Carlos Garcia Navarro Community Champion

Hi @Joseph Hortch , Did you try creating via /rest/servicedeskapi/request? https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-request/

Oh, that's strange... Glad to hear it worked.

Hi @Amy Rhoads , Welcome to the Community! Can you try using an incognito window? I'd recommend to try clearing your cookies and logging in again.

Hi @Tej sharma , In GitHub → Org Settings → GitHub Apps → Jira → Configure, try to switch from “All repositories” → “Only select repositories”. Save, and then switch back to “All repositories”.This may enforce a refresh of permissions. If that doesn't work, can you reinstall it?

Hi @James Avery , Can you check if the due date includes a time? Also, if the board timezone is set correctly. Check Board-> Automation-> Activity, and look for errors there:

Hola @César Guerra , Para solicitar el reembolso, te recomiendo que uses este enlace: https://support.atlassian.com/contact/ ,y selecciones : Billing, Payments & Pricing

Salut @Sougle-man Bomboma , Bienvenue dans 'the Community'! Por ajouter un membre à un tableau - Ouvre ton tableau Trello - Clique sur “Partager” (en haut à droite) - Entre l’email ou le nom du membre - Clique sur “Inviter” Pour définir les permissions, Une fois la personne ajoutée, tu peux choisir son rôle : -…

Hi @Hello Dondo , To fix this you'll need to contact Atlassian support using this link: https://support.atlassian.com/contact#/. Choose 'account login and email issues'.

Hi @Mari Mikhanashvili , Welcome to the Community! Is this something that you could do before? Can you try in incognito mode? Do you see any lock icon on the card (maybe some of the fields are restricted).? If you go to the board-> settings-> permissions, what do you see there? Also check the workspace -> members to see if…

Hi @Elizabeth , Sometimes Trello converts text to a code block if it is pasted from another tool (like ChatGPT, Notion, or a code editor), or if it's indented with several spaces at the beginning of each line. In that case, removing the indentation or pasting the text again without formatting usually fixes it. Can you…

Thanks for checking, @isabelle lafrance . Your suspicion is very likely correct. Can you please log out from both Atlassian and Trello: https://id.atlassian.com/logout https://trello.com/logout and then login as isa.aunaturel@gmail.com at https://trello.com/login Then open: https://trello.com/u/me/boards This page lists…

Vous pouvez essayer ceci pour supprimer les données du site : À gauche de trello.com dans la barre d’adresse du navigateur, cliquez sur l’icône des paramètres du site, puis allez dans Cookies et données du site → Gérer les données du site sur cet appareil → et supprimez les données. Ensuite, rechargez la page Trello.

Bonjour @ANDREI Stéphane , Un affichage avec des icônes manquantes n’est normalement pas attendu. Pourriez-vous essayer les étapes suivantes : • Actualiser la page (Ctrl + F5) • Vider le cache de votre navigateur • Tester dans un autre navigateur ou en navigation privée pourriez-vous nous envoyer une capture d’écran du…

Hi @Håkon Marcus , Are youn referring to what's described in this post? If so, it's not possible to remove it or to hide it: https://community.atlassian.com/forums/Trello-questions/How-to-remove-the-Jira-Ad/qaq-p/2958143

Bonjour @isabelle lafrance , If you open https://id.atlassian.com/profile what's the email address shown in the profile? Log out of Trello and log back in using the account you see in your profile. Also, could it be the board is under a different workspace?

Hi @taylor , There are several reason to choose Zapier: * Zapier connect Jira to your entire tech stack, e.g to create Jiras from Slack, Zendesk, Google forms or Hubspot. * Zapier has great transformation tools to format content, lookup tables, add coding steps, parse and manipulate data. * Zapier allows multi step…

Bonjour @Design Elioz, Bienvenue dans la Community! Je recommande de contacter le support Atlassian ici : https://support.atlassian.com/contact/#/

Hi @McKayla Szyskowski , If your Trello account is tied to an email that has been deactivated, you usually can’t change the email yourself because Trello requires login to modify account settings. You’ll need Atlassian Support for which you can use this link: https://support.atlassian.com/contact/#/

H @Celia Taylor , Welcome to the Community! Can you try to log out of all Atlassian accounts and re-log in using an Incognito window? Then try the app again. If that doesn't work, I'd recommend to reinstall Trello app. You can also try: to fully quit the Trello Desktop App; clear the Trello desktop app data(delete the…

De nada! :-)

Thank you, @Blair at Atlassian !

I'm also tagging this question to get someone from the Atlassian Support to review this post.

Hi @Fernando José Cardozo Aldama , It seems that a support request is needed. There is no admin-side override for 2FA. You'll need to contact Atlassian support here: https://support.atlassian.com/contact/

Hi @t_chappell , I think you'll need help from a global admin or application admin in Microsoft 365. You may need to grant users access in Microsoft Entra Admin Center. Under Enterprise applications you can check if the Trello app is set to 'assignment required'. If so users or groups can be assigned by a Microsoft admin. 

Hola @Araceli Celedón , Bievenida a la Comunidad de Atlassian! Siento que esté pasando esto. Sé que este post está marcado para que Support lo analice, pero intentaste conectar con ellos usando este enlace?: https://www.atlassian.com/company/contact/purchasing-licensing#/

Hi @Ken Z , If I understand correctly, are you trying to have swimlanes? If so you could create lists with the statuses, e.g. In Progress Waiting Done And define colored labels for each project, for better visibility. Is this what's you're trying to do?

Hi @Billy Hunt , As an option, you could also downgrade to free plan, and as long as you keep 10 or less users, it's free: https://community.atlassian.com/forums/Jira-articles/How-to-Downgrade-Jira-Software-from-Standard-to-Free/ba-p/2045188

Welcome to the Community, @Richa Sharma ! We are glad you are here! :-)

Hi Sarah! You should get a response soon if you used the link I shared. But in the meantime, I've also requested some help from the Atlassian team to check this post. Stay tuned, we'll get their help soon!

Hi @Sarah Jane Worley , When you login do you see a "continue with Google?" or do you enter email and password? If you use: https://id.atlassian.com/login, do you see a "try another way" or "Can't use your authentication app?"? And if so, do you have an option for "Send verification via email"? If that does't work I…