Sharon Tan Atlassian Team

Comments

  • I have been switching between the green tea and strawberry mochi ice cream from Trader Joe's, and watermelon Goodpops depending on if I want something a little chewy or icy! ❄️
  • LOL, gifts that keep on giving. Love it!!
  • Also couldn't pick just 1! My other mugs will be soooo jealous but my top 3 from left to right - 1. This one is from Easy Tiger (a beer garden/bakery in Austin) and it's the most perfect shade of millennial pink and reminds me of summer nights biking there in college 🚴🏼‍♂️ 2. This one is from Communal Coffee (a combo…
  • LOL o no, I don't know anything about Bitmoji 😂 but I DIG @[deleted]'s top!
  • Welcome, everyone! Ooo love me some office setups. I have been frequenting Apartment Therapy for inspiration but I realized I am drawn to lots of COLOR and PLANTS 🌱 Must-haves for me are a very clean desk, temps ideally somewhere between 75-78F (just warm enough to not need a sweater but not too warm that I get sleepy),…
  • Happy birthday, @Nic Brough -Adaptavist- !! So encouraging to see you chime in all over the Community. I can only imagine the many who have benefitted from your time and efforts!
  • Hi Juvenal, If you want to create another service desk to restrict the creation of request types by users, then you could simply create a separate service desk project on your existing Cloud site containing Jira Service Desk (A1) without needing an additional Cloud site (A2) containing Jira Service Desk. More info about…
  • Hi Faruk, at the moment, the widget supports selecting a default request type and searching request types. For browsing, we have an open feature request: https://jira.atlassian.com/browse/JSDCLOUD-5974. Feel free to add to the conversation for this to gain traction & see our Implementation of New Features Policy…
  • Hey Stian, All 3 options are valid out of the box if you're open to licensing your business users as Jira Service Desk agents as well :) If your Jira Service Desk instance is on the same server/Cloud site as your Jira instance for your business users (Jira Core or Jira Software), then you would have shared user management…
  • Hey all! I'm Sharon, a Product Advocate at Atlassian. I grew up in Arlington and visit home just about every quarter :) I've used Trello with the organizing volunteer team of CreativeMornings/Austin, use it frequently for annual/monthly/weekly goal planning and group vision setting, and have used it to plan for vacations,…
  • Hi Tanisha! You actually wouldn't add Trello as an add-on the way you described. Even though it's an Atlassian product, you would access it separately at a Trello URL. You can sign in or sign up for Trello online (https://trello.com/signup) to create a board and then integrate it with your Jira Cloud instance using our…
  • Hi MS :) Just sent you a detailed response to address the issue we've been discussing. Nic above is correct in that because you're evaluating Server / Data Center deployed on AWS, this would actually be considered a Data Center issue rather than Cloud since support is dependent on the Atlassian license type you're…
  • Great question and details there. To start off with, if you're not already aware, we offer getting started guides in our JIRA Service Desk documentation for Cloud and Server with paths for administrators and agents that would hit all the major aspects of setting up/using your JIRA Service Desk instance. * Within a JIRA…
  • Great question. You would be able to configure your customer portal to show a request type that would lead to a form, configure your issue types and create workflows that would consider your multiple approvers for that request. You would be able to automate your service desk using a variety of triggers/events shown in that…
  • If you haven't already visited, we do offer a Configuring Synchrony for Data Center guide that includes syntax to the Synchrony jar file for Windows. You could refer to that along with Step 2 (Set up Synchrony) of Installing Confluence Data Center, which includes a Synchrony command that would start Synchrony. Feel free to…