Carlos Garcia Navarro Community Champion

Hi @Phuong Diep , The link you shared is the one to contact Support. Can you share your specific question here, and maybe we can help? Thanks!

Hi @andrew tucker , Welcome to the Community! Would Trello Collections address your use case? https://support.atlassian.com/trello/docs/creating-collections-for-premium-workspaces/

Hi @AMS Informática , Sorry to hear that. I don't have a Samsung Galaxy A9 to try to recreate the issue. Can you please provide more details on the issue(s)? Thanks! I'm not sure if these steps will help, but you can try to troubleshoot: https://support.atlassian.com/trello/docs/troubleshooting-for-the-android-app/

Hi @heartvoice library , Welcome to the Community! Yes, you should be able to change the email linked to the account. This article describes how to change the email address: https://support.atlassian.com/trello/docs/changing-an-email-address/ As mentioned in the article: Your Trello account is accessed using your Atlassian…

Another article with more info on licensing for purchasing and licensing: https://www.atlassian.com/licensing/purchase-licensing#pricing-discounts

Hi @Karen Lucas , As described in this form, "Atlassian Academic licenses are designed for use by qualifying educational institutions. Academic licenses include cloud subscriptions at 50-75% off list price (depending on the product). Learn more about Atlassian products included in the Academic license program. To verify…

Hi @Phuong Diep , Welcome to the Community! I also recommend reaching out to Atlassian Support. In the meantime, do you have any specific questions or requests that members of this forum could help with?

Is the resolution set for the ticket? 

Welcome to the Community, @Peter Harrison ! Can you confirm if you're using JPD? JPD is a great tool for prioritizing ideas and take them all the way to real projects.

Hi @Mohan J Shelar , is 'Done' associated to the rightmost column on the board? Does this work item have any incomplete subtasks? Is it in any other board?

Hi @sky.song.wt , Have you checked with the Jira admin at your organization? Did the account get locked after unsuccessful login attempts? When is the last time you could login? You can also contact Atlassian Support here: https://support.atlassian.com/contact/

Hi @Jautton King , Welcome to the Community! Where are you trying to log in? Have you logged in successfully before? Are you getting an error message? Do you know if others can log in?

Nice! Good luck! :-)

Hi @김현정(고객운영팀) , This other post may be helpful.

Hi @Software Wata , Welcome to the Community! Sorry to hear about the issues. Did you try to contact Atlassian Support here?: https://support.atlassian.com/contact/#/

Hi @Ryosuke Kamei , Have you contacted Support? You can use this link and provide them with the issue ID: https://support.atlassian.com/contact/ )

Hi @paras , I wonder if this is issue is related to this: https://help.tempo.io/timetracker/latest/changes-to-expect-in-time-tracker-on-forge

Hi @Kenneth Yeung , If nothing else has changed, it may be something similar to what happened here: https://community.atlassian.com/forums/Jira-Service-Management/Unable-to-verify-email-dns-settings/qaq-p/1916688

Thanks, @Trudy P Claspill !

Another document that may be helpful.

Hi @elevin , I don't think read:graph:jira is a valid or existing scope within Atlassian's OAuth 2.0 framework for Jira Cloud. The list of scopes are here: https://developer.atlassian.com/cloud/jira/platform/scopes-for-oauth-2-3LO-and-forge-apps/

Hi @Ellie , Welcome to the Community! Can you please elaborate a little bit more? If I understand the use case correctly, I think you could use Jira to create new work items for every version change where you can attach the logs, and use a 'due date' field to manage the schedule. You could create a component for each tool…

Hi @ChrisP_SD , Welcome to the Community! This article has information on how to manage storage in Confluence. You must be a Confluence admin to view and track your storage, so if you can follow the instruction, that means you're an admin :-). https://support.atlassian.com/confluence-cloud/docs/manage-your-storage-usage/

Hi @tryScrum Support , Welcome to the Community! This other post may be helpful: https://community.atlassian.com/forums/Jira-questions/Story-points-not-visible-for-Issues/qaq-p/1315572

This is a good idea!

Hi @Srinivasan Murugan , You can also try to contact the Zephyr team here: * https://support.atlassian.com/atlassian-cloud/kb/how-to-get-assistance-for-zephyr-in-jira-cloud/ * Zephyr support * https://support.smartbear.com/zephyr/

Hi @Vishal Biyani , Is anyone else on your team experiencing the same issue? Can you try using a different machine, browser, or network? If this is happening on a desktop, can you also try accessing it from a mobile device? And were you able to access the backlog previously?

Hmmm... can you access this page? https://developer.atlassian.com/support And if so, can you select 'Questions about Marketplace'?

Hi @Brandon D - Individual user inactivity shouldn't affect the entire Confluence site or subscription. However, the entire Confluence site can be deactivated if no one logs in for an extended period.

Hi @Raymond , I'd recommend to contact Atlassian Developer and Marketplace Support here: https://developer.atlassian.com/support https://ecosystem.atlassian.net/servicedesk/customer/portal/34 ,and request some detailed logs that could point out which specific operation timed out and what the acceptable performance…