Matt Doar_tzgiej Community Champion

A few people may have already seen that I've delegated my work for now.

Too true about "put every element (section, question, instruction) on trial for its life. I" Unless the formatted data drives a report that changes the way the business is run, leave it out. Don't add a field just in case you need it later.

Works for me with Jira 7.13.8 and Safari Version 13.0.5 (15608.5.11) showing a regular Jira project, not Service Desk though. Worth disabling all extensions and retesting? Also, you might want to obfuscate some of the issue details?

Interesting info, thanks. I think the final query will take a long time in large Jira instances, for example if customfieldvalue has 150 million rows.

Sprints come with Jira Software

That's not the cache the user asking about

What was the error message? If you're on Server, what was the message in the log file? What's different about those two users' names? Spaces. colons, hyphens anything

There may be an expandLinks parameter that can be set somewhere in the JavaScript

Tricky. It's hard-coded in the LinkBlockContextProvider class which is part of the bundled plugin jira-view-issue-plugin-7.13.8.jar. Perhaps someone can come up with some client side JavaScript to expand the More links section

Move to your test instance and work there first Back in staging you should be ok to delete the board. Agile boards use saved Jira filters.

Useful to know. But I think I'll stick to Jira Python where I can. The length of method names in this Java code alone is off-putting! Also, it would be very helpful if Atlassian published a list of differences between the Server and Cloud REST APIs

I think I would use different issue types per Product Type and then an issue type screen scheme to control which fields are visible for each product type. That use of Jira tabs looks very confusing to me

I'd start by using the Components field

Make sure you wear your Atlassian Administrator tie with your suit.

Very thorough. UI Design still feels like the fashion industry to me. Wait a couple of years and a new fashion will come along. Entertaining to watch.

Summit started in 2009 in SF right? I was there, but my main memories were the poor sound system. Great downtown hotel though, the Palace Hotel I think https://www.marriott.com/hotels/travel/sfolc-palace-hotel-a-luxury-collection-hotel-san-francisco/

Other history I seem to recall from the admin perspective. Before Jira 3.0 there were no custom fields, and workflows restricted transitions using workflow properties. There were three editions of Jira (enterprise, something, something else) but every used enterprise because of the needed features to do anything useful.…

How did you use ScriptRunner to do this? Oh I see a reply below

You need to give them each their own accounts in your Jira.

Yup, looks like a dropping that never got cleaned up

Interestingly there is a key in the Admin, System Info page jira.edition enterprise but that might actually date back to Jira 3.x when there were three different kinds of Jira, nothing to do with Enterprise releases

"save 16 hours" - how many issues and how many worklogs is this measure for?

Epic Status is what changes in the epic sidebar when you mark an Epic as completed. It's nothing to do with the status from the workflow for the Epic. I know, that seems like an odd design decision. But there it is

For the Java API I would start at a page such as /secure/admin/ConfigureCustomField!default.jspa?customFieldId=14083 and check in actions.xml source file for the class that is behind that URL. Then in that class and the related jsp file, look for the Manager object that they iterate over to find each context That lead me…

Looks like that plugin is archived now

Too many to list. But I often find I enjoy - Historical mystery novels - Rome, Egypt, Olde England, all of them - Literature of the late Victorian era British colonies. Henry Lawson, H. C. Bosman and even Kipling. Not very correct, but often earthy. - hard science fiction, technological future stuff, cyberpunk -…

Nice outline of using Jira for handling all the different kinds of work. Did you consider using Trello at all? p.s. Just for old time's sake: "over all" should be "overall". Say hi to Rob! 

1. You can't assume that users who are not logged in can see the gadgets on the system dashboard. 2. Yes, I'd say B and E. You could add the BI team to a group named jira-admin-group but that doesn't do anything for them. I'd report this to…

Assuming you are the system admin for Jira

Likely some plugin. If you can reproduce it in your staging instance, try disabling/enabling each plugin one at a time until you identify one in particular. Check the license for that one.