Moses Thomas Community Champion

@Anida SofticJira marks issues completed when resolution status is set to Done, so set resolution status to done, your problem will be fixed. Best!

@Jorge MoraWARNING: Use CAS Client for Java 3.3 or later for JIRA 4.3 or later so it should also be for version 7 Best!

@Romy_KaminskyDo you have a confluence license of at-least 10 users , if yes then i propose that you report this issue to atlassian support. Best!

@telco automation Great! to hear! mark solution as accepted. Best!

@Michael Angelo TimoteoWhat do you wan't to archive by running the config script ? Best!

@Jorge MoraThere is a documentation here you could check it https://wiki.jasig.org/display/CASC/Configuring+Jira+with+JASIG+CAS+Client+for+Java+3.1 best!

@pooja chourasiaplease visit documentation here, this could give you insight on those this that cause performance issues and how you can trouble shoot them. https://confluence.atlassian.com/jirakb/troubleshooting-performance-problems-336169888.html Best!

@Amy Nguyen Please see documentation in the below link on the usage of Deviniti bundled fields, if this doesn't help, best you contact vendor support Documentation & support Best!

@Kieron SangaMake a copy of default field configuration, associate field configuration with new scheme, then in project setting you can associate this scheme to the project!. Best!

@Eduard DiezI am not sure you will manage to do this within Jira service desk.

@[deleted]Issue security is one way to do this, if set properly it should do what you have asked for. configure issue security https://confluence.atlassian.com/adminjiraserver073/configuring-issue-level-security-861253265.html Best!

@telco automationSo try to enter the CAPTCHA text displayed on the screen and enter password correctly.

@Eddy Fras Next thing I would do is verify Service Desk is enabled under Add-Ons > Manage Add-Ons. Click the drop-down arrow next to Service Desk and you'll see "X of X Modules enabled." If there are some modules that are not enabled you can click the link and enable the modules that are not enabled. If all the modules…

@Aldrich Quai HoiYou probably have network issues, you need to make sure that host which you installed data base server is running, if you are using your database server. I will suggest you follow the instructions…

@SENTHIL KUMAR CHANDRAHASANThere are lots of reasons, first of all JIRA needs a DB to run, and which database server are you using and DB server is installed on which host, you need to know these things and and it could be network issues, you need to check TCP, is JIRA really running at port 8080, are you running Jira…

@Rosane Alencar please visit tables link Tables You can see what you can do with short cuts.

@Rosane AlencarCould you please state, are you entering data in confluence using (insert table macro) ? best!

@Merve KosesoyHmm I was hoping that you look at default space permission, when you log in at confluence administrator, is the delete mark as X in red, because default spaces permission works for only groups, so most likely you belong to this group, confluence-users and it set as default group in default space permission…

@Justin Hold please contact space administrator to give you permission to Edit Admin can also verify whether or not the page is restricted from editing, if it is then you need to be added under restriction. see documentation about page restrictions https://confluence.atlassian.com/doc/page-restrictions-139414.html Best!

@telco automationfirstly if you log out and can't log in again, probably you are not typing the password correctly or user name is not filled in , the other reason is corrupted cache try to clear browser cache and try to login again with the correct password , you could try on a different browser. Secondly mail did not…

@[deleted]Please verify whether or not the page is restricted from editing, if it is then you need to be added under restriction. see documentation about page restrictions https://confluence.atlassian.com/doc/page-restrictions-139414.html best!

@Eddy FrasYou see that you don't have access, add group jira-adminstrators as admin, under Jira Service Desk i believe you are in this group you will be fine :)

@Eddy FrasWhen you click application access, what is displayed?

@Nina ZolotovaI could suggest another thing to do * Perform project re-index if nothing change * Perform full system(re -index back-ground, preferred) this could eventually fix issue. Note this could take time depending on how large is your Jira SD instance. Best!.

@Eddy FrasAt least it is yellow not red( we can classify it as warning) i would clear browser cache and try again on a different browser, verify your service desk project whether you have the right permission to view this portal, lastly after done these, then you could try this JIRA Fails due to Encountered a 403 Forbidden…

@Nina ZolotovaIt probably could be issue with permission, please check permission scheme of you service desk project whether or not service desk customers have permission to create issues in Service Desk Customer - Portal. Best!

@Nina ZolotovaAre you able to create requests without errors ? Best!

@Eduard DiezDo you wan't to add a web link in the create transition ? Best!

@Amy NguyenI am sorry if i don't understand properly do you mean Deviniti bundled fields ? Best!

@Charlie SmithYou welcome :) please mark solution as accepted /vote so others who are tumble in the same situation could use solution. GoodLuck!.