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Windows App - how can I close Email Preferences Window?

MRett

There is no close button. ESC has no effect.

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Alex W_jr9vvs

Hi @MRett - welcome to the Community!

Can you share a screenshot of what you're trying to close?

MRett

2024_06_12_08_54_57_Atlassian_Email_and_Privacy_Preferences.png

There is no button to close the (modal) popup - also when scrolling dows to the bottom. It also appeears when restarting the app. The app cannot be used.

Regards

Michael

Alex W_jr9vvs

Hi @MRett - what app are you using? This doesn't look like the Trello app to me.

MRett

Hi,

this is definitively the Trello app. It's in the background and you only can see a part of the App's header. The header cannot be accessed because the popup is modal.

Alex W_jr9vvs

Can you try clearing cache on the app by clicking 'Help' > 'Reset Local Data'?

MRett

Hi,

the elements of the apps are not available. The popup windows for selecting email preferences is modal.

Regards

Michael

Eliska_pgc2rc

Hi, I just run into same issue. I am unable to return to the Trello screens and got stuck here:

Eliska_pgc2rc

Hi,

I just run into same issue. I am unable to return to the Trello screens and got stuck here:

Screenshot 2025-02-12 144621.png

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