Carlos Garcia Navarro Community Champion

I agree with Bastian. This post also tackles workflow configurations in next-gen projects: https://community.atlassian.com/t5/Jira-Software-questions/Configure-workflow-Nextgen-project/qaq-p/950599 Carlos

Hi Henri, I'm sorry you didn't pass the exam. I agree with you, it can be tricky. I recommend the book 'Practical JIRA Administration: Using JIRA Effectively: Beyond the Documentation' by Matthew B Doar. It helped me pass my exam in my second try, and more importantly, I learned a lot! I encourage you to keep trying. Don't…

Hi Rita, There are no releases in the next-gen projects. You can vote the feature request here: https://jira.atlassian.com/browse/JSWCLOUD-17260 Carlos

Hi Peddiboyina, I'd suggest to use Jira Service Desk in order to configure SLAs, but there are also some add-ons that would provide you with this functionality. This other post contains details that may interest you: https://community.atlassian.com/t5/Jira-questions/SLA-in-Jira-Software/qaq-p/682898 Hope it helps, Carlos

Hi Ian, You could us the 'due' field to create a filter that shows all the issues that are past due, due this week, and due in two weeks, and then add the filter gadget in the report. E.g.: Due by the end of this week: due < endOfWeek() and due > startofWeek() Due by the end of next week: due < endOfWeek("+1") due < now()…

You're welcome! :-)

You're welcome! :-)

Hi Somaditya, This article may help you: https://confluence.atlassian.com/jirakb/how-to-grant-users-permission-to-close-issues-in-jira-744526567.html Carlos

This is an interesting article too: https://ecosystem.atlassian.net/browse/ACJIRA-440%C2%A0

Hi J G, It seems that this is not supported by JIRA natively but there is a current request. You can watch and vote for the request here: https://jira.atlassian.com/browse/JRACLOUD-7020 As described there, " If you're looking for an immediate solution, there are a number of add-ons in the Atlassian Marketplace for JIRA…

You're welcome :-)

Hi David, You (if you're a project admin) can edit the notification rule to send emails to a specific group (or role) when an issue is created. To do this: 1) Go to Project settings 2) Look for notifications 3) Edit notifications 4) Click 'Add' for 'Issue created' event: 5) And add the group, or role, or individual project…

This is an example: 1) I create an sprint where I committed to 3 stories for a total of 24 points 2) I moved CPO-6 out of the sprint back to the backlog, and the work scope changed from 24 to 21 points (CPO-6 was 3 points) 3) When I close the sprint, the original commitment (24 points) shows in the grey bar: Hope it helps,…

Hi Paul, If you remove a story (e.g. if you move it back to the backlog) after the sprint has started, the original commitment will be preserved. Carlos

I see...This seem to be a matter of personal preference. I think that too much information tends to overwhelm some audiences, but on the other hand I agree that it would be nice to have the flexibility to add more fields. Carlos

Hi Laurene. These may address your question: https://community.atlassian.com/t5/Jira-questions/How-to-import-List-values-from-a-text-csv-file-in-JIRA-5-2/qaq-p/209096 https://community.atlassian.com/t5/Jira-Core-questions/Import-list-of-data-in-drop-down-custom-field/qaq-p/272396…

You're welcome, Vivek. Hopefully there is more interest in this feature and it gets implemented one day. I think it's a good idea!

There is also this question in the Community: https://community.atlassian.com/t5/Answers-Developer-Questions/Change-label-color-e-g-Due-Date-in-IssueNavigator/qaq-p/504152

Hi Vivek, It doesn't seem that this is natively supported by JIRA, but you could vote for the request here: https://jira.atlassian.com/browse/JSWCLOUD-12365 https://jira.atlassian.com/browse/JSWSERVER-12365 Hope it helps, Carlos

Yeah, I guess this to avoid too much information in the card. I'm curious, Brandon, what is your use case? Thanks

Thanks Vidya, how are User 1 and User 2 entering data? Are they JIRA admins who can add items to a list (or multilist)? As JIRA users they could enter labels and the values get added if they don't exist. Carlos

Thanks for the info, Sheri. Do you see a label indicating 'required' in the field configuration associated to your screen?: Carlos

Hi Kathy, You could create a dashboard and add a two dimensional filter statistics gadget for your report. This is an example using JIRA Cloud: 1) Create dashboard as described in https://confluence.atlassian.com/jiracorecloud/configuring-dashboards-765593585.html 2) Add the two dimensional filter statistics board: 3)…

Hi Sheri, It appears that there are two fields associated to your screen: "Epic Name" and "Epic Name [deprecated, this field is no longer being used]"). Can you check the screen configuration that is associated to the epic and confirm if these two fields exist and if they are required? If so, then you can change the "Epic…

Hi Vidya, What is the field type of the custom field that User 1 and User 2 are editing? I'm trying to understand if the behavior that you expect is that the value entered for the custom field is added to an existing list, e.g. Thanks, Carlos

Hi Deepak, This document in Confluence describes the process to create a sprint and to add issues to it. Let me know if you read it and still ran into issues. Thanks! https://confluence.atlassian.com/jirasoftwareserver/planning-sprints-938845427.html From the document: " * Go to the Backlog of your Scrum project. * Click…

Hi Ismail, Would this work for you? project in (PROJECT) AND status changed from "Open" to ("Resolved", "Verified") during("2018-09-05", "2018-09-12") Carlos

You're welcome! :-)

Hi Krithica, I'm afraid that 3+ level cascading custom fields aren't supported natively in JIRA yet, but there are several add-ons on the Atlassian Marketplace available to support this (e.g. https://marketplace.atlassian.com/apps/5008/multi-level-cascading-select?hosting=server&tab=overview, I'd suggest to vote for this…

Hi Jone, I'm afraid so... Per the Atlassian documentation, "You can only delete inactive sprints, so the ones that haven't been started yet, or that were already completed." This is an article that explains how to delete sprints:…