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App Links

Chris L

App Links to link Confluence space and Jira Service Desk Cloud based

Accepted answers

Jack Brickey

Question??

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Jack Brickey

Question??

Chris L

Oh sorry do we need App Links to link a Confluence space to our Jira service desk? Both are in the same Atlassian Cloud instance.

Jack Brickey

no. are you just trying to connect a KB to a JSM project? or maybe just reference a confluence page to a ticket or what?

Chris L

Yes:

just trying to connect a KB to a JSM project

Jack Brickey

Ok. so you should be able to do that directly from the project in question by simply clicking on the Knowledge base sidebar link. However, here is an article to assist that may lead you to other supporting articles as well - share-knowledge-base-articles-with-customers-in-a-request

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