Carlos Garcia Navarro Community Champion

Hi Kirsten, If I understand correctly what you may need is to associate different workflows to different issue types. You can create a workflow scheme where there are different workflows defined for different issues. E.g. for Bugs, Improvements, Stories, Pizzas and Unassigned: Would this help? Carlos

Hi mittapalli, You can use this JQL: customfield in cascadeOption(parentOption,childOption) E.g, I created a field "my cascade OFun" with options: parent Option: "Uno" with child Options: "Eins", "Zwei", "Drei" Then, my JQL queries are: "My cascade OFun" in cascadeOption(Uno,Eins) "My cascade OFun" in…

Hi Hoàng, how did you fix it(in case you can share)? :-) Thanks

Hi Andrew, There is a current request to enable copying/cloning in bulk. You can check them (and vote for them) here: https://jira.atlassian.com/browse/JRASERVER-37520 https://jira.atlassian.com/browse/JRACLOUD-37520 This post may also contain other useful information:…

Hi Priyam, This other post may be helpful: https://community.atlassian.com/t5/Jira-questions/Who-s-viewed-specific-issues-in-Jira/qaq-p/706295 Carlos

Hi Akshatha, This other post may be helpful: https://community.atlassian.com/t5/Answers-Developer-Questions/How-to-rename-Create-issue-button/qaq-p/515597 Carlos

Hi Chris, Issues should show in the sprint section or the backlog section if the associated status is linked to any of the columns in the board configuration. The issues will show for a sprint if the sprint field is populated with the corresponding sprint. E.g., in this case the issues with status 'backlog' won't show in…

Jira Administrators should have access to the helper... Can you ask a Jira Admin to check it? I think it could provide good data points.

Hi Monika, Resolution is EMPTY should return issues with no resolution. Can you share your board query? Maybe you can also exclude status(es) to filter out the tickets that are in a 'done' status? Thanks Carlos

In case you haven't seen these yet, maybe these posts can help: https://community.atlassian.com/t5/Jira-Service-Desk-questions/Email-Requests-in-Service-Desk-not-working/qaq-p/625134 https://community.atlassian.com/t5/Jira-Service-Desk-questions/Email-Requests-in-Service-Desk-not-working-v2/qaq-p/638922#U638936

Hi Jean, I'm sorry this is happening. Did you try the Admin helper? https://confluence.atlassian.com/adminjiracloud/jira-admin-helper-818578850.html

Hi Koteswararao, You can't separate the create and delete project permission for Jira admins. There is a ticket that you can vote to enable this feature: https://jira.atlassian.com/browse/JRACLOUD-1431 https://jira.atlassian.com/browse/JRASERVER-1431 Hope it helps, Carlos

:-)

Hi Hugo, Did you check these other posts? They seem related to what you're trying to do: https://community.atlassian.com/t5/Jira-questions/Copy-Value-From-Field-to-Field-Function-Groovy-Condition/qaq-p/442750 https://community.atlassian.com/t5/Jira-questions/Conditional-Fields-based-on-other-Field-Values/qaq-p/438170

Hi Murali, I don't think that this is available natively in Confluence, but I read about this bookmarklet that David Studer wrote and many people like: http://iamdav.in/2014/10/24/bookmarklet-creating-csv-html-table If this is something that could help you, there are more details in this post:…

Hi Damon, If I understood correctly, I'm not aware of a way to accomplish without plugins. If you could use Script Runner you could add this clause to also include subtasks, e.g.: issueFunction in subtasksOf("issuetype = dba")

Hi there, You can try the 'where is my field' functionality to find out why the field may not be showing in the screen: In my example above resolution is displayed for the Bug issue type and the 'where is my field report' says: You should check the field configuration and the field screen to make sure that the field is…

Hi Andrew, It seems that the JQL for Epic Link for Next-Gen project epics is not working at the moment. You can find more details here: https://jira.atlassian.com/browse/JSWCLOUD-17239 Hope it helps Carlos

Hi Manoj, Have you read these articles? They contain the steps to work with field configurations, field configuration schemes and screens: https://confluence.atlassian.com/adminjiracloud/configuring-a-field-configuration-scheme-844500805.html https://confluence.atlassian.com/adminjiraserver/defining-a-screen-938847288.html…

Great! I'm glad to hear that. :-)

Do you have transitions established from the origin status to the destination statuses you'd like to jump to for epics?

Hi Jouni, Do you mean that you want to use a different workflow for epics than for stories and bugs? You can do this by going to: Jira settings-> Issues-> Workflows scheme Then select your project and associate the epic issue type to the workflow you'd like for epics while keeping the current workflow linked to stories and…

Hi Johannes, Field level security permissions are not available in JIRA as described here: https://jira.atlassian.com/browse/JRASERVER-1330 This other post has good tips on workarounds though: https://community.atlassian.com/t5/Jira-questions/How-to-restrict-Jira-ticket-description-field-edit-permission/qaq-p/260439 Carlos

Hi Natalya, You can try this in script runner: issueFunction in subtasksOf("issueFunction in parentsOf('sprint in openSprints () ')" )

Hey Brett, Before converting the box to a bullet, indent It (e.g. using tab), and then convert to bullet. This worked for me... I tried Server and Cloud with same results. I don't think the browser matters. Let me know how it goes.

Yeah, I agree that there is not a lot of flexibility. The tasks will "disappear" from the report when they're complete if you configured the macro to show incomplete tasks (you can configure the macro to show complete tasks, but then you don't list the incomplete tasks combined with the completed ones). In regard to…

Hi Paul, You can use clauses such as: sprint is not EMPTY and sprint not in closedSprints() and sprint in openSprints() to indicate that a story wasn't in a sprint that now is closed and also that is in the current active sprint. Hope it helps, Carlos

Hi Tormod, Have you seen this page with some troubleshooting tips when fields don't show in the screen?: https://confluence.atlassian.com/jirakb/custom-fields-or-system-fields-are-not-appearing-on-the-screen-163416168.html

Hi Karim, This page describes how to share dashboards: https://confluence.atlassian.com/adminjiraserver071/managing-shared-dashboards-802593152.html To share a dashboard you need to have the "Create Shared Objects" as described here:…

Thanks for sharing the video. I do think though that backlog grooming works better when developers and team members attend, since this helps them understand the scope and to ask questions to make sure we're all on the same page. Carlos