Alexey Matveev Expert

Hello, You can mark your filter as favourite and it will be on your screen.

Hello, You can create a filter: assignee is empty and group = yourgroup and not assignee changed after -1d Then you can make a subscription of this filter for this group to notify the users of this group of such tickets. 

Hello, It is not possible to design an issue type without the Summary Field. The only way would be to change the field configuration in the required project but this field is not available for changes there.

Hello, You can not change that much Jira UI. If you want to have your own UI, you could write your own application and use Jira Rest Api to update data in Jira.

Hello, For Jira Cloud you can pay only monthly and annually.

Hello, What do you mean by invoking Ticket2? Have a look at Jira Service Desk automation. It is an out of the box feature and it will let you do some actions on tickets. But it is not that much flexible. If you want a more flexible solution. You could use a plugin. For example, you could use the Power Scritps add-on:…

Hello, Have a look at the Time in Status plugin: https://marketplace.atlassian.com/apps/1211756/time-in-status?hosting=server&tab=overview

Hello, Open a version in Jira UI. The url will look like this: https://yourdoamin.atlassian.net/projects/SCRM/versions/10102/tab/release-report-warnings 10102 is the id of this version.

Hello, Are you sure that when they click in the backlog a modal is brought up? For me a model is brought up in the active sprint interface only.

Try to install Rest Api Browser to your production instance and execute your rest call from there. It is a free add-on.

Have a look at this KB: https://confluence.atlassian.com/jirakb/how-to-locate-jira-home-directory-313466063.html

Hello, Have a look, maybe you have a backup, which was taken right after installing Jira. By default Jira takes backups and put them into the JIRA_HOM/export folder. If you have a backup, you can restore Jira from this backup.

Hello, What do you mean by token? Do you mean password?

Try to disable comment by following this thread: https://community.atlassian.com/t5/Questions/How-do-I-disable-the-comment-button-per-status-in-Jira/qaq-p/183097

Hello, Check Jira mail logs: https://confluence.atlassian.com/jirakb/mail-and-mail-handlers-troubleshooting-211649643.html

Hello, What do you mean by opeining an issue? You do not want to be able to find it in Jira anymore? You can disable issue editing by adding a status property to the Done status: https://confluence.atlassian.com/jira/allow-editing-of-closed-issues-138704.html

Hello, These parameters are available in Jira Rest Api. When you send a REST request, you can provide these parameters. I guess you are trying to find these parameters in the Issue Navigator, while entering a JQL query. These parameters are not available there.

Hello, You can not do it out of the box. You would need a plugin. For example, Portfolio: https://confluence.atlassian.com/jiraportfoliocloud/creating-and-configuring-cross-project-releases-828785313.html

I am not familiar with php. But there must be a more meaningful string in response.

Hello, You would need a plugin for it. For example you could use the Power Scripts add-on. https://marketplace.atlassian.com/apps/43318/power-scripts-jira-script-automation?hosting=cloud&tab=overview You could create a listener on the Project Created event and send a email to the required users. You can find more info…

Hello, There is no such option to split an issue in Jira Service Desk. You should clone the issue and do modifications to the original one and the cloned one.

This one: https://marketplace.atlassian.com/apps/1214791/jql-search-extensions-for-jira You can not get a JQL query, which you want, with out of the box features

According to the error you do not have the JQL Search Extensions plugin. Are you sure you installed it?

Unresolved means empty by default. Some users add the Unresolved option to the resolution list. And you never should do it. If you have such a resolution, then remove it.

Try to enable this plugin again. There must be a more meaningful error in the logs. Usually before this countdown or after.

Hello, A json must be returned with the 400 error, in which you can see the exact error. Could you have a look what is inside this json?

Hello, Go to the project settings -> Customer Notification and disable the create request notification.

Hello, You can create a JQL filter, which selects all issues, which have been in the Open status for more than 3 days: status = Open and not status changed after -3d Then create a subscription for your user for this filter. https://confluence.atlassian.com/jira064/receiving-search-results-via-email-720416706.html

Hello, You created an Agility project. It is an independent project. It does not have complete features. When creating a project choose a different template for your project.

Hello, You should contact Atlassian to reset the backup timer. https://getsupport.atlassian.com/servicedesk/customer/portals