hosting=cloud&tab=overview

Hello, You should use the Jira Software Rest Api to add an issue to a sprint. You will avoid all possible problems: https://developer.atlassian.com/cloud/jira/software/rest/#api-sprint-sprintId-issue-post

@Liu MaggieIf you feel like I answered your question, kindly mark my answer as accepted. I am glad to help you.

Hello, You can not do it out of the box. But you could use such plugins as JQL Search Extensions: https://jqlsearchextensions.atlassian.net/wiki/spaces/SEARCH/pages/30497099/JQL+Reference+Server#JQLReference(Server)-movedIssues(projectKey) Or JTricks:…

Hello, You wrote a Live Fields script, which should work in screens , before a transition was executed. Automation for Jira is executed after a transition was executed, that is why your script does not work

Hello, You should open the workflow, which is linked to this issue, find the Production Support Sign-Off transition, have a look, which screen is used for this transition, and add the Production Support field to this screen.

It means that you created an independent project. Features of such projects are limited. You either does not have Jira administration permissions or you chose the Agility template, while creating your project. You need to create a usual project (Business, Software, Service Desk) and you will have this feature.

Hello, it means that these two boards have the same issue/ticket and this issue has been added to this sprint.

Hello, It is not possible out of the box, but you could write such a plugin.

Hello, You should add the Timetracking field to the screens of the required issue type for this project. You can find screens if you go to project settings -> screens.

Hello, You can not do it out of the box. And I think it is impossible on Cloud.