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AD user unable to authenticate to crowd

Reneesh Kottakkalathil

I've just completed a new installation of crowd 3.3 and configured the AD connector. I'm able to pull groups and users from active directory, but Crowd is failing to authenticate when trying to login with AD user.

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Bastian Stehmann

Hi @Reneesh Kottakkalathil,

Are there any error messages shown? Did you check the Crowd-Logs If there are any messages that might help?

Reneesh Kottakkalathil

Hi Bastian,

Here is error:-

2018-12-21 21:20:33,932 http-nio-8095-exec-20 INFO [crowd.console.action.Login] The user: 'au1' attempted to login to an unauthorised application: User does not have access to application.
2018-12-21 21:20:43,692 http-nio-8095-exec-23 INFO [crowd.console.action.Login] The user: 'au2' attempted to login to an unauthorised application: User does not have access to application.

Bastian Stehmann

Just go to crowd, choose the crowd application, go to the tab application access(or something like that) and select one or more groups that should have access.

If the users are in one of these groups, they should be able to log-in then.

Reneesh Kottakkalathil

Groups with users is already configured in Directories and Groups tab of crowd application. Still no luck.

Reneesh Kottakkalathil

Issue has been resolved after moving the LDAP directory to above the Delegated LDAP directory