Happy Monday and more importantly, HAPPY FEBRUARY!
This week, I'd like to challenge you to get into the community love spirit by doing two things:
- Share one thing you accomplished last week (so we can all shower you with appreciation)
- Link an article here that has helped you and tag the person who wrote the article.

LAST WEEK: I implemented a new mobile app for mortgage origination within my company. It's been one hell of a ride, but talk about relief that this phase of my project is over!
Article that has helped me: @Jack Brickey wrote a wonderful piece (Of which I was just the 2000th view apparently) which is a wonderful guide for new admins and users that will give you answers to some of your burning start up questions.
https://community.atlassian.com/t5/Jira-Service-Desk-articles/Frequently-Asked-Questions-for-Jira-Service-Desk-AKA-JSD-FAQ/ba-p/943710