Carlos Garcia Navarro Community Champion

Welcome, @olarose636 ! We're also happy you're here !:-)

Welcome to the Community, @Tommy Kile ! Jira is one of my favorite tools! :-D I recommend to check others from the Atlassian toolset such as Confluence which integrates well with Jira. Happy learning!

De nada, Rodrigo! Halp é um produto fantástico, gosto muito dele.

Hi @Lee Street , For me, the advantage of having a Jira Admin administering the workflows is to mitigate the risk of changes that could impact other teams's projects. I expect the Jira Admin to be familiar with the workflows and with the way workflows are linked to the projects. They should also understand well the impact…

Welcome to the Community @Samantha Barnett ! I love the attitude and the passion (and the career choices) :-) . Good luck, and happy learning!

Hi @Rodrigo Xavier , This may be more than what you need, but I recommend you to check Halp. It's a very cool (Atlassian) tool that allos to integrate Slack with Jira (and even Confluence, if you have a knowledge base there): https://halp.com

Hi @Syngenta Requests , Can you share more details on the requirements? Do your users share the same Jira instance (or have licenses)? For me, one of the biggest advantages of Jira Service Desk and the reason why I would chose it, is the customer portals. There is this request to allow customer portals using Jira Software,…

Welcome @Song Wei Chen ! You have a very cool job! :-)

Well, who is responsible for renewing the Atlassian licenses?...

Hi @simoncarr , When you say T-shirt estimation, do you mean that you'd like to assign sizes like S, M, L, XL at the project level, and at the same time, link them to number of hours? Do you want to have an estimation of hours for each project that will include the total estimation of all the tasks/stories and sub-tasks…

Ya... Estoy de acuerdo con Jack. Cuál es tu "use case" o escenario? Si tu preferencia es que todas las incidencias comiencen con GTR-, quizá podrías usar un proyecto y utilizar 'componentes' para categorizarlas.

Ola Bernardo, Parece que não é possível clonar projetos na jira nuvem. Estes artigos têm algumas informações e soluções alternativas https://community.atlassian.com/t5/Jira-questions/Can-we-clone-or-copy-a-project-on-jira-cloud/qaq-p/247902…

Do you know if other users are experiencing the same issue?

De nada! Me alegro :-)

Hi @Rim CHATTI , How do you want to use these results in Jira? Are you already using a test management add-on in Jira? Can you use Jenkins to generate the reports? I'd recommend to check the Atlassian marketplace to see the different options, based on your requirements you may find an add-on that meets your needs:…

Hi @Jason Yeung , You should be able to see if users have been invited from the User Management section. This page shows some details: https://support.atlassian.com/user-management/docs/invite-a-user/ Do you want to see is users have been invited, or the ones that you invited specifically?

Hi @Emmanuel Okonya , Welcome to the Community! I recommend to check some courses (some of them are free!): https://www.atlassian.com/university/training I'd also suggest to practice and to get some hands-on experience to refresh and to gain new skills. And for any questions, please keep asking to the Community! :-)

Hi Rebecca, Did you follow these instructions to change the email address: https://confluence.atlassian.com/cloudkb/change-atlassian-account-email-addresses-969508513.html Can you check the Notification helper to see why you may not be getting notifications?:…

Hi @kiran_rishva , Has there been any change in the system since the last time when you could access Jira? Do you get an error when you try to access? Did you try with different users/browsers/computers? Can you please attach a screenshot with what you see? I think this article may help too:…

Imagino que has visto este artículo pero lo copio aquí por si acaso también: https://support.atlassian.com/jira-software-cloud/docs/use-parallel-sprints/

Hola @lanice03 , Estás usando un 'team-managed project'? Sprints paralelos no están implementados en este tipo de proyecto (https://jira.atlassian.com/browse/JSWCLOUD-17195) . Puedes añadir una imagen o una captura de pantalla? Gracias.

Hi @Jamshaid , These are interesting customizations, but I don't think it's possible to apply them directly in the filter results gadget.

Ah, I see... like a second level of indirection. I don't think this functionality exists. Would it work to include the subtasks as part o the query results?

Hi @Veronica Encinales , I'd recommend to request a trial. This page has the details: https://www.atlassian.com/licensing/purchase-licensing. From this document: "Cloud Premium/Cloud Enterprise can be trialed for 30 days...To have your cloud trial extended, please contact our Customer Advocate team with your site URL and…

Hi @Seven.Guo , Do you mean that you're not getting notifications from Jira? If so, have you checked this document with some troubleshooting tips when notifications don't work? https://confluence.atlassian.com/jirakb/not-receiving-email-notifications-in-jira-cloud-779160705.html

Hi @kristin , You can try: assignee in (username1, username2) project in (Project_1, Project_2)

Hi @Jamshaid , When you edit the filter gadget, can you see the section where you can add the 'status' to the table?

Thanks for creating and sharing this article, Jack! Very helpful.

Hi @yundong.li , Would any of the options listed in advanced issue workflows cover your use case? https://support.atlassian.com/jira-cloud-administration/docs/configure-advanced-issue-workflows/

Hi @Mike Cavalieri , Have you checked the Jira Cloud Migration Assistant guide? https://support.atlassian.com/migration/docs/use-the-jira-cloud-migration-assistant-to-migrate/ If that doesn't work, maybe a support ticket can be created (https://support.atlassian.com/contact/#/)