Alexey Matveev Expert

Hello, You can do it with the Service Desk automation (out of the box). Go to the project settings -> Automation. Add a new automation rule. Choose the Issue created tigger, then choose the Issue Matches Condition and set a JQL rule there (for example summary ~ "your template string"), then choose the Edit Issue action and…

Hello, What do you mean by marked as Done? Do you mean that the issue key is crossed out? If so, it means that you set the Resolution field on transition to this status. If you do not want to have the issue key crossed out, you should not set the Resolution field, when you move an issue to the Done status. If you do not…

Hello, You set JVM parameters differently from Confluence. You can find more info here: https://confluence.atlassian.com/doc/configuring-synchrony-for-data-center-858772125.html

Hello, What is your Jira version? Cloud or Server? If it is Cloud, is it an Agility project? Do you have the Project Administrator permission?

I think you should create another question with this dependency problem. In this case people, who can help, can see your question and answer. And if another person have a similar problem with debugging, this person will find this question, but there will be an answer for a different question, which is not good. Anyway I…

Hello, You need to run your Jira in debug mode. You can find how to run Jira in debug mode here: https://community.atlassian.com/t5/Answers-Developer-Questions/Start-JIRA-in-Debug-Mode/qaq-p/557166 Then create a remote connection in Eclipse: Start the debugger using a remote launch configuration and specify the address and…

Hello, You would need an add-on for it. For example, you can use the Power Scripts add-on: https://marketplace.atlassian.com/apps/43318/power-scripts-jira-script-automation?hosting=cloud&tab=overview You could write a Live Field to follow your logic. You can read more about Live Fields here:…

You need to write an external program, which catches this webhook.

Could attach a screenshot of an issue, which you think is a subtask and assigned to you, but the JQL query, which I provided, does not return this issue?

You are welcome! If my answer helped you, kindly mark my answer as accepted.

Hello, I am not sure what you mean by terms but maybe this link will help you: https://confluence.atlassian.com/jiracorecloud/advanced-searching-functions-reference-765593719.html

Hello, Try to use the following rest api call: https://docs.atlassian.com/software/jira/docs/api/REST/7.12.0/?_ga=2.220542303.675557620.1538152808-65270402.1526147845#api/2/search-search You can pass any jql to this rest api call.

Hello, Go to my.atlassian.com and click the New Evaluation License link.

Hello, You could write a query like this: issuetype in subtaskIssueTypes() and assignee = currentUser()

You did not map a field from the csv file to the summary Jira field. You must have this mapping.

Привет! Можно попробовать стандартный mail handler настроить и указать там создавать пользователя. Только нужно посмотреть, чтобы вновь создаваемым пользователям автоматически не давалась бы лицензия на Jira. 

You are welcome! If my answer helped you, kindly mark my answer as accepted.

You should delete the jira.issue.editable property

Hello, You should disable the parallel sprint feature: https://confluence.atlassian.com/jirasoftwarecloud/using-parallel-sprints-797737030.html

Hello, You can get Jira version with this Rest Call: https://docs.atlassian.com/software/jira/docs/api/REST/7.12.0/?_ga=2.176314085.1119120270.1538549461-492126670.1535639244#api/2/serverInfo You can get info about users with this Rest Api:…

Here is how to create a listing: https://developer.atlassian.com/platform/marketplace/creating-a-marketplace-listing/?_ga=2.246567748.1119120270.1538549461-492126670.1535639244 Basically you need to create a vendor and then publish an add-on. You can find all info the link, which I provided.

Did you have a look at the workflow properties for the Closed status?

Then I am not sure what goes wrong. I have no ideas.

According to the permission helper. You should be able to edit the issue, which you checked. You should try to localize your error. Try to just add a comment and have a look if it works

Hello, You can user export/import features of Jira. You can export data to an csv file and the import csv file to Jira.

Hello, There could be a worklfow property defined for the Closed status. You can also use the Permission helper (Sysytem -> permission helper) to find out if you have permissions to edit an issue.

Hello, Kindly have a look at this KB: https://confluence.atlassian.com/jirakb/cannot-reindex-jira-due-to-expected-exactly-2-rows-the-maximum-marker-row-and-the-lowest-ranked-row-for-rank-field-779158916.html?_ga=2.242842306.1119120270.1538549461-492126670.1535639244

As far as I can see, there is a problem with the MySQL database. Kindly have a look how mySql should be setup: https://confluence.atlassian.com/adminjiraserver073/connecting-jira-applications-to-mysql-861253043.html Are you sure that you have the correct collation: CREATE DATABASE jiradb CHARACTER SET utf8 COLLATE utf8_bin;

Have a look at this document: https://confluence.atlassian.com/adminjiraserver/jira-applications-and-project-types-overview-938846805.html It is writen there that the Transition permission in Service Desk projects is available only for Service Desk Agents.

Hello, Look at the project, which you created. It must be an Agility project. It is called a next-gen project. You should change the template for the project you create to a scrum or kanban.