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Anyone having issues with the Warm Welcome posts?

Dan Breyen

Yesterday my replies to the "I'M NEW HERE" didn't award the Warm Welcome points. I checked today, and I'm the only one who replied to the question.

I'm curious if it's just me or something else.

Thanks,

Dan

Comments

Janice_p97xpn

Hi @Dan Breyen let's ask our Kudos expert @PJ Zaiac about this one.

PJ Zaiac

Thanks for tagging me in here @Janice! @Dan Breyen it looks like the badge is working properly now and I can see that it has assigned to your profile, but just in case I'll send some bonus points your way as a thank you for bringing the concern with the badge to our attention 🙂

Dan Breyen

Hi @PJ Zaiac as of this moment, it happened again twice this morning. The points for answering the question didn't post either.

PJ Zaiac

@Dan Breyen Thanks for the heads up! I'll do a deep dive on that badge by the end of the week and see if I can figure out what's causing the issue.

Dan Breyen

@PJ Zaiac this might be happening again. I could be wrong. I answered a question 3 hrs ago that should have awarded Warm Welcome points, but I'm not seeing it, nor points for the answer.

Just trying to let someone know.

PJ Zaiac

Gotcha - we just rolled out another new fix, so let me check into what might be continuing to cause problems! Will let you know what I find ☺️

Dan Breyen

Hi @PJ Zaiac I'm wondering if you're able to help out again. it seems like this still an issue. Unless I'm completely missing something, I was the first and only person to reply to an "I'm New Here" poster about 4 hours ago. I didn't reply to any other 'newbie' posts, yet I didn't get the Warm Welcome points.

Would you be able to take another look at this? Thanks,

Dan Breyen

@PJ Zaiac are you aware of any issues going on with awarding points? I replied to two "I'm new here" posts 3 hours ago and neither one posted Warm Welcome points. I know I would only get credit for one.

Similar things can happen for Throwback Thursday posts where it seems like I have to post multiple times to get the points to be awarded.
Thanks for checking.

Dan Breyen

It did finally post on the third try. Also, I was responding to questions without any replies,