Hello,
it seems that "Migrate to" field is empty- why is that?
moreover, the migration doesn't erase project and issues in the original jira right?
thanks,
Nadia
Hi @Nadia ,
welcome to the Atlassian Community!
Would you please share the screenshot, so we can exactly see, where in Jira you are located and what you are trying to achieve? Are you in Jira Cloud Migration Assistant?
To your second question - no, migration doesn't delete any project or issues in your source Jira.
this is what i get (migrate to- is empty) and the domain of jira is
https://svds.atlassian.net/
can you help me please- it seems that i have admin access it is very strange
Thank you @Nadia .
Please check you are really logged in as an organization or site administrator of site svds.atlassian.net - navigate to https://admin.atlassian.com/ - are you able to see svds.atlassian.net here?
Do you use more then one Atlassian accounts? It happens to me sometimes, that I'm logged in as different user in Atlassian admin hub and different in site product...
Yes i do
the thing is that i see only myself as an organization in this link-
so it is beacuse i haven't opened this jira??
so only who opened this organization can do this types of changes?
Yes, that would probably be the problem - Jira Software / Service Management / Work Management (it depends on which you need) needs to be added as a product to your cloud site to be able to migrate your projects there.
Only organization / site admins or trusted users can add new products (that means - basic users cannot to this).
It's a little bit odd, that you see empty organization without any site. It is possible the products were transferred to some other organization?
Can you just type the destination site in the migrate to field?
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