Carlos Garcia Navarro Community Champion

Hi Wilson, There was a similar question asked in the forum before: https://community.atlassian.com/t5/Jira-questions/Can-I-customize-card-layout-for-each-issue-type-on-Kanban-board/qaq-p/625260 It seems like this is not possible... Carlos

This is also a good document that explains how to configure workflow schemes. From the document, "A workflow scheme defines a set of associations – or mappings – between a workflow and an issue type. As a Jira administrator, you can associate issue types with different workflows within a workflow schemes and then share…

Hi Vipin, Have you read this article yet? It describes workflows in JIRA: https://confluence.atlassian.com/adminjiraserver072/working-with-workflows-828787890.html You can assign different workflows to different issue types. Let me know if you have more specific questions about workflows. Carlos

Hi Abdul, There was another question in the community about performance impact when increasing the attachment size: https://community.atlassian.com/t5/Marketplace-Apps-questions/Attachment-Size-in-JIRA-to-increase-from-10-MB-to-30-MB/qaq-p/766200 Maybe you can increase the limit temporarily and have the system admin…

Hi Beom, I wonder if you're hitting a similar issue as the one described in mail handler creating duplicated comments JIRA server. Maybe you can try the suggested workaround? Workarounds Increase the timeout * Login to JIRA application as a user with System Administrator (global permission); * Go to Administration > System…

Hi hoang, I recommend reading this article from the Atlassian documentation: https://confluence.atlassian.com/adminjiracloud/managing-project-permissions-776636362.html E.g., you can create a permission schema , you add users, groups or roles to the permission scheme, and then assign it to your project. If there is an…

Disregard my question, I know you're using the Cloud instance from a previous comment. I do think something is not right in the way JIRA is running the search. I also found a number of other issues from other people reporting issues when running queries with wildcard or the contains operator. Maybe this issue is…

Hi Jon, sorry it took so lon (I'm in the middle of moving to a new house and it's taking forever...). I'll experiment myself a little bit later but I was curious if something like what's reported in this bug may be affecting…

Hi Jon, sorry for the late reply. Thanks for the picture. We can try wildcards with the limitation that they are not supported at the beginning of the string. Does the Booking number always start with the same character (or group of characters)? If not, do you know at least what the first character is for the items you're…

I'd try without quotes: "Booking No." ~ 437

Did you try the CONTAINS operator(~)? Carlos

Actually, while I was thinking of wildcards, the number fields don't support them in JIRA (they only support =, >, <, >= and <= operators). Does this custom field need to be a number, or could it be a string? (CONTAINS (~) works on text fields.)

Hi Jon, This article may help you: https://confluence.atlassian.com/jiracoreserver073/search-syntax-for-text-fields-861257223.html

Hi Spark, I think this may be related to this other post: https://community.atlassian.com/t5/Jira-questions/linking-initiatives-to-existing-epics-in-portfolio-2-0/qaq-p/256230 Does this help?

Hi Kishore, Do you know if you have the Browse Users global permission, or if you are in a role that includes that permission (maybe a question for your JIRA admin)? Carlos

I think so. Sorry, Linda.

I think you misunderstood what I was asking you. You should be able to create sprints regardless of if there is any active, I agree with Alexey that this may be related to permissions.

Hi Max, You should be able to create a sprint even if one is active. Can you create sprints when there isn't an active one? Carlos

Hi Fred, What this comment means is that this power-up only works with the Confluence cloud. As specified in the Atlassian documentation, "Atlassian Cloud instances have URLs formatted as xxxxxx.atlassian.net. You'll be able to customize this URL when creating a Cloud instance, however, you'll need to retain the domain…

Hi Linda, From the Atlassian documentation, these are the permissions needed to move/reorder pages: To move a page, you need the following permissions: * 'Add' permission on the page you're moving, and * 'View' permission on the page's parent page. If you're moving the page to a different parent, you need 'View' permission…

Hi Elias, You may want to vote for https://jira.atlassian.com/browse/JRASERVER-59181. This JIRA ticket also includes suggestions on how to accomplish what parentEpic does, e.g.: https://community.atlassian.com/t5/Jira-Software-questions/JQL-to-show-all-issues-AND-subtasks-in-the-Epic/qaq-p/346433 Hope it helps, Carlos

Hi Zach, This is an interesting problem to solve. It seems like you need a way to create an additional level of hierarchy in JIRA. This article may help: https://confluence.atlassian.com/confeval/jira-software-evaluator-resources/jira-software-hierarchy Another simple way you could use is: you can create a dedicated…

Hi Colden, Are you using JIRA Cloud or Server? If you're in Server you may find some tips here: https://community.atlassian.com/t5/Jira-questions/Add-column-to-list-of-Sub-Tasks/qaq-p/38554 More specifically, you can go to Administration --> General Configuration --> Advanced (button at the bottom of the page) -->…

Hi Laurent, There is a lot of good documentation to read out there. I recommend: https://confluence.atlassian.com/adminjiraserver073/defining-a-project-861253214.html in addition to the Atlassian documentation I'd suggest the book 'Practical JIRA Administration' by Matthew B Doar (easy to read and covers your questions and…

Great, you're welcome! I'm glad it worked! Carlos

Hmm.. I wonder if you're hitting this bug (Are you using JIRA Server?): https://jira.atlassian.com/browse/JRASERVER-60897 There is an interesting workaround mentioned in the ticket that says: "Simply editing the Issue Type Scheme and then hitting the save button without making any changes updated the icons for me." If you…

Hmm.. I wonder if you're hitting this bug (Are you using JIRA Server?): https://jira.atlassian.com/browse/JRASERVER-60897 There is an interesting workaround mentioned in the ticket that says: "Simply editing the Issue Type Scheme and then hitting the save button without making any changes updated the icons for me." If you…

You're welcome! I'm glad it worked!

Also, check your spam folders and your email rules, in case you're filtering the emails coming from JIRA.

Hi Geraldine, I'd recommend to use the Notification helper (Admin > Notification Helper) as described here: https://confluence.atlassian.com/adminjiraserver073/configuring-email-notifications-861253776.html#ConfiguringEmailNotifications-Troubleshootingemailnotifications Only a JIRA admin can do this, so if you're not an…