Why when I search for "No Color" tags I created do I get results for ALL "No Color" tags?

Question

Hi all,

I am a new user to Trello. I am trying to organize lists by "type". In doing so, I thought I could use labels so that we could then filter by label to see all the lists/cards of that "type". I created numerous "No Color" labels. However, in testing this out and searching for one of the "No Color" labels, ALL cards appear?

Help!

Caity · Answer

Glad to hear it's working for you now!

Heather_Apse · Answer

Thank you for your response. In trying to replicate the problem to get screenshots, I see that it is functioning by filtering correctly. Yay! Probably user error originally.

Caity · Answer

Hi Heather,

Would you mind including a screenshot of what you're seeing so that we can get a better sense of this problem? If you'd prefer not to include that publicly, you can send it to us at trello.com/contact so that only the Trello Support team will see it.

Let us know if you have any questions!