I cancelled my membership more than a year ago, and I am still being charged. Help!
Hi @Alison Ramsey ,
Sorry to hear you're still being charged after cancelling your subscription! 🫤
I'd recommend reaching out directly to Atlassian's Billing & Licensing Support team, as they'll be able to investigate the charges, verify whether your Trello subscription was properly cancelled, and assist with any potential refund.
Select Payments → Request a refund and follow the steps to submit a support request.
If you have trouble navigating the support portal, I've recently published a step-by-step guide that might help: 📚 How to Contact Atlassian Billing & Licensing Support – A Step-by-Step Guide
Make sure to share any billing or payment details privately with Support rather than here in the public Community.
Cheers, Tobi
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