Carlos Garcia Navarro Community Champion

Hi @Aravind Koushik Gobburu , This seems related to the issue described in this article: https://confluence.atlassian.com/confkb/confluence-space-import-failed-with-invalid-compression-method-1044101528.html From the article: Cause It seems that Confluence failed to open the zip file with the bundled gzip class, which can…

Hi @Karen , I'm not sure, are you using a condition? I wonder if this other post can help: https://community.atlassian.com/t5/Jira-questions/Set-assignee-based-on-if-condition/qaq-p/1342619

Hi @nycmixing , I'm not sure.I understand. Do you want to have swimlanes on the board that correspond to certain dates (e.g. due date)? If so, you could configure swimlanes on the board using JQL queries that use date functions: https://support.atlassian.com/jira-software-cloud/docs/configure-swimlanes/ Would that work?

Hi @Smita Bhatnagar , You need to be a Jira admin, or a project admin under certain conditions. This other post has details and good advice: https://community.atlassian.com/t5/Jira-Core-Server-questions/Which-permission-is-necessary-to-create-a-workflow/qaq-p/748141 More info:…

Hi @Raju PSR , I'd recommend to use the Notification Helper as described here: Cloud: https://support.atlassian.com/jira-cloud-administration/docs/use-the-jira-admin-helper/ Server: https://confluence.atlassian.com/adminjiraserver/jira-admin-helper-938847791.html

Hi @Toolie Merchant , This seems to be related to this issue: https://jira.atlassian.com/browse/JRASERVER-71060 Currently, there is no known workaround. If you change the dbconfig.xml to use the database type mysql rather than mysql57 Jira starts however you will get a collation warning by the health checker stating…

Hi @Yufang Vangaasbeek , Are you referring to a 3rd party add-on to create templates in Jira? If so you can check if they have trial periods (https://marketplace.atlassian.com/search?product=jira&query=issue%20template) In any case, I found this post interesting and related to the subject of template in Jira:…

Thanks for sharing this article! Is there a plan to sync up these SLAs with Jira SLAs?

This is great, thanks for sharing, Tori! Is there a place to make feature requests? :-)

Hi @Krishna Raghavarapu , You can create a filter using a SLA specific function like "Time to resolution" = breached(), and then adding the filter results to the dashboard. This article provides some useful information on JQL for SLAs as well:…

Oops, sorry Jacob, you're right. It seems that it's not possible to fully customize this with Trello. This post covers a similar question: https://community.atlassian.com/t5/Trello-questions/Due-date-warning-colours/qaq-p/633404 And this article describes the color changes and alerts in Trello based on due dates:…

Hi @[deleted] , You can't change the color of a custom field, but you can change the color of the card based on a date field. You can check details here (look for configuring card colors)- https://support.atlassian.com/jira-software-cloud/docs/customize-cards/ You can also check if there is an app in the Markeplace that…

Hi @symeonidisfx , This seems to be related to this issue: https://jira.atlassian.com/browse/JRACLOUD-7667

Hi @Anne Gallant , Is there any post-function in the workflow to send emails? (https://support.atlassian.com/jira-cloud-administration/docs/configure-email-notifications-for-a-custom-event/)

Hi @Francesco Sportelli , This seems to be a duplicate of another ticket you created: https://community.atlassian.com/t5/Jira-Software-questions/create-tiket-when-receive-email-to-specific-email-address/qaq-p/1963459

Hi @Francesco Sportelli , Maybe this other post helps: https://community.atlassian.com/t5/Jira-questions/AuthenticationFailedException-AUTHENTICATIONFAILED-Invalid/qaq-p/648915

Hi @rodney e , If you change custom fields you'll have to update filters to reflect the new name (there is a suggestion to help with this: JRACLOUD-61048). Scripts and automation may also break. You can't rename system fields (there is a request for this: JRACLOUD-21293) You can rename screens and schemes and it should be…

I'm glad to hear! :-)

Hi @Mustafa Akın , Sorry, if you've already checked this, but just in case: If you click on the Actions (...) icon, there is a 'configure' option, and from there you can select fields to be displayed, Do you see 'story points estimate' there?

Hi @Vivian Pinto , Maybe this is related to what's discussed in this port: https://community.atlassian.com/t5/Jira-questions/Blank-screen-when-trying-to-add-an-issue-from-within-a-MS-Teams/qaq-p/1864301 In that case, Kristjan recommended to try logging into Office365 on the web and to configure the plugin there.

Hi @Angie , I know this is an "old" ticket but just in case you're still looking into this: This seems to be a bug, where the issues in the export are in UTC time rather than local (if you're in South Africa, one of he timezones there is UTC+2). There is also this post that talks about the issue:…

Hi @Tom Wolsky , For the desktop app, maybe you can uninstall it firs trying these steps: https://help.trello.com/article/1107-how-to-uninstall-the-trello-desktop-app? For Trello on your iPhone, maybe this can help troubleshoot: https://help.trello.com/article/1061-troubleshooting-for-the-ios-app

Hi @shinsuke inomoto , I think this other post may be helpful: https://community.atlassian.com/t5/Jira-Software-questions/List-of-Jira-fields-and-description/qaq-p/1558852

Hi JB, are you using team-managed projects? If so, there is an open feature request to support swimlanes (you can vote here): https://jira.atlassian.com/browse/JSWCLOUD-17580

You're welcome! :-)

Bienvenida! :-)

Hi @aogundimu , I'd recommend some free trainings :-) : https://university.atlassian.com/student/catalog/list?category_ids=21734-free-training

Hi @Amir Sadjadpour , sorry, I think I'm missing something, can you please share a screenshot? Are you embedding the Jira in the Confluence page by selecting it from the (+) list:

Hi @J B , If your teams want to have one single board, I'd suggest to define two swimlanes in your Jira board, e.g. one for 'planned dev work' and another for 'bug fixing'. You can use labels, e.g. 'scrum' and 'kanban' respectively. If you don't size your bugs/'kanban items', this wouldn't affect your team velocity, and…

Hi @Kiranmayi Yalamanchi , Can you share more details about the workflow? Are the 'new hire submissions' JSM tickets, and you want to automate the creation of a subtask that corresponds to the form for manager submission? I found this article that may help automate your…