Carlos Garcia Navarro Community Champion

It seems that you could explore the use of Portfolio for JIRA. With this software you can create a plan and set the sprint length for all the teams involved in the plan. I've used it in the past and I don't think you can enforce naming conventions though. I'm playing with it now.

Hey Chris. I don't think I have the whole context. Is your question about how to enforce in Jira that all sprints start and end on the same dates for all teams and that they follow the same naming convention?

Hi @Dylan_E_Adams , if you go to Board-> Configure->General(and filter)-> Edit filter query, you can add the clause: AND (resolutiondate >= -5d AND status in (Done)), like @Lenin Raj suggested. Keep in mind that this will apply to issues for which a resolution has been set. If what you want is to set a resolution for those…

@Dhiraj Aggarwal can you attach a screenshot of your board settings-> general and also board settings-> columns?

Hi Tommaso, This other post describes a way to export data from one field and import them to another: https://community.atlassian.com/t5/Jira-questions/A-way-to-bulk-copy-custom-field-values-from-one-custom-field-to/qaq-p/323932 Is this something that would address your question?

Hi @Dylan_E_Adams , I'm also not sure what you mean exactly, but I had a similar use case where I wanted to filter out the tickets that had been resolved after 5 days. If it's the same thing for you, you can modify the jql for your board and add this clause: AND resolutiondate >= -5d Hope it helps, Carlos

Well, I'd suggest that the people who will adopt the new delivery process should be involved. As the end user and costumer they can advise what works for them. If they aren't happy using the new. process after the change, chances are that new changes will be introduced anyway. Worst case, when the change is dictated from…

Hi Fernando, This is a complex topic! Depending on the change there may be different effective approaches. I like to start understanding if the change is needed because of a problem with the current status quo, and if so, you need to really understand the problem and the impact. Collect as much data as possible. And…

Hi Vernon, If I understood your question correctly, there is a similar post here: https://community.atlassian.com/t5/Jira-Service-Desk-questions/Custom-email-address-in-Cloud-Service-Desk-not-shown-in-From/qaq-p/1043805 If you want to send emails from a domain that you own, you need to follow some steps to verify such…

Hi Kaizad, In my experience, although sprints work well for dev teams, or for teams with development tasks, a kanban board fits better the flow of work for Ops teams. I've tried sprints for Ops /Devops teams sometimes because JIRA offers very interesting sprint reports that summarize what happened during that sprint. In my…

Hi @t.denotter , Welcome to the Community and congrats on the certification! You said you " love configuring workflows, troubleshooting bugs/issues and jokes"... In that order? :-D. Hope you continue posting in the Community to ask questions, give answers, or share some of your favorite jokes!

Hi @Tuncay Senturk _Snapbytes_ I hope you enjoy the Community! A lot of friendly interactions happen here, and you get to learn a lot by both asking and answering! Carlos

Hi @Renato Pontefice , Welcome to the Community! If you go for Confluence (which I also recommend), remember that there is a whole section in the Community for Confluence questions and comments. Good luck! Carlos

Hi Robert, yes, sorry, when I read it the first time I was thinking of JIRA and didn't notice I was in the Trello section. I remember straggling myself when using Trello if I needed to search though custom fields, but I use JIRA for more complex projects (or project configurations.) I've started some research myself. I…

Hi Robert, I don't think custom fields are searchable. This other post includes some hints or workarounds that may help: https://community.atlassian.com/t5/Trello-questions/Trello-Custom-Fields-Search/qaq-p/647906

Welcome, Tony! Don't be shy when asking questions, everyone is nice around here! :-)

Ganz sicher! Viel Spaß!

Hi Ana, I'm not sure if you have checked this already, but this other post covers a similar question: https://community.atlassian.com/t5/Jira-questions/View-issues-that-have-been-moved-from-one-project-to-another/qaq-p/790346 Hope it helps, Carlos

Hi giacomo, you may need to be added as an admin for that board. These are the instructions to do that (from: https://confluence.atlassian.com/jirasoftwarecloud/configuring-a-board-764477974.html) 1. Go to your board, select (...)> board settings 2. On the board settings screen, click any of the names in the Administrators…

Welcome @[deleted] ! Enjoy the Community! :-)

Hi giacomo, I just check in my cloud Jira and found it. First I make sure that I've selected the scrum board I'm interested and then click on the (...) button to access the board settings. Under card layout, I select backlog section and add the status field. Can you add a screenshot? Thanks

Hi jeckard, I'm not sure I understand the question. If you want to see all projects in one place, you can use the 'projects' gadget in a dashboard. If you want to include a number of projects in a board, you can modify the board query to include a list of project in (project_1, project_2) If you give me more details I can…

Hi Chris, for tickets that you created you can use the reporter = (your_username) for changes there is the CHANGED operator but this is available for some fields only (Assignee, Fix Version, Priority, Reporter, Resolution and Status). E.g., 'status changed BY (your_username)' , or 'status WAS "Resolved" BY (your_username)…

Hi Romi, What type of info you want to present to Management in the dashboard? If you use Jira Cloud and need a roadmap with epics, Jira roadmap may work: https://confluence.atlassian.com/jirasoftwarecloud/roadmap-957979308.html Carlos

Hi Peter, This is not quite the same but you may find useful information in this other question that addresses some important aspects of the Atlassian certifications: https://community.atlassian.com/t5/Jira-questions/Atlassian-Certification-Program-Is-it-worth-it/qaq-p/641870 My understanding is that Jira 8 introduces a…

Hello and welcome to the Community, @sanjay . Have fun while learning about Atlassian, Leadership and Teams!

Hello, and welcome to the Community! :-)

Hi Jacky, I'd suggest to check the options that are listed here: https://community.atlassian.com/t5/Jira-questions/JIRA-dashboards-to-pdf-excel/qaq-p/225532 Hopefully one of these may work work you. I'll continue investigating though. Carlos

Hi Jacky, You could create a dashboard and add a a 'filter results' gadget, which allows to retrieve all the issues returned by a JQL query. You could also check VisualScript for Jira. They provide customize reporting and If you contact them they can give you a demo and even evaluate your use cases. Hope it helps.

Welcome @[deleted] I'd start documenting those good practices. Confluence is a great tool for documentation, and you can also create a Knowledge base to help teams find the information. Good luck!